Wild Dog Adventure Riding

General => General Bike Related Banter => Topic started by: Whyme on March 10, 2014, 08:49:45 am

Title: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Whyme on March 10, 2014, 08:49:45 am
Hi Guys

I am not writing this to establish how many people have had good or bad service from Northside Motorcyles in Fourways, I am only relating my experience.

Early Saturday morning I decide to pay them a visit with my 2 year old daughter as I wanted some parts which BMW Centurion didn't have and also to take a look at new GSA.

So I waked into the dealership and decide to grab a glass of water and out of the blue a gentleman(dont think hes salesman, manager/owner maybe) appeared while I was pouring myself a glass of water and he immediately said the following:

Sir from Dealership: "How can I help you"
Me: "How are you sir"
Sir from Dealership: "How can I help you"
Me: "How are you sir"
Sir from Dealership: "How can I help you"
Me: "How are you sir, Sir I am greeting you?"

Now what came next caught me by absolute surprise and I felt greatly offended, at which point my heart rate shot up and my calm thinking ability was lost.

Sir from Dealership: "Listen!, the food is only for customers"  He was referring to the muffins and other stuff which was on the table, I was not even thinking of having any of his precious food, but only wanted a glass of water as I was very thirsty.

Me: "How am I going to deal with this now!" was my initial response
Sir from Dealership: "THIS STUFF IS ONLY FOR CUSTOMERS" He shouted at me
Me: "DO YOU THINK I CAN DRIVE MY CAR ALL THE WAY TO YOUR DEALERSHIP JUST TO HAVE FREE MUFFIN!" I completely lost it at this point
Sir from Dealership: "How can I help you"
Me: "NO YOU MAY NOT HELP ME, I CAME IN HERE GREETED YOU SEVERAL TIMES, TO WHICH YOU DID NOT RESPOND?"

To cut long story short, after much swearing, I eventually walked out of the dealership, without buying parts I had came for. But I was really angered by the treatment I had received. Maybe the gentleman from dealership judged me on my looks I don't know, I would understand maybe if I had indulge myself on his food, maybe he could have had the right to treat me like a dog!

What I would like to know, apart from Hello Peter where can I complain about the gentleman at this dealership.

Thanks

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: AntonDP on March 10, 2014, 08:51:35 am
Name and shame.  Did you get his name?
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BFG on March 10, 2014, 08:55:01 am
That's unacceptable. Take it up with the dealer principle, if it wasn't him.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Hinksding on March 10, 2014, 08:59:14 am
Sjoe! A few year back I bought my bike second hand, but the bike was parked at Northside, cause me and the seller was not trusting each other. Northside helped me in various ways that day, which I had much appreciation for.

Sad to read something like this.
Take it up with the principal and sort it out.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Welsh on March 10, 2014, 09:02:51 am
Not like them, always been very good with me???
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Lem on March 10, 2014, 09:03:07 am
seems as though you were talking to a robot or an alien of some sorts

what happened to just greeting someone "Good morning, sir, how may I help/assist you?"

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BOER! on March 10, 2014, 09:04:59 am
It's a sad situation that a BMW dealer gets judged on somebody with a lack of manners on the floor

I agree, name and shame the person.  Surely, there should have been eye witnesses from the dealership that could have stepped in.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ETS on March 10, 2014, 09:10:57 am
Faaaark someone had an off day!!!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Whyme on March 10, 2014, 09:15:14 am
It's a sad situation that a BMW dealer gets judged on somebody with a lack of manners on the floor

I agree, name and shame the person.  Surely, there should have been eye witnesses from the dealership that could have stepped in.

Lots of witnesses but I doubt any of the stuff members would ever side with me. The lady who came to diffuse the situation told me to either lower my voice or get out! which is when I left.

Unfortunately I did not get his name, I suspect he might be the dealer principal. I suspect he judged me based on my looks and fact that I look young-ish and came to conclusion that there is no way I would be a potential customer. Maybe should have had on my forehead written, "I am a previous owner of 1200 GSA Anniversary Model"

Assuming he might be dealer principal is there any other way I can report him, do I just call and ask for dealer principal?
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Hinksding on March 10, 2014, 09:21:08 am
Of BMW muffins is baie duur!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Operator on March 10, 2014, 09:25:47 am
Of BMW muffins is baie duur!

..............en dit laat mens gal braak. !!!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Grrrr.... on March 10, 2014, 09:30:04 am
Ah, good old BMW....

Nothing new. Month or so I was in the market for a new car. Had my heart set on a Subaru Forester and as it so happened one was advertised at SMG Canal Walk.

Arrived on the plaasbike on one of those 39 degree days sweating like a pig, not looking my best. I could tell they were not taking me serious as I looked over the car. Not that I minded really as the car was a absolute DOG! It had KwaZulu Natal plates on and was blinged out with all sorts of k@k inside but the car was dropped which spoiled the whole ride ability, the one thing those cars are famous for. Didn't need two guesses who the previous owner was....

At least they offered me some water, so they weren't all bad....  ;)

But ja, judging a book by it's cover.... I have been guilty of that myself....
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BOER! on March 10, 2014, 09:33:07 am
It's a sad situation that a BMW dealer gets judged on somebody with a lack of manners on the floor

I agree, name and shame the person.  Surely, there should have been eye witnesses from the dealership that could have stepped in.

Lots of witnesses but I doubt any of the stuff members would ever side with me. The lady who came to diffuse the situation told me to either lower my voice or get out! which is when I left.

Unfortunately I did not get his name, I suspect he might be the dealer principal. I suspect he judged me based on my looks and fact that I look young-ish and came to conclusion that there is no way I would be a potential customer. Maybe should have had on my forehead written, "I am a previous owner of 1200 GSA Anniversary Model"

Assuming he might be dealer principal is there any other way I can report him, do I just call and ask for dealer principal?

Second time you mentioned your looks, that should be irrelevant anyway. Plus I think you said you had your two year old daughter with you.

I think I would have stayed calm under any severe accusation of eating anybody's muffin, but with my kid around even more so.

Hope you get this sorted.

My point was, somebody insulted you based on whatever reason.  It shouldn't reflect on BMW dealer.... unless it was the dealer principle.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Dwerg on March 10, 2014, 09:35:57 am
Klink of iemand 'n houding probleem het. Ek probeer nog uit figure wie  :pot:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Whyme on March 10, 2014, 09:44:23 am
It's a sad situation that a BMW dealer gets judged on somebody with a lack of manners on the floor

I agree, name and shame the person.  Surely, there should have been eye witnesses from the dealership that could have stepped in.

Lots of witnesses but I doubt any of the stuff members would ever side with me. The lady who came to diffuse the situation told me to either lower my voice or get out! which is when I left.

Unfortunately I did not get his name, I suspect he might be the dealer principal. I suspect he judged me based on my looks and fact that I look young-ish and came to conclusion that there is no way I would be a potential customer. Maybe should have had on my forehead written, "I am a previous owner of 1200 GSA Anniversary Model"

Assuming he might be dealer principal is there any other way I can report him, do I just call and ask for dealer principal?

Second time you mentioned your looks, that should be irrelevant anyway. Plus I think you said you had your two year old daughter with you.

I think I would have stayed calm under any severe accusation of eating anybody's muffin, but with my kid around even more so.

Hope you get this sorted.

My point was, somebody insulted you based on whatever reason.  It shouldn't reflect on BMW dealer.... unless it was the dealer principle.

Yes I agree with you, I should have remained calm, that I regret as I could have taught the gentleman a very good lesson in mannerism. I promised myself never to loose my barrings in situations like this again but instead dish out a very sober lesson. To be honest I completely forgot I was carrying my daughter, thats how angry I was and yes I accept its not acceptable behavior.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Whyme on March 10, 2014, 09:46:22 am
Klink of iemand 'n houding probleem het. Ek probeer nog uit figure wie  :pot:

Wish I had recorded conversation to make it easy for you.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: AntonDP on March 10, 2014, 09:48:08 am
Then this decision is easy.  Enjoy your muffins at BMW Centurion.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Takashi on March 10, 2014, 09:51:18 am
I would also have taken my business elsewhere.

I've always had good service from BMW Bavaria, even when I was young snot neus riding a old semi farked Funduro.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: cocky on March 10, 2014, 09:53:02 am
It's a sad situation that a BMW dealer gets judged on somebody with a lack of manners on the floor

I agree, name and shame the person.  Surely, there should have been eye witnesses from the dealership that could have stepped in.

Lots of witnesses but I doubt any of the stuff members would ever side with me. The lady who came to diffuse the situation told me to either lower my voice or get out! which is when I left.

Unfortunately I did not get his name, I suspect he might be the dealer principal. I suspect he judged me based on my looks and fact that I look young-ish and came to conclusion that there is no way I would be a potential customer. Maybe should have had on my forehead written, "I am a previous owner of 1200 GSA Anniversary Model"

Assuming he might be dealer principal is there any other way I can report him, do I just call and ask for dealer principal?

Second time you mentioned your looks, that should be irrelevant anyway. Plus I think you said you had your two year old daughter with you.

I think I would have stayed calm under any severe accusation of eating anybody's muffin, but with my kid around even more so.

Hope you get this sorted.

My point was, somebody insulted you based on whatever reason.  It shouldn't reflect on BMW dealer.... unless it was the dealer principle.
Sorry Boer, stem nie saam nie ............ this does reflect on the dealership, this person was employed by the dealership and should have been trained. No matter what, in a sales enviroment like this, the customer is not always right, BUT he is the customer. That kind of arrogance is what kills brands, it is becoming all to evident and common place in SA. We just accept it and walk away, I for one will not accept that behaviour. I will loose my cool, sorry just me, but I am a customer wanting to spend money ...... none of this BS story of walk away spend else where. This ass hole will just continue to destroy the image of the dealership.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BFG on March 10, 2014, 09:58:22 am
I agree with Cocky, in an industry where customer service is almost as important as the product they sell, especially for the dealer's continued existence, the the guy's attitude was inexcusable no matter how you were dressed or what you looked like. First and foremost, IMHO, is to take it up with the boss man of the dealership. Maybe they'll offer you a free muffin and glass of water.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BOER! on March 10, 2014, 09:58:45 am
It's a sad situation that a BMW dealer gets judged on somebody with a lack of manners on the floor

I agree, name and shame the person.  Surely, there should have been eye witnesses from the dealership that could have stepped in.

Lots of witnesses but I doubt any of the stuff members would ever side with me. The lady who came to diffuse the situation told me to either lower my voice or get out! which is when I left.

Unfortunately I did not get his name, I suspect he might be the dealer principal. I suspect he judged me based on my looks and fact that I look young-ish and came to conclusion that there is no way I would be a potential customer. Maybe should have had on my forehead written, "I am a previous owner of 1200 GSA Anniversary Model"

Assuming he might be dealer principal is there any other way I can report him, do I just call and ask for dealer principal?

Second time you mentioned your looks, that should be irrelevant anyway. Plus I think you said you had your two year old daughter with you.

I think I would have stayed calm under any severe accusation of eating anybody's muffin, but with my kid around even more so.

Hope you get this sorted.

My point was, somebody insulted you based on whatever reason.  It shouldn't reflect on BMW dealer.... unless it was the dealer principle.
Sorry Boer, stem nie saam nie ............ this does reflect on the dealership, this person was employed by the dealership and should have been trained. No matter what, in a sales enviroment like this, the customer is not always right, BUT he is the customer. That kind of arrogance is what kills brands, it is becoming all to evident and common place in SA. We just accept it and walk away, I for one will not accept that behaviour. I will loose my cool, sorry just me, but I am a customer wanting to spend money ...... none of this BS story of walk away spend else where. This ass hole will just continue to destroy the image of the dealership.

 I was thinking more along the lines of some third party holding  a promotion and having muffins there.  Like the caterer maybe.

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Goose on March 10, 2014, 10:44:48 am
send them the link here and let's get their side of the story?

stacey.bond@bmwdealer.co.za

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: hayleyscomet on March 10, 2014, 11:12:07 am


SOunds like YOU acted like a TWAT in front of your kid bud

From YOUR First words as you admitted

 
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Whyme on March 10, 2014, 11:14:42 am
send them the link here and let's get their side of the story?

stacey.bond@bmwdealer.co.za



Hi Stacey

I am not sure if you remember me, but I came to your dealership on Saturday morning with my 2 year old daughter to buy parts and also to take a look at new GSA as I am previous owner of 12GSA anniversary model.

I remember you coming to diffuse the situation, when I was in heated argument with genlteman(not 100% sure of gentleman's name) but I have been made aware that his is part owner of the dealership, I apologize if it was not him I spoke to on Saturday.

Just to highlight again, what happened.

I came into your dealership and went to have a glass of water, at which point gentleman came and immediately asked if he can help me, I then greeted him 3 times saying "How are you Sir" on all 3 occasions he did not greet me back but insisted on how he can help me and then out of the blue without me even trying to eat any of the food/muffins on the table he told me "Listen here, the food is only for customers" to my shock, my immediate response to him was "How am I going to deal with his now" and I went on to ask him if I could get into my car and drive to dealership just to have a free muffin?"

Later on when I was in parts division where he followed me you came in, me thinking you are here to diffuse the situation and understand what had happened but you simply gave me an ultimatum that I either I lower my voice or leave, to which I immediately did, I left.

I had also asked him if he is the owner and told him that if he did not want me in his dealership he must tell me to leave but I will not accept his behavior towards me and his assistance.

I would also like to apologize for losing my temper especially as I was with my 2 year old daughter but I believe this wouldn't have happened had he not accused me of coming into dealership to have free muffins.

i have also posted on this forum of my experiences and also laid complaint on Hellopeter

http://www.wilddog.za.net/forum/index.php?topic=146821.0 (http://www.wilddog.za.net/forum/index.php?topic=146821.0)

I look forward to your response.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Whyme on March 10, 2014, 11:15:30 am


SOunds like YOU acted like a TWAT in front of your kid bud

From YOUR First words as you admitted

 

I accept that, can You find it in your heart to forgive me ;D I already apologized to my daughter and dealership for loosing my cool. Now I am extending my apology to you Sir.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: hayleyscomet on March 10, 2014, 11:19:47 am


Ahhhhh GOOD man

Well done Bud

 :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Gypsybaron on March 10, 2014, 11:50:13 am
Dit was 2strokeDan wat bietjie kom stir het.......
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Garfield on March 10, 2014, 12:14:18 pm

Me: "How are you sir"

Me: "How are you sir"

Me: "How are you sir, Sir I am greeting you?"


You were being a chop here...

It is not as if you really care how the person is.

Then based upon the person's reaction it seems you were being rude and loud and they decided it better to get you out of there.

Once again I think we are only privy to one side of the story, as is Helloandfuckyoupeter...
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Hooli on March 10, 2014, 12:14:49 pm
It's a sad situation that a BMW dealer gets judged on somebody with a lack of manners on the floor

I agree, name and shame the person.  Surely, there should have been eye witnesses from the dealership that could have stepped in.

Lots of witnesses but I doubt any of the stuff members would ever side with me. The lady who came to diffuse the situation told me to either lower my voice or get out! which is when I left.

Unfortunately I did not get his name, I suspect he might be the dealer principal. I suspect he judged me based on my looks and fact that I look young-ish and came to conclusion that there is no way I would be a potential customer. Maybe should have had on my forehead written, "I am a previous owner of 1200 GSA Anniversary Model"

Assuming he might be dealer principal is there any other way I can report him, do I just call and ask for dealer principal?

Second time you mentioned your looks, that should be irrelevant anyway. Plus I think you said you had your two year old daughter with you.

I think I would have stayed calm under any severe accusation of eating anybody's muffin, but with my kid around even more so.

Hope you get this sorted.

My point was, somebody insulted you based on whatever reason.  It shouldn't reflect on BMW dealer.... unless it was the dealer principle.
Sorry Boer, stem nie saam nie ............ this does reflect on the dealership, this person was employed by the dealership and should have been trained. No matter what, in a sales enviroment like this, the customer is not always right, BUT he is the customer. That kind of arrogance is what kills brands, it is becoming all to evident and common place in SA. We just accept it and walk away, I for one will not accept that behaviour. I will loose my cool, sorry just me, but I am a customer wanting to spend money ...... none of this BS story of walk away spend else where. This ass hole will just continue to destroy the image of the dealership.
Agree with Cocky: Take it up with D/Principal and if he was the DP , then take it up with BMW SA, customer service department. Taking from his attitude he most likely is NOT the DP. If there is any signs saying that the drinks and food are only for customers , then he could have made the calculations and if not then free for anyone walking in there as well.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Dwerg on March 10, 2014, 12:19:32 pm

Me: "How are you sir"

Me: "How are you sir"

Me: "How are you sir, Sir I am greeting you?"


You were being a chop here...

It is not as if you really care how the person is.

Then based upon the person's reaction it seems you were being rude and loud and they decided it better to get you out of there.

Once again I think we are only privy to one side of the story, as is Helloandfuckyoupeter...


Eks nogal geneig om saam te stem. Verwys na my eerste comment  ;)


EDIT: En die feit dat hy heeltyd probeer terug verwys na die feit dat hy wel 'n GSA besit het help nie die saak nie
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Pote on March 10, 2014, 12:24:41 pm
wie hardloop nog na hello peter toe  ??? sorteer jou probleem uit met die betrokke persoon / instansie indien jy voel jy was sleg behandel hellofokkenpeterisnpotkak
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Veldbrand on March 10, 2014, 12:28:04 pm
I wonder why you chose Whyme as your handle... :patch:
By the sound of it you went there to find someone who would greet you rather than get some parts and then no-one did.
Too bad they didn't get it but you could have gone anywhere for that. :biggrin:.
The parts dept at Northside is with Steve and not in the showroom.
And he doesn't have muffins laying around, only nasty invoices.
Speak to Steve and find out who the person was you spoke to and confront him to his face.
We're only getting one side of the story anyway.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Eddy81 on March 10, 2014, 12:50:13 pm
Was the person by Northside an older or young guy?  I would like to know who this was for interest sake...
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Whyme on March 10, 2014, 12:52:06 pm

Me: "How are you sir"

Me: "How are you sir"

Me: "How are you sir, Sir I am greeting you?"


You were being a chop here...

It is not as if you really care how the person is.

Then based upon the person's reaction it seems you were being rude and loud and they decided it better to get you out of there.

Once again I think we are only privy to one side of the story, as is Helloandfuckyoupeter...


You are 100% correct as you were there ;)
Again you are 100% correct, I have only stated my side here, if the dealership wishes to express their opinions here they will. I posted because I was offended as to why I am told food is for customers when I was not even indulging myself on the food. I am also not labeling the entire dealership but only person whom I had experience with.

You are of course entitled to your opinion which is why I am not going to disagree with you ;D
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Whyme on March 10, 2014, 12:54:33 pm
Was the person by Northside an older or young guy?  I would like to know who this was for interest sake...

Older guy, I called this morning and they gave me the name. Unfortunately I cannot post his name here as I am not 100% sure it is him, I just described what he was wearing and they told me. If it is him, he is part owner as I have been told.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Buddy on March 10, 2014, 02:16:31 pm
I wonder how many of those muffins get thrown away at the end of the day (or given to the staff), if they are guarded so jealously by a senior manager  :lol8:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ButchH on March 10, 2014, 02:27:05 pm
 :deal:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: brettp on March 10, 2014, 02:29:13 pm
Remember.the customer is always right............ :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: MARCAL on March 10, 2014, 02:35:06 pm
BMW dealers gee my altyd so angstige gevoel, wil net daar in en dadelik  uit as besigheid klaar is.

Altyd een of twee fancy mannetjies en vroutjies wat op n leer bank sit en muffins kou en jou dop hou .  :peepwall:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ETS on March 10, 2014, 02:37:45 pm
Remember.the customer is always right............ :thumleft:

D@@s is koning. Die klient is koning So!!!! Al is die klient n d@@s, hy bly KONING!!!!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: IceCreamMan on March 10, 2014, 02:41:40 pm
Sorry but some dogs here are righteous sanctimonious bastards by all accounts....

The customer (or potential) customer is ALWAYS right .....for the price of a muffin they have lost an immediate client and a future one too......

WTF..... are BMW dealerships some kind of hallowed ground that some dogs defend them...... to greet someone is courteous , it is how we civilized ppl prefer to deal with others.... the dealership should of offered the man a muffin and his child ..its how clients and potnetila clinets like to be treated....

for the price of a muffin ...jeepers

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: plaky on March 10, 2014, 02:42:16 pm
As this dude is a part owner, it does not help to go to the dealer. I would suggest you take it up with BMW SA. I am sure someone at WD has some senior persons details and also tell them you posted it on WD.
Not to defend you as I have read all of the comments, he started the agression and did not give you a chance to explain. The customer is always right, so what if you wanted to have a muffin, why are they there? Is it for people who own or buy a vehicle can have a muffin? Crazy attitude, actually small minded. I would have lost it as well, maybe even more! They can come to Donford in Stellenbosch for some lessons!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BiG DoM on March 10, 2014, 02:57:35 pm
I would not hold my breath to get a response from BMW SA - their mouths are probably full with muffins anyway  ;D  Lets have the twatwaffles name and we can award him the monthly trophy ... and yes faarkem go to another dealer. It is very typical within some dealerships to be judged this way ... makes you want to buy a KTM and do a burnout on their doorstep I bet  :lol8:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: King Louis on March 10, 2014, 02:58:10 pm
Northside, my favorite sales team. Went there for my first bike, was ignored by three salesmen. When one of them eventually approached me and asked, if he could help I said, thanks, doesn't look like it. No complaint from my side. What for?

Since then I bought 1 brand new Dakar and 3 brand new GSA's............not at Northside, though.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: cocky on March 10, 2014, 03:04:58 pm
Blah blah ... one side of the story waka waka waka ............ as I said the customer is not always right BUT he is the customer.
I experienced this kak attitude when I visit this dealer, had to collect a key for a mates RT. They are fuckwits and arrogance abounds. Most people go into a dealership and try to get out ASAP, it is not a pleasant experience, worse now that the 1200LC/ ADV has been launched. Make you feel like you need to give them a BJ to get service. You have muffins on a table and a person goes to the trouble to walk in and onto your floor and take one, so what if he was there for a muffin for his daughter, you turn him into a BM owner ...... but NOOOOO let's rather be a twaalie ....
Last I saw the bike trade was not exactly printing money, but they do seem to have a heap of arrogant ass holes that work in it.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: IceCreamMan on March 10, 2014, 03:17:35 pm
we should create flash mob there on Saturday morning, chow their muffins an bugger off
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Ginger Bread Man on March 10, 2014, 03:28:08 pm
we should create flash mob there on Saturday morning, chow their muffins an bugger off


 :laughing4: :laughing4: :laughing4:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Garfield on March 10, 2014, 03:31:59 pm

Me: "How are you sir"

Me: "How are you sir"

Me: "How are you sir, Sir I am greeting you?"


You were being a chop here...

It is not as if you really care how the person is.

Then based upon the person's reaction it seems you were being rude and loud and they decided it better to get you out of there.

Once again I think we are only privy to one side of the story, as is Helloandfuckyoupeter...


You are 100% correct as you were there ;)
Again you are 100% correct, I have only stated my side here, if the dealership wishes to express their opinions here they will. I posted because I was offended as to why I am told food is for customers when I was not even indulging myself on the food. I am also not labeling the entire dealership but only person whom I had experience with.

You are of course entitled to your opinion which is why I am not going to disagree with you ;D

Thank you for the confirmation  :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Operator on March 10, 2014, 03:38:01 pm
Three pages about a client that was playing word-games/word procedure with a person at a dealership
and then it blew up into HUGE situation about a bloody muffin  ::)

Why dont you guys come and post about real life issues and problems................?????


To be honest, these threads about stupid/nothing situations is becoming really boring and
wasting everybodies time.  
When you posted this on the forum, what did you expect from the forum or rather
how did you want the forum to react ?
What good or bad can come from this ?

Is there a lesson to be learned ?

Sorry, but I can only come to the conclusion that the forum is becoming moan-fest by many..........
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Brandt on March 10, 2014, 03:38:40 pm
Their workshop guys is friendly and nice but the sales team.... I having nothing to say about them.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Garfield on March 10, 2014, 03:48:00 pm
Three pages about a client that was playing word-games/word procedure with a person at a dealership
and then it blew up into HUGE situation about a bloody muffin  ::)

Why dont you guys come and post about real life issues and problems................?????


To be honest, these threads about stupid/nothing situations is becoming really boring and
wasting everybodies time.  
When you posted this on the forum, what did you expect from the forum or rather
how did you want the forum to react ?
What good or bad can come from this ?

Is there a lesson to be learned ?

Sorry, but I can only come to the conclusion that the forum is becoming moan-fest by many..........

Hoog tyd dat iemand moan oor mense wat moan  :lamer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Operator on March 10, 2014, 04:07:30 pm
Three pages about a client that was playing word-games/word procedure with a person at a dealership
and then it blew up into HUGE situation about a bloody muffin  ::)

Why dont you guys come and post about real life issues and problems................?????


To be honest, these threads about stupid/nothing situations is becoming really boring and
wasting everybodies time.  
When you posted this on the forum, what did you expect from the forum or rather
how did you want the forum to react ?
What good or bad can come from this ?

Is there a lesson to be learned ?

Sorry, but I can only come to the conclusion that the forum is becoming moan-fest by many..........

Hoog tyd dat iemand moan oor mense wat moan  :lamer:

 ;D ;D ;D ;D


Nee maar seriously................hierdie tipe threads is belaglik en mors almal se tyd.


Dis soos om 'n Coke by die local 7-11 te gaan koop en dan op die forum te kom moan
as die cashier vir jou te min kleingeld gegee het............. :snorting:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Garfield on March 10, 2014, 04:11:04 pm
Three pages about a client that was playing word-games/word procedure with a person at a dealership
and then it blew up into HUGE situation about a bloody muffin  ::)

Why dont you guys come and post about real life issues and problems................?????


To be honest, these threads about stupid/nothing situations is becoming really boring and
wasting everybodies time.  
When you posted this on the forum, what did you expect from the forum or rather
how did you want the forum to react ?
What good or bad can come from this ?

Is there a lesson to be learned ?

Sorry, but I can only come to the conclusion that the forum is becoming moan-fest by many..........

Hoog tyd dat iemand moan oor mense wat moan  :lamer:

 ;D ;D ;D ;D


Nee maar seriously................hierdie tipe threads is belaglik en mors almal se tyd.


Dis soos om 'n Coke by die local 7-11 te gaan koop en dan op die forum te kom moan
as die cashier vir jou te min kleingeld gegee het............. :snorting:

Het sy jou gegroet toe jy vra hoe dit met haar gaan?

Eerste, tweede of derde keer wat jy vra?
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Operator on March 10, 2014, 04:14:09 pm
Het sy jou gegroet toe jy vra hoe dit met haar gaan?

Eerste, tweede of derde keer wat jy vra?

Nee sy het nie gegroet nie  ;) ;D..................ek was effens onsteld, maar ek het dit nie belangrik genoeg
geag om almal op die forum daarvan te kom vertel nie.  :snorting:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Eddy81 on March 10, 2014, 04:24:00 pm
It's sad that you had this experience.  I don't understand why in our economic times and considering bike sales worldwide is at an all time low, one can still have experiences like this.

I just have to add... (Sorry). I have had absolutely fantastic service from them always, sales and service.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BennNevis on March 10, 2014, 04:36:51 pm
But dealership Sir asked how he could help you....
You ignored his question tsk tsk tsk
Maybe he thought you were trying to teach him manners that he did not have or want😜
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 10, 2014, 04:39:43 pm
Daai wassie water nie, daai was GIN. :pot:

The BMW client relation machine is a well-rehearsed and oiled but fake situation. Every once in a while the true colours shine through.

Muffins. Just the name sound so BMW.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 10, 2014, 04:48:12 pm
But dealership Sir asked how he could help you....
You ignored his question tsk tsk tsk
Maybe he thought you were trying to teach him manners that he did not have or want😜

I also say, with motorcycles this ugly, why attempt to gloss things over with good manners? Vertel die customer sommer kak. Pas jou muffin goed op. :imaposer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Jag man on March 10, 2014, 04:50:43 pm
But dealership Sir asked how he could help you....
You ignored his question tsk tsk tsk
Maybe he thought you were trying to teach him manners that he did not have or want😜

People are are trained to provide excellent service but sometimes the customer needs training because who teaches the customer to be a good customer . :pot: :ricky:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: KDawg on March 10, 2014, 04:57:03 pm
There is always two sides to a story and I have come to the conclusion that you don't believe any stories on Wilddog till both parties come to moan on here. It is sad that one get these experiences still and I have had also but I have only had fantastic service from Northside.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: immigrant on March 10, 2014, 05:38:02 pm
I think Whyme felt upset with the condescending and almost aggressive "can I help you". What dealer Sir was actually saying was "why are you eating our stale muffins when everyone here can clearly see cannot afford our overpriced motorbikes"

Some advise Whyme..... Next time you go to a BMW dealership do not wear you lawnmower tekkies and sweatpants with holes in the crotch and your "wife beater" vest with sparerib stains. You obviously looked like a car guard that uses his 2 year old to extort more money from shoppers. Put on your sunday best and pretend you are rich like all the other BMW owners   :peepwall:    
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Dusty Rusty on March 10, 2014, 05:48:05 pm
Kyk, te minste het die storie daar gestop. Imagine as Whyme se dogtertjie moes badkamer toe gaan.... 

Dalk jinx "Why Me" se naam hom!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: immigrant on March 10, 2014, 05:51:07 pm
Kyk, te minste het die storie daar gestop. Imagine as Whyme se dogtertjie moes badkamer toe gaan.... 

Dalk jinx "Why Me" se naam hom!


Dis dalk hoekom daai tannie hom gese het om eerder te loop. Hulle was bang hy shower in die toilet!!!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Bundu on March 10, 2014, 06:03:55 pm
I think Whyme felt upset with the condescending and almost aggressive "can I help you". What dealer Sir was actually saying was "why are you eating our stale muffins when everyone here can clearly see cannot afford our overpriced motorbikes"

Some advise Whyme..... Next time you go to a BMW dealership do not wear you lawnmower tekkies and sweatpants with holes in the crotch and your "wife beater" vest with sparerib stains. You obviously looked like a car guard that uses his 2 year old to extort more money from shoppers. Put on your sunday best and pretend you are rich like all the other BMW owners   :peepwall:    

 :lol8: :lol8: I was also wondering about that and had his avatar in mind....  ;) ;D

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ButchH on March 10, 2014, 07:21:00 pm
I think Whyme felt upset with the condescending and almost aggressive "can I help you". What dealer Sir was actually saying was "why are you eating our stale muffins when everyone here can clearly see cannot afford our overpriced motorbikes"

Some advise Whyme..... Next time you go to a BMW dealership do not wear you lawnmower tekkies and sweatpants with holes in the crotch and your "wife beater" vest with sparerib stains. You obviously looked like a car guard that uses his 2 year old to extort more money from shoppers. Put on your sunday best and pretend you are rich like all the other BMW owners   :peepwall:    




 :imaposer: :imaposer: :imaposer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 10, 2014, 07:33:41 pm
And what kind of father takes a little child into a muffin stocked shithole like a BMW dealership? Sounds like the welfare should hear about this. :peepwall:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Noobie on March 10, 2014, 07:47:53 pm
 :laughing4:
And what kind of father takes a little child into a muffin stocked shithole like a BMW dealership? Sounds like the welfare should hear about this. :peepwall:

:laughing4:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: MINZI on March 10, 2014, 08:02:16 pm
And what kind of father takes a little child into a muffin stocked shithole like a BMW dealership? Sounds like the welfare should hear about this. :peepwall:


Ja ja Dan. Ek like om jou comments te lees, maar hierdie is darem baie swak styl om vir die OP te se hy is 'n kak pa. Gaan jy dit van JOU pa se of wag jy vir jou kinders om dit van JOU te se?   :peepwall:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: nielvn on March 10, 2014, 08:11:18 pm
Agree with everyone here, however the customer stays the life line of any business, there is no reason to treat a customer or potential customer this way.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: StuartC on March 10, 2014, 08:48:35 pm
I have a huge issue with BMW/Merc/Toyota sales departments,, those fucking sale's men think they are some in this world,, they look down on technical people and if you aint wearing the right clothes look down on you as well,, and what are they??  fucking smouse,, thats all ! Whyme,, you should have smacked him in the mug for being disrespectful ! I'll stick to Shimwell's thanks,, they are real people there !
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 10, 2014, 09:02:13 pm
I have a huge issue with BMW/Merc/Toyota sales departments,, those fucking sale's men think they are some in this world,, they look down on technical people and if you aint wearing the right clothes look down on you as well,, and what are they??  fucking smouse,, thats all ! Whyme,, you should have smacked him in the mug for being disrespectful ! I'll stick to Shimwell's thanks,, they are real people there !


Yes!! and tip that muffin table right over. :imaposer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Veldbrand on March 10, 2014, 09:07:12 pm
Sorry Dan, it's a Beemer table remember. It has ESC.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 10, 2014, 10:10:24 pm
Sorry Dan, it's a Beemer table remember. It has ESC.

Eclairs Soaked in Chocolate? :imaposer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 10, 2014, 10:12:17 pm
And what kind of father takes a little child into a muffin stocked shithole like a BMW dealership? Sounds like the welfare should hear about this. :peepwall:


Ja ja Dan. Ek like om jou comments te lees, maar hierdie is darem baie swak styl om vir die OP te se hy is 'n kak pa. Gaan jy dit van JOU pa se of wag jy vir jou kinders om dit van JOU te se?   :peepwall:

Ek ken die OP van geen kant af nie, so ek is dus nie heel so ernstig nie. :imaposer:
My Pa is laas November reeds n jaar dood, so te laat vir my om dit vir hom te se. :snorting:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: immigrant on March 10, 2014, 10:14:10 pm
what i was trying to say is don't dress like this
http://youtu.be/APc8WtLLJ_8 (http://youtu.be/APc8WtLLJ_8)
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: SmuGS on March 11, 2014, 08:56:03 am
BMW = Bring Muffins With... ;D
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ETS on March 11, 2014, 08:58:06 am
BMW = Bring Muffins With... ;D


 :thumleft: :laughing4: :imaposer: :thumleft: :laughing4: :imaposer: :thumleft: :laughing4: :imaposer:
 :3some: :lol8: :spitcoffee: :lol8: :spitcoffee:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Boertjie on March 11, 2014, 09:10:20 am
Something similar happened to me many years ago... As a young laaitie got promoted to a senior job and as part of the package got an interest free loan to buy a car. Got the amount approved and decided that I wanted a C class Merc. Got to the dealership first Saturday morning wearing T-shirt, PT pants and plakkies. Wondered around the dealership with no-one interested in serving me. No other customers there.  Eventually I walked up to one of the salesmen sitting behind a desk. I tell the guy I am interested in a C250 diesel. He tells me he cannot help me and continues doing something on his PC. I say can I at least see one. He says no, there is not one on the floor. Only one is in the back. I insist on seeing it and taking it for a test ride. No, cannot be done.

I walked out and bought an Isuzu 280 DT 4x4 DC next door that morning.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ETS on March 11, 2014, 09:19:03 am
Something similar happened to me many years ago... As a young laaitie got promoted to a senior job and as part of the package got an interest free loan to buy a car. Got the amount approved and decided that I wanted a C class Merc. Got to the dealership first Saturday morning wearing T-shirt, PT pants and plakkies. Wondered around the dealership with no-one interested in serving me. No other customers there.  Eventually I walked up to one of the salesmen sitting behind a desk. I tell the guy I am interested in a C250 diesel. He tells me he cannot help me and continues doing something on his PC. I say can I at least see one. He says no, there is not one on the floor. Only one is in the back. I insist on seeing it and taking it for a test ride. No, cannot be done.

I walked out and bought an Isuzu 280 DT 4x4 DC next door that morning.

Hahaha you do look more Isuzu than Merc :peepwall: :peepwall: ::) ::)
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Lord Knormoer on March 11, 2014, 09:34:32 am
Something similar happened to me many years ago... As a young laaitie got promoted to a senior job and as part of the package got an interest free loan to buy a car. Got the amount approved and decided that I wanted a C class Merc. Got to the dealership first Saturday morning wearing T-shirt, PT pants and plakkies. Wondered around the dealership with no-one interested in serving me. No other customers there.  Eventually I walked up to one of the salesmen sitting behind a desk. I tell the guy I am interested in a C250 diesel. He tells me he cannot help me and continues doing something on his PC. I say can I at least see one. He says no, there is not one on the floor. Only one is in the back. I insist on seeing it and taking it for a test ride. No, cannot be done.

I walked out and bought an Isuzu 280 DT 4x4 DC next door that morning.

I had a similar Mercedes Benz experience in Centurion and bought my first Volvo as a result from the dealer across the road.

PS: I've always had great customer service from various BMW dealers. In fact, this is a large part of why I support the brand. I guess I managed to miss the idiots and only dealt with the good sales staff!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: KtmMick on March 11, 2014, 09:56:54 am
But dealership Sir asked how he could help you....
You ignored his question tsk tsk tsk
Maybe he thought you were trying to teach him manners that he did not have or want😜
You should of said yes, you can help me, by saying good morning!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: roxenz on March 11, 2014, 10:06:54 am
Jinne, Oscar is darem seker baie bly hy't nie sulke k@k in sy lewe nie...
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Dish on March 11, 2014, 12:34:40 pm
Yeah i'm really wondering what the point of this whole thread is. Personally I've only ever had good experience there but hey..

Whats interesting is that your rendition of events cant depict tone. His "how can I help you" could have sounded a lot more pleasant than How CAN I HELP you... its all semantics and quite frankly a load of rubbish. So should we all now boycott them cos you had your feathers ruffled ??

Tell you what also amazes me is the amount of absolute crap that okes post on forums. - The most inane drivel questions possible. I mean are people now incapable of making a decision without posting in on a forum?

No - I don't need a hug LOL  :pot: :pot: :pot: ;D ;D ;D

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Garfield on March 11, 2014, 12:41:58 pm
Jinne, Oscar is darem seker baie bly hy't nie sulke k@k in sy lewe nie...

Ek glo as hy so daar behandel was sou hy nooit weer 'n voet in die dealership gesit het nie.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Buddy on March 11, 2014, 01:09:16 pm
 :lol8:   sommer almal geskiet het.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Herminator on March 11, 2014, 01:19:55 pm
Ek het n free Cappucino en Stressball gekry by KTM RAD, en ek ry nie eers n KTM nie  :pot:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: oldmannorman on March 11, 2014, 03:08:31 pm
Heard true tale of Jim Redman and Mike Hailwood. Story goes, they went into a RR dealership in Paris dressed in their leathers and was completely ignored.  They then went over the road to the Citroen dealership and bought two Citroen/Maserati SM's. RR was not impressed with the dealership.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Whyme on March 11, 2014, 03:23:00 pm
Yeah i'm really wondering what the point of this whole thread is. Personally I've only ever had good experience there but hey..

Whats interesting is that your rendition of events cant depict tone. His "how can I help you" could have sounded a lot more pleasant than How CAN I HELP you... its all semantics and quite frankly a load of rubbish. So should we all now boycott them cos you had your feathers ruffled ??

Tell you what also amazes me is the amount of absolute crap that okes post on forums. - The most inane drivel questions possible. I mean are people now incapable of making a decision without posting in on a forum?

No - I don't need a hug LOL  :pot: :pot: :pot: ;D ;D ;D



To those who sympathize with me and understood issue I had with dealership :thumleft:. To those who believe that threads like these and events like these should not be brought to the public because its insane drivel or stupid, yes you are also entitled to your opinions but for some of us who feel aggrieved, mis treated unjustly we will continue to post stories like these, we also have the right to do so :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Operator on March 11, 2014, 03:36:30 pm
I'm just happy that I ride a Yamaha and that the people @ Helderberg Yamaha is so exceptionally nice............ :peepwall:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Garfield on March 11, 2014, 03:39:33 pm
I'm just that I ride a Yamaha and that the people @ Helderberg Yamaha is so exceptionally nice............ :peepwall:

Now that is worth posting  :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ROOI on March 11, 2014, 03:43:32 pm
Why Me it sounds like they judged u by your looks ,Not good for any business ,Have u ever had dealings with the infamous Offroad -cyclces in Pretoria
 
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Runner on March 11, 2014, 04:17:12 pm
Why Me it sounds like they judged u by your looks ,Not good for any business ,Have u ever had dealings with the infamous Offroad -cyclces in Pretoria
 

Yes he knows me and he is one of my very good customers and I will back him. I have had lots of dealings with him, and never was I fucked around.

By the way, how is that X chalenge doing? Happy with all the mods??


Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BLK on March 11, 2014, 04:26:30 pm
Yeah i'm really wondering what the point of this whole thread is. Personally I've only ever had good experience there but hey..

Whats interesting is that your rendition of events cant depict tone. His "how can I help you" could have sounded a lot more pleasant than How CAN I HELP you... its all semantics and quite frankly a load of rubbish. So should we all now boycott them cos you had your feathers ruffled ??

Tell you what also amazes me is the amount of absolute crap that okes post on forums. - The most inane drivel questions possible. I mean are people now incapable of making a decision without posting in on a forum?

No - I don't need a hug LOL  :pot: :pot: :pot: ;D ;D ;D



To those who sympathize with me and understood issue I had with dealership :thumleft:. To those who believe that threads like these and events like these should not be brought to the public because its insane drivel or stupid, yes you are also entitled to your opinions but for some of us who feel aggrieved, mis treated unjustly we will continue to post stories like these, we also have the right to do so :thumleft:

I think you did exactly the right thing by bringing your poor experience to the forum as this creates underlying pressures to suppliers/dealers to keep bad/good service in check.I see no reason for a person/forum member to say this thread is futile.I think forums give us all the opportunity to voice our opinions good/bad/weak whatever.Members who think this is all a waste of time why even enrole as a member in the first place.

My opinion now/5 c worth


 
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 11, 2014, 04:32:04 pm
Yeah i'm really wondering what the point of this whole thread is. Personally I've only ever had good experience there but hey..

Whats interesting is that your rendition of events cant depict tone. His "how can I help you" could have sounded a lot more pleasant than How CAN I HELP you... its all semantics and quite frankly a load of rubbish. So should we all now boycott them cos you had your feathers ruffled ??

Tell you what also amazes me is the amount of absolute crap that okes post on forums. - The most inane drivel questions possible. I mean are people now incapable of making a decision without posting in on a forum?

No - I don't need a hug LOL  :pot: :pot: :pot: ;D ;D ;D



To those who sympathize with me and understood issue I had with dealership :thumleft:. To those who believe that threads like these and events like these should not be brought to the public because its insane drivel or stupid, yes you are also entitled to your opinions but for some of us who feel aggrieved, mis treated unjustly we will continue to post stories like these, we also have the right to do so :thumleft:

I think you did exactly the right thing by bringing your poor experience to the forum as this creates underlying pressures to suppliers/dealers to keep bad/good service in check.I see no reason for a person/forum member to say this thread is futile.I think forums give us all the opportunity to voice our opinions good/bad/weak whatever.Members who think this is all a waste of time why even enrole as a member in the first place.

My opinion now/5 c worth


 

+1.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Offside on March 11, 2014, 04:35:10 pm
Ive never been subject to such shocking behaviour.

But then, as much as they complement each other Im not into BMW's or muffins.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: cocky on March 11, 2014, 04:50:28 pm
Now people what you do not know and the man that started this thread will not say it, because he is a gentlemen and a all round chap .... he is a black man .... sorry Why Me, I have taken the liberty after trying hard to get people to understand.
This just shows the level of arrogance from the BMW dealerships. The co-owner made the assumption that you were some "rif raff" off the road coming for a free muffin.
Never assume anything about peoples appearance, as I said " The customer is not always right, BUT he is the customer", what do you think the chances are that he will spend his money with any BMW dealership?
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Orangeswifty on March 11, 2014, 04:52:57 pm
Now people what you do not know and the man that started this thread will not say it, because he is a gentlemen and a all round chap .... he is a black man .... sorry Why Me, I have taken the liberty after trying hard to get people to understand.
This just shows the level of arrogance from the BMW dealerships. The co-owner made the assumption that you were some "rif raff" off the road coming for a free muffin.
Never assume anything about peoples appearance, as I said " The customer is not always right, BUT he is the customer", what do you think the chances are that he will spend his money with any BMW dealership?

Shocking ..........................the Racism :o
Are we living in the 80's?
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Grrrr.... on March 11, 2014, 05:01:20 pm
(http://i573.photobucket.com/albums/ss172/Ged1Grrrr/Gifs/sw50sw8sw578_zps299328ca.gif) (http://s573.photobucket.com/user/Ged1Grrrr/media/Gifs/sw50sw8sw578_zps299328ca.gif.html)
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Operator on March 11, 2014, 05:02:13 pm
Ok......................Mods move this to R & P................this is going to get ugly
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Orangeswifty on March 11, 2014, 05:07:51 pm
Ok......................Mods move this to R & P................this is going to get ugly
That is such bullshit
This thread is not about politics
Its about some twat of a salesman misjudging himself in addressing people on his floor
Couldv'e just as easily happened to a shortpant wearing, khaki shirt boertjie with mud and grease on his clothes and sweatstains with old Hi tech boots and rugbysocks...............i.e ME!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: cocky on March 11, 2014, 05:12:27 pm
Ok......................Mods move this to R & P................this is going to get ugly
That is such bullshit
This thread is not about politics
Its about some twat of a salesman misjudging himself in addressing people on his floor
Couldv'e just as easily happened to a shortpant wearing, khaki shirt boertjie with mud and grease on his clothes and sweatstains with old Hi tech boots and rugbysocks...............i.e ME!
Agreed 100%, at no point did he mention his race or play the race card, this is all about arrogance and poor service. If it had been a boertjie then there would have been a chorus of clowns that would attack the dutchman.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Orangeswifty on March 11, 2014, 05:20:06 pm
Ok......................Mods move this to R & P................this is going to get ugly
That is such bullshit
This thread is not about politics
Its about some twat of a salesman misjudging himself in addressing people on his floor
Couldv'e just as easily happened to a shortpant wearing, khaki shirt boertjie with mud and grease on his clothes and sweatstains with old Hi tech boots and rugbysocks...............i.e ME!
Agreed 100%, at no point did he mention his race or play the race card, this is all about arrogance and poor service. If it had been a boertjie then there would have been a chorus of clowns that would attack the dutchman.
Makes one wonder if BMW realises the potential of selling bikes to the BUPPIES
(Black Upcoming professional entrepreneurs)
Maybe they're still living in the old SA?
Wake up boys - the big spend is not with the wit ou's anymore! :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ButchH on March 11, 2014, 05:31:08 pm
I have a deal going with our local BMW franchise . I don't go near then and they stay the fuck away from me  :deal:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Orangeswifty on March 11, 2014, 05:40:11 pm
Seems like all the bigmouths who criticized Whyme is now deadandgone????
Just shows you heh?
Talk is cheap until it becomes a toffee
 :imaposer: :imaposer: :imaposer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Dries Bike on March 11, 2014, 05:43:24 pm
Wonder net hoekom word die hele strorie nou aan rassisme gekoppel , miskien sou daardie salesman dit aan n wit ou ook gedoen het ,en miskien sou n swart salesman dit aan n wit ou gedoen het so what rassisme sal altyd met ons wees kyk maar oorsee, die probleem is net dat sekere mense moer liggeraak is oor rassisme ,wonder hoekom
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Dusty Rusty on March 11, 2014, 05:52:46 pm
Oh boy! Now this thread is getting a lot of different angles
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Orangeswifty on March 11, 2014, 05:54:46 pm
Wonder net hoekom word die hele strorie nou aan rassisme gekoppel , miskien sou daardie salesman dit aan n wit ou ook gedoen het ,en miskien sou n swart salesman dit aan n wit ou gedoen het so what rassisme sal altyd met ons wees kyk maar oorsee, die probleem is net dat sekere mense moer liggeraak is oor rassisme ,wonder hoekom
Dis presies soos jy daar se Dries
Ek het dit beam
Die punt bly dat alle moontlike situasies hoe die ding kon afspeel direk terugwys na rassisme.
En die ou het nie eers genome dat hy anderskleurig is nie
Hy het gladnie die racekaart eers uitgehaal nie.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Veldbrand on March 11, 2014, 05:56:02 pm
Whyme never mentioned race.
Neither did the salesman by Whyme’s own account.
So it was not an issue until it was mentioned here.
In other words it only exists in the suspicious minds of those who posted since race was mentioned here.
Unless Whyme confirms that there was any race issue, get over it while I look for the key that fits the lock on this thread.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Garfield on March 11, 2014, 06:02:20 pm
Seems like all the bigmouths who criticized Whyme is now deadandgone????
Just shows you heh?
Talk is cheap until it becomes a toffee
 :imaposer: :imaposer: :imaposer:

I sincerely hope you are not calling me a bigmouth since you do not know me...

Yes I criticized Whyme since I still feel we never heard both sides of the story and the way he put it comes across as him baiting the salesperson - I may be wrong though.

Why on earth bring race into this now, is it just a play to get more support for Whyme (he certainly did not feel he needed to do that, and I for one never considered race, never new what Whyme's race is, and do not care anyway, and neither should anyone else).

If the salesperson treated Whyme badly because of his race he/she is an idiot, but only he/she will know.

I still feel this thread is pointless, and other threads like this too - a thread about real life bad service we are warned about is a different thing in my opinion.

In the end, if a dealership of any kind pisses you off it is easy enough, vote with your wallet.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Garfield on March 11, 2014, 06:11:01 pm
Whyme never mentioned race.
Neither did the salesman by Whyme’s own account.
So it was not an issue until it was mentioned here.
In other words it only exists in the suspicious minds of those who posted since race was mentioned here.
Unless Whyme confirms that there was any race issue, get over it while I look for the key that fits the lock on this thread.


Yes please  :thumleft:

Funny how people of all races will pull the race card when they feel the need, even though the person/s most affected never mentioned race  ::)
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ButchH on March 11, 2014, 06:12:46 pm
Whyme never mentioned race.
Neither did the salesman by Whyme’s own account.
So it was not an issue until it was mentioned here.
In other words it only exists in the suspicious minds of those who posted since race was mentioned here.
Unless Whyme confirms that there was any race issue, get over it while I look for the key that fits the lock on this thread.





I kind of noticed you posted after the race thing was mentioned  :deal: :pot:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: IceCreamMan on March 11, 2014, 06:15:54 pm
Now let's all get on our uh horses and assume the BMW ou is a racist.... Ag shame

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Garfield on March 11, 2014, 06:19:49 pm
Now let's all get on our uh horses and assume the BMW ou is a racist.... Ag shame



2StrokeDan will argue that it is impossible since BMW does not have a racing history.

Had this happened at "Ready to Race KTM" then it would be possible of course.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Grrrr.... on March 11, 2014, 06:20:48 pm
.... I am lilly frieken white. You might even say I am the whitest white man in Africa. The only white man whiter than me is Carrots but that is because he has no soul.

But even I was treated with disdain at a BMW dealer and that had nothing to do with my colour, maybe it was "class-ism".... (Have been told I lack some). So dutchies from the East Rand/Millerton also get treated like twats.

But methinks he should have entered through the car side at BMW and not the bike side. The salesman on the car side are more used to black chaps buying their merch. I will take a guess that most of BMW's cars get sold to our darker brothers these days.

But even so, racism/class-ism is k@k. It hurts china, ek het ook 'n flippen binneste even though I was born east of the tracks....
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Grrrr.... on March 11, 2014, 06:22:29 pm
Now let's all get on our uh horses and assume the BMW ou is a racist.... Ag shame



2StrokeDan will argue that it is impossible since BMW does not have a racing history.

Had this happened at "Ready to Race KTM" then it would be possible of course.

 :imaposer:  :imaposer:  :imaposer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Grrrr.... on March 11, 2014, 06:46:18 pm
Grrrr...., Orangeswifty, KiLRoy, RedWolf, elandsrider, oldmannorman, Takashi, Operator, wrench, Garfield, MatchStick, treadmud (+ 1 Hidden) and 2 Guests are viewing this topic.

The tension is palpable.... who is going to blink first.

 :lol8:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ButchH on March 11, 2014, 06:48:38 pm
Grrrr...., Orangeswifty, KiLRoy, RedWolf, elandsrider, oldmannorman, Takashi, Operator, wrench, Garfield, MatchStick, treadmud (+ 1 Hidden) and 2 Guests are viewing this topic.

The tensions is palpable.... who is going to blink first.

 :lol8:



My money is on (+1 Hidden)
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BOER! on March 11, 2014, 06:52:28 pm
So Whyme stated his experience and his opinion.  Others feel he should vote with his wallet elsewhere, I tend to agree.

Race might have been an issue, but that is just k@k style by the person who spoke to him on the day.

I think both parties could have handled it differently. ( How are you sir x3) seems a little redundant imho, and Can I help you x 3 as well.

Moving on swiftly.... this thread has lost it's point.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: JustBendIt on March 11, 2014, 06:57:12 pm
Today I (white) was helping a friend (coloured) who ran out of petrol - I pulled up at a TOTAL service station with an empty 1,5 l mineral water bottle and asked for R20 worth of petrol to take back to him

Kondiso (black) told me NO we do not fill drink bottles while he was filling up another motorist's (black) 20 l jerry can with huge sticker on that said WATER ONLY

My po3someter went from 0 - redline in a heartbeat - I have never experienced such blatant racism.

What should I do ?
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Garfield on March 11, 2014, 06:59:55 pm
Today I was helping a coloured friend who ran out of petrol - I pulled up at a TOTAL service station with an empty 1,5 l mineral water bottle and asked for R20 worth of petrol to take back to him

Kondiso told me NO we do not fill drink bottles  while he was filling up a black motorist's 20 l jerry can with huge sticker on that said WATER ONLY

My po3someter went from 0 - redline in a heartbeat

What should I do ?


Start a thread of course, and remember Hellopeter.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Orangeswifty on March 11, 2014, 07:00:52 pm
Seems like all the bigmouths who criticized Whyme is now deadandgone????
Just shows you heh?
Talk is cheap until it becomes a toffee
 :imaposer: :imaposer: :imaposer:

I sincerely hope you are not calling me a bigmouth since you do not know me...

Yes I criticized Whyme since I still feel we never heard both sides of the story and the way he put it comes across as him baiting the salesperson - I may be wrong though.

Why on earth bring race into this now, is it just a play to get more support for Whyme (he certainly did not feel he needed to do that, and I for one never considered race, never new what Whyme's race is, and do not care anyway, and neither should anyone else).

If the salesperson treated Whyme badly because of his race he/she is an idiot, but only he/she will know.

I still feel this thread is pointless, and other threads like this too - a thread about real life bad service we are warned about is a different thing in my opinion.

In the end, if a dealership of any kind pisses you off it is easy enough, vote with your wallet.
If the shoe fits, wear it
Maybe you're just another fat cat.........how would I know??
All my mates I have met through this forum are still my mates and I don't need more...................
I stick to my point though
It was OK to critisize the oke about his experience............and no-one had anything to say when they learnt he was a black oke??????
I agree - race has nothing to do with the oke at BMW's attitude towards a customer.................
That is ......................until you read his first post again with above in mind.

The salesman should be fired
and no one should buy anything from the dealership again
If that's their attitude towards the general customer.................seeing that race plays no role................fuck them!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: KiLRoy on March 11, 2014, 07:02:37 pm
Farked up attitude - very glad you reported it here :thumleft:

Exactly the same condescending prejudice attitude as the many examples of how affluent farmers, dressed in their pt shorts and khaki shirts (simple dress) sometimes get treated by arrogant prejudice sales people when buying a bakkie.

Chances are 99.9% this arrogant person took one look at this young black man dressed in simple clothes on the day and thought - wtf is he doing here and fark that, his type is not eating my muffins.

Spin it as you like....thats the most likely scenario.

And btw, if a sales person starts his conversation 'what do you want' with me - he will get much more from me than Whyme gave him.  No need to apologize at all Whyme. In this case there is only one asshole. Fark him and his business.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Garfield on March 11, 2014, 07:04:20 pm
Seems like all the bigmouths who criticized Whyme is now deadandgone????
Just shows you heh?
Talk is cheap until it becomes a toffee
 :imaposer: :imaposer: :imaposer:

I sincerely hope you are not calling me a bigmouth since you do not know me...

Yes I criticized Whyme since I still feel we never heard both sides of the story and the way he put it comes across as him baiting the salesperson - I may be wrong though.

Why on earth bring race into this now, is it just a play to get more support for Whyme (he certainly did not feel he needed to do that, and I for one never considered race, never new what Whyme's race is, and do not care anyway, and neither should anyone else).

If the salesperson treated Whyme badly because of his race he/she is an idiot, but only he/she will know.

I still feel this thread is pointless, and other threads like this too - a thread about real life bad service we are warned about is a different thing in my opinion.

In the end, if a dealership of any kind pisses you off it is easy enough, vote with your wallet.
If the shoe fits, wear it
Maybe you're just another fat cat.........how would I know??
All my mates I have met through this forum are still my mates and I don't need more...................
I stick to my point though
It was OK to critisize the oke about his experience............and no-one had anything to say when they learnt he was a black oke??????
I agree - race has nothing to do with the oke at BMW's attitude towards a customer.................
That is ......................until you read his first post again with above in mind.

The salesman should be fired
and no one should buy anything from the dealership again
If that's their attitude towards the general customer.................seeing that race plays no role................fuck them!

Argo  :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Runner on March 11, 2014, 07:06:59 pm
You sure he is black ?:peepwall:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ktmmer on March 11, 2014, 07:07:57 pm
Today I was helping a coloured friend who ran out of petrol - I pulled up at a TOTAL service station with an empty 1,5 l mineral water bottle and asked for R20 worth of petrol to take back to him

Kondiso told me NO we do not fill drink bottles  while he was filling up a black motorist's 20 l jerry can with huge sticker on that said WATER ONLY

My po3someter went from 0 - redline in a heartbeat

What should I do ?


Did you stop at the KFC to buy lunch  :peepwall:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Orangeswifty on March 11, 2014, 07:12:26 pm
You sure he is black ?:peepwall:
Hehehehehehehe :biggrin:
You would know!
He's your customer!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Runner on March 11, 2014, 07:25:37 pm
You sure he is black ?:peepwall:
Hehehehehehehe :biggrin:
You would know!
He's your customer!

And a good one, so stop fucking around :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 11, 2014, 07:36:04 pm
I have recently seen a top BMW salesteam turn turkey on a good customer after he would not go away with his rubbish bike's problems.
Before and during the sale he was aloud to eat the muffins, when the shit popped up he was not even aloud to look at them.

Whyme, I know that you are telling the truth.
       
The word "false" was coined by BMW.

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Arno Roux on March 11, 2014, 07:48:59 pm
Whyme, No answer from BMW yet?
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: nielvn on March 11, 2014, 07:50:18 pm
You sure he is black ?:peepwall:
Hehehehehehehe :biggrin:
You would know!
He's your customer!

And a good one, so stop fucking around :thumleft:

 :thumleft: :thumleft: Well said Runner, does matter who or what, no potential customer needs to be treated this way.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: KenDakar on March 11, 2014, 08:14:57 pm
You guys get muffins at your BMW dealership and water. We don't even get greeted and lucky if you can find the salesman or anybody behind the counter in their spairs department. I think bmw service sucks.that is in Kimberly.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Brodes on March 12, 2014, 01:02:30 am
Farked up attitude - very glad you reported it here :thumleft:

Exactly the same condescending prejudice attitude as the many examples of how affluent farmers, dressed in their pt shorts and khaki shirts (simple dress) sometimes get treated by arrogant prejudice sales people when buying a bakkie.

Chances are 99.9% this arrogant person took one look at this young black man dressed in simple clothes on the day and thought - wtf is he doing here and fark that, his type is not eating my muffins.

Spin it as you like....thats the most likely scenario.

And btw, if a sales person starts his conversation 'what do you want' with me - he will get much more from me than Whyme gave him.  No need to apologize at all Whyme. In this case there is only one asshole. Fark him and his business.

+1
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: White Rhino on March 12, 2014, 04:16:10 am
If the events portrayed are true and you didn't stash some muffins in your pocket, then it does surprise me - I've been dealing with Northside for many years and on many occasions with all of the floor staff - never had anything less than good service and interactions. I can add that the ol'man who doesn't really work there but shows up from time to time does have a bit of a different approach to the regular staff. Steve in the workshop is the man and the prime reason I keep going back.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: JustBendIt on March 12, 2014, 04:36:56 am
Today I was helping a coloured friend who ran out of petrol - I pulled up at a TOTAL service station with an empty 1,5 l mineral water bottle and asked for R20 worth of petrol to take back to him

Kondiso told me NO we do not fill drink bottles  while he was filling up a black motorist's 20 l jerry can with huge sticker on that said WATER ONLY

My po3someter went from 0 - redline in a heartbeat

What should I do ?


Start a thread of course, and remember Hellopeter.

I did nothing ... and am ashamed of it

I thought about it for a second or two and then just rode off to the BP garage up the road where a very nice friendly pompjoggie (black) helped me (white)

Should I call Des Tutu and ask him to re-open the TRC so I can confess the evil thoughts I had for things I did not do ?
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: KiLRoy on March 12, 2014, 05:39:12 am
If the events portrayed are true and you didn't stash some muffins in your pocket, then it does surprise me - I've been dealing with Northside for many years and on many occasions with all of the floor staff - never had anything less than good service and interactions. I can add that the ol'man who doesn't really work there but shows up from time to time does have a bit of a different approach to the regular staff. Steve in the workshop is the man and the prime reason I keep going back.

And that is great, but the point made is that it seems if you are young, black and is dressed simply - you are treated differently.  And that dear friends is the point of this thread.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Mzee on March 12, 2014, 07:07:41 am
Sometimes learn to ignore certain things.  Saves your blood pressure going up.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Lord Knormoer on March 12, 2014, 07:18:36 am
Sometimes learn to ignore certain things.  Saves your blood pressure going up.

:thumleft:

People have always and will continue to misjudge other people based on appearance and perception. Many of us can recall this happening at some point in your life. I personally experienced similar dismissive and condescending behaviour in car dealerships, hifi stores, camera stores and banks to name a few.

I learnt early on that judging a dealership and/or brand based on behaviour of individuals is bad for your health and in the end get's you nothing.

This incident was unacceptable so do not let them get away with it. However, address the issue in a persistent yet mature fashion and help prevent it from happening again :deal:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Whyme on March 12, 2014, 08:05:24 am
Why Me it sounds like they judged u by your looks ,Not good for any business ,Have u ever had dealings with the infamous Offroad -cyclces in Pretoria
 

Yes he knows me and he is one of my very good customers and I will back him. I have had lots of dealings with him, and never was I fucked around.

By the way, how is that X chalenge doing? Happy with all the mods??




Mr Conrad, the X is doing okay, havent had much time to ride it since the mods. But I must say I am very happy with work done by yourself and the team, even though you  do not have free water and muffins at your shop :peepwall: :lol8:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: IceCreamMan on March 12, 2014, 08:07:14 am
If the events portrayed are true and you didn't stash some muffins in your pocket, then it does surprise me - I've been dealing with Northside for many years and on many occasions with all of the floor staff - never had anything less than good service and interactions. I can add that the ol'man who doesn't really work there but shows up from time to time does have a bit of a different approach to the regular staff. Steve in the workshop is the man and the prime reason I keep going back.

And that is great, but the point made is that it seems if you are young, black and is dressed simply - you are treated differently.  And that dear friends is the point of this thread.

how u know he is young or even dressed simply?

 :pot:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Whyme on March 12, 2014, 08:23:05 am
Guys would just like to indicate the gentleman I had an encounter with, is not a salesman as I have been told, he is part owner. So I don't think it would be fair to point finger at Northside Sales people, before this little episode I have had fantastic service from BMW delearships :thumleft:

I am also not trying to kill BMW Northside business by starting this thread, all I would like to know is why did they gentleman have to warn me to stay away from the coockie jar(Muffins and other goodies on table :'(), Imagine if my kid had spotted the muffins on the table("daddy, daddy, muffin)....hehehehe then I would have been in kak ;D then would have had to tell her to "STOP IT YOU ARE NOT CUSTOMER!"  :biggrin:

Anyway I am over it now, I too have learned lesson from this :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Karel Kat on March 12, 2014, 08:31:37 am
Look, we were not there and so far have heard only one part of the story. The very way in which someone says or repeats "Can I help you" or "Good morning, sir" can change the whole context. I've heard those very phrases before when these were used to bait someone.

Having said that, the BMW person should probably not have lost his cool. I have experienced the feeling of not being welcome myself when walking into a certain CT dealership (now mercifully moer toe) just to have a peek at the latest models. Maybe the KLR on the pavement or the cheapish attgatt had something to do with it. On the other hand, a dealer like Lynn Schroder BMW in George kept on mailing me birthday cards for more than five years after I expressed a vague interest in the bikes on the showroom. The Lynn Scroder people also went out of their way to show what was available, keep one up to date and they replied to all questions, whether via e-mail or in person, in a prompt and very decent way.

Lastly I find it somewhat amusing that some of the champions of non-racism on this thread, hardly walk the walk when they are out in public and dealing with people.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Dish on March 12, 2014, 08:36:30 am
Seems like all the bigmouths who criticized Whyme is (ARE)  now deadandgone?Huh?
Just shows you heh?
Talk is cheap until it becomes a toffee
 ImaPoser ImaPoser ImaPoser

Oh Please - get over yourself. Not all of us have the time to sit and trawl forums all day. My point had nothing to do with race, gender, creed or religious beliefs. My point if you read it and perhaps understood it was purely about the point of this specific thread (i.e. whether he expected some or other recourse?) and to point out that tone written on a forum / text / whatsapp/ bbm is extremely difficult to gauge. I also commented on the amount of drivel that "some okes" post on forums. If you read it again, I didn't actually make reference to whyme. So please don't bundle me into your generalistic ramblings about race. I am not interested.

I reiterate, is it not possible for a person to make his own decisions these days without consulting a forum??

@whyme - correct mate. You have the right to post anything you want anywhere you want anytime you want. My question was what do you expect to get out of posting it. As many complaints as you will read, you will read compliments sooooo ?? where you going with this. ?

 
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BiG DoM on March 12, 2014, 08:42:24 am
Guys would just like to indicate the gentleman I had an encounter with, is not a salesman as I have been told, he is part owner. So I don't think it would be fair to point finger at Northside Sales people, before this little episode I have had fantastic service from BMW delearships :thumleft:

I am also not trying to kill BMW Northside business by starting this thread, all I would like to know is why did they gentleman have to warn me to stay away from the coockie jar(Muffins and other goodies on table :'(), Imagine if my kid had spotted the muffins on the table("daddy, daddy, muffin)....hehehehe then I would have been in kak ;D then would have had to tell her to "STOP IT YOU ARE NOT CUSTOMER!"  :biggrin:

Anyway I am over it now, I too have learned lesson from this :thumleft:


What is the lesson you have learnt? There are rude, discriminatory business owners who know fookall about customer relations? There is a twatwaffle born every second? Muffins do not maketh a good BMW dealer?  :biggrin:  All of the above?  ;)
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: mox on March 12, 2014, 08:56:25 am
I think I need to take a ride to Northside for a muffin, it's the only reason I would ever walk into that dealership
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ROOI on March 12, 2014, 09:21:02 am
Sometimes learn to ignore certain things.  Saves your blood pressure going up.

:thumleft:

People have always and will continue to misjudge other people based on appearance and perception. Many of us can recall this happening at some point in your life. I personally experienced similar dismissive and condescending behaviour in car dealerships, hifi stores, camera stores and banks to name a few.

I learnt early on that judging a dealership and/or brand based on behaviour of individuals is bad for your health and in the end get's you nothing.

This incident was unacceptable so do not let them get away with it. However, address the issue in a persistent yet mature fashion and help prevent it from happening again :deal:
My point exactly 
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Allegro on March 12, 2014, 09:51:21 am
Whyme, stuff them. Go buy a new KTM 1190 stop in front of the dealership and rub their faces in it  :pot:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Sithe on March 12, 2014, 10:24:51 am
I put it to you ...
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Grrrr.... on March 12, 2014, 10:29:45 am
Whyme, stuff them. Go buy a new KTM 1190 stop in front of the dealership and rub their faces in it  :pot:

Maybe in Jo'burg. The KTM dealer down here might not be racist but they are @#$%ing useless....
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: LisaCap on March 12, 2014, 11:06:04 am
Atleast he came up to you and greeted you, not once but seven times! At Bavarian BMW you can shoot a flare gun and nobody even notices you and purposely avoids eye contact with customers and yet people support them and their bad customer service
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Operator on March 12, 2014, 11:12:38 am
nobody even notices you and purposely avoids eye contact with customers and yet people support them and their bad customer service


Looks like this is a common thing that happens at all BMW dealerships.......
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Veldbrand on March 12, 2014, 11:14:46 am
Kak man, hulle's net bietjie skugter en skaam....          oor hulle pryse.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: LisaCap on March 12, 2014, 11:23:15 am
I've only heard good things about north side
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: JC on March 12, 2014, 11:36:57 am
I've only heard good things about north side

how long have you been working there?    >:D ;)
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: LisaCap on March 12, 2014, 11:41:46 am
 :imaposer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Ortos on March 12, 2014, 12:22:56 pm
I think I need to take a ride to Northside for a muffin, it's the only reason I would ever walk into that dealership

+1 or walk into any BMW dealer ship for that matter.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: TheBear on March 12, 2014, 12:36:05 pm
Today I (white) was helping a friend (coloured) who ran out of petrol - I pulled up at a TOTAL service station with an empty 1,5 l mineral water bottle and asked for R20 worth of petrol to take back to him

Kondiso (black) told me NO we do not fill drink bottles while he was filling up another motorist's (black) 20 l jerry can with huge sticker on that said WATER ONLY

My po3someter went from 0 - redline in a heartbeat - I have never experienced such blatant racism.

What should I do ?


Buy a green jerry can.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Herminator on March 12, 2014, 12:39:09 pm
As jy by n Suzuki dealer instap gee hulle jou Ricoffee en Marie Biscuists
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: TheBear on March 12, 2014, 12:39:24 pm
Guys would just like to indicate the gentleman I had an encounter with, is not a salesman as I have been told, he is part owner. So I don't think it would be fair to point finger at Northside Sales people, before this little episode I have had fantastic service from BMW delearships :thumleft:

I am also not trying to kill BMW Northside business by starting this thread, all I would like to know is why did they gentleman have to warn me to stay away from the coockie jar(Muffins and other goodies on table :'(), Imagine if my kid had spotted the muffins on the table("daddy, daddy, muffin)....hehehehe then I would have been in kak ;D then would have had to tell her to "STOP IT YOU ARE NOT CUSTOMER!"  :biggrin:

Anyway I am over it now, I too have learned lesson from this :thumleft:


Maybe, by then he had stripped his moer at you showing a certain amount of sarcasm?

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Lord Knormoer on March 12, 2014, 12:39:39 pm
Today I (white) was helping a friend (coloured) who ran out of petrol - I pulled up at a TOTAL service station with an empty 1,5 l mineral water bottle and asked for R20 worth of petrol to take back to him

Kondiso (black) told me NO we do not fill drink bottles while he was filling up another motorist's (black) 20 l jerry can with huge sticker on that said WATER ONLY

My po3someter went from 0 - redline in a heartbeat - I have never experienced such blatant racism.

What should I do ?


Buy a (green) jerry can.

Fixed :imaposer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: TheBear on March 12, 2014, 12:40:32 pm
As jy by n Suzuki dealer instap gee hulle jou Ricoffee en Marie Biscuists

Jinne!  Die wetters het my al die jare wat ek Zook gery het bedonner!  Nooit een koekie of koffie gekry nie.  Moes Coke by die kaffee oor die pad koop en dan op die muurtjie buite sit en drink.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Eddy81 on March 12, 2014, 12:49:51 pm
Atleast he came up to you and greeted you, not once but seven times! At Bavarian BMW you can shoot a flare gun and nobody even notices you and purposely avoids eye contact with customers and yet people support them and their bad customer service

Bavarian is so bad!!  But here is the problem,  bike sales have gone down worldwide.  Yet dealers give rotten service everywhere.  Linex yamaha, Honda Westrand, Suzuki toy store etc.  I've had multiple bad experiences with them all. 

I don't think it's brand specific at all.  Just dealers employing the wrong staff. 

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Alan on March 12, 2014, 12:53:32 pm
In this case it IS the Dealer Principal, and NOT the staff..
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BiG DoM on March 12, 2014, 12:54:25 pm
Atleast he came up to you and greeted you, not once but seven times! At Bavarian BMW you can shoot a flare gun and nobody even notices you and purposely avoids eye contact with customers and yet people support them and their bad customer service

Bavarian is so bad!!  But here is the problem,  bike sales have gone down worldwide.  Yet dealers give rotten service everywhere.  Linex yamaha, Honda Westrand, Suzuki toy store etc.  I've had multiple bad experiences with them all. 

I don't think it's brand specific at all.  Just dealers employing the wrong staff and not giving away their bran muffins in a friendly and generous manner to young fathers who want to buy their product.


Fixed  ::)
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Pote on March 12, 2014, 01:24:00 pm
OK FOK tog ek het vir julle almal bran muffins gebak so almal nou hêppie... ;D
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Eddy81 on March 12, 2014, 01:26:30 pm
Atleast he came up to you and greeted you, not once but seven times! At Bavarian BMW you can shoot a flare gun and nobody even notices you and purposely avoids eye contact with customers and yet people support them and their bad customer service

Bavarian is so bad!!  But here is the problem,  bike sales have gone down worldwide.  Yet dealers give rotten service everywhere.  Linex yamaha, Honda Westrand, Suzuki toy store etc.  I've had multiple bad experiences with them all.  

I don't think it's brand specific at all.  Just dealers employing the wrong staff and not giving away their bran muffins in a friendly and generous manner to young fathers who want to buy their product.


Fixed  ::)

For sure! I never tried to justify the way Whyme was treated.  It was wrong.  I'm just stating that unfortunately this is not just a one dealer, one brand and a once off situation.  Just because it was one of the owners and not staff doesn't make it better or worse.  

For owners and dealers to employ staff that deal with clients badly is just as bad.  

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Bundu on March 12, 2014, 01:41:43 pm

Bavarian is so bad!!  But here is the problem,  bike sales have gone down worldwide.  Yet dealers give rotten service everywhere.  Linex yamaha, Honda Westrand, Suzuki toy store etc.  I've had multiple bad experiences with them all. 

I don't think it's brand specific at all.  Just dealers employing the wrong staff. 



it is quite interesting to see that fewer new bikes as a percentage are now being registered than any other vehicle class - one would have expected the opposite considering an all time high petrol price

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: LisaCap on March 12, 2014, 01:53:57 pm
Those percentages aren't a  surprise.

Even if you complain about bad service, do the dealerships take it seriously and just shrug it off like everything else in SA,? I would like to see or hear of apologetic responses from these dealerships and how they have rectified the situation.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Beebop on March 12, 2014, 01:58:48 pm

Bavarian is so bad!!  But here is the problem,  bike sales have gone down worldwide.  Yet dealers give rotten service everywhere.  Linex yamaha, Honda Westrand, Suzuki toy store etc.  I've had multiple bad experiences with them all. 

I don't think it's brand specific at all.  Just dealers employing the wrong staff. 



it is quite interesting to see that fewer new bikes as a percentage are now being registered than any other vehicle class - one would have expected the opposite considering an all time high petrol price


TCO of a bike is still too high, its still considered a luxury item.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Bundu on March 12, 2014, 02:00:33 pm

Bavarian is so bad!!  But here is the problem,  bike sales have gone down worldwide.  Yet dealers give rotten service everywhere.  Linex yamaha, Honda Westrand, Suzuki toy store etc.  I've had multiple bad experiences with them all. 

I don't think it's brand specific at all.  Just dealers employing the wrong staff. 



it is quite interesting to see that fewer new bikes as a percentage are now being registered than any other vehicle class - one would have expected the opposite considering an all time high petrol price


TCO of a bike is still too high, its still considered a luxury item.

surely not the Chinese bike?
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Beebop on March 12, 2014, 02:03:05 pm

Bavarian is so bad!!  But here is the problem,  bike sales have gone down worldwide.  Yet dealers give rotten service everywhere.  Linex yamaha, Honda Westrand, Suzuki toy store etc.  I've had multiple bad experiences with them all. 

I don't think it's brand specific at all.  Just dealers employing the wrong staff. 



it is quite interesting to see that fewer new bikes as a percentage are now being registered than any other vehicle class - one would have expected the opposite considering an all time high petrol price


TCO of a bike is still too high, its still considered a luxury item.

surely not the Chinese bike?
I dont even see a lot of them on the streets.
The second hand market may be picking up again.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Guido on March 12, 2014, 02:17:10 pm
sadly I had exactly the same experience with this dealer late last year when i was in the market for a new Bmw. The salesman i dealt with did not have the time of day for me, in fact, I got the distinct impression I was ruining his afternoon by being there. I must have lasted about 5 minutes in the shop, left, drove a couple of k's up the road to clearwater, where I was greeted by a very friendly salesman by the name of Anton, had a great cup of coffee and a rusk, chatted about the options, bought a new bike from him  that afternoon, and had it delivered 2 days later, never looked back. Unfortunately, the closest dealer to my house in broadacres is this particular dealer, but I refuse to deal with them. My bike has had its first service done, and about 50k worth of bmw accessories fitted, clearwater fetch the bike from my house, deliver it later in the afternoon free of charge, with all the required work done, no hassle. I think dealers should employ people on the floor that have a distinct interest in biking. I ride purely on a social level, I do not commute on my bike, therefor it is not a necessity in my life, but it is a love of mine, I have ridden bikes since I can remember. When I go into a show room to buy a new bike, I expect the sales person to have an interest, as I am there because I have a love for motorcycles, and I am about to spend a lot of money satisfying my love. The least you could do, is great a person imho, SHOCKING.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Lord Knormoer on March 12, 2014, 02:28:31 pm

Bavarian is so bad!!  But here is the problem,  bike sales have gone down worldwide.  Yet dealers give rotten service everywhere.  Linex yamaha, Honda Westrand, Suzuki toy store etc.  I've had multiple bad experiences with them all. 

I don't think it's brand specific at all.  Just dealers employing the wrong staff. 



it is quite interesting to see that fewer new bikes as a percentage are now being registered than any other vehicle class - one would have expected the opposite considering an all time high petrol price


TCO of a bike is still too high, its still considered a luxury item.

surely not the Chinese bike?

Most families still need a car so the bike is an additional cost.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 12, 2014, 02:29:42 pm
sadly I had exactly the same experience with this dealer late last year when i was in the market for a new Bmw. The salesman i dealt with did not have the time of day for me, in fact, I got the distinct impression I was ruining his afternoon by being there. I must have lasted about 5 minutes in the shop, left, drove a couple of k's up the road to clearwater, where I was greeted by a very friendly salesman by the name of Anton, had a great cup of coffee and a rusk, chatted about the options, bought a new bike from him  that afternoon, and had it delivered 2 days later, never looked back. Unfortunately, the closest dealer to my house in broadacres is this particular dealer, but I refuse to deal with them. My bike has had its first service done, and about 50k worth of bmw accessories fitted, clearwater fetch the bike from my house, deliver it later in the afternoon free of charge, with all the required work done, no hassle. I think dealers should employ people on the floor that have a distinct interest in biking. I ride purely on a social level, I do not commute on my bike, therefor it is not a necessity in my life, but it is a love of mine, I have ridden bikes since I can remember. When I go into a show room to buy a new bike, I expect the sales person to have an interest, as I am there because I have a love for motorcycles, and I am about to spend a lot of money satisfying my love. The least you could do, is great a person imho, SHOCKING.

Exactly! And I would expect a motorcycle sales person to also have a love for motorcycles.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: TheBear on March 12, 2014, 02:45:15 pm


Bavarian is so bad!! 

Here is the problem.  In the vast majority of cases, the bad service is just perceived.  Eddy81 believes Bavarian is bad.  Most believe they walk on water.  Which is it, or is the really bad, or really good service purely a perceived expectation?







sadly I had exactly the same experience with this dealer late last year when i was in the market for a new Bmw. The salesman i dealt with did not have the time of day for me, in fact, I got the distinct impression I was ruining his afternoon by being there. I must have lasted about 5 minutes in the shop, left, drove a couple of k's up the road to clearwater, where I was greeted by a very friendly salesman by the name of Anton, had a great cup of coffee and a rusk, chatted about the options, bought a new bike from him  that afternoon, and had it delivered 2 days later, never looked back. Unfortunately, the closest dealer to my house in broadacres is this particular dealer, but I refuse to deal with them. My bike has had its first service done, and about 50k worth of bmw accessories fitted, clearwater fetch the bike from my house, deliver it later in the afternoon free of charge, with all the required work done, no hassle. I think dealers should employ people on the floor that have a distinct interest in biking. I ride purely on a social level, I do not commute on my bike, therefor it is not a necessity in my life, but it is a love of mine, I have ridden bikes since I can remember. When I go into a show room to buy a new bike, I expect the sales person to have an interest, as I am there because I have a love for motorcycles, and I am about to spend a lot of money satisfying my love. The least you could do, is great a person imho, SHOCKING.

Exactly! And I would expect a motorcycle sales person to also have a love for motorcycles.

Agreed!  Which is why I have great respect for Bavarian Motorcycles.  Not only is their service excellent, but they all ride.  In fact, in the 2013 BikesSA 24-hour they ran two teams.  Sales Team and Workshop Team.  Ran 10th and 12th overall (if memory serves) and 1st and 2nd in class.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Operator on March 12, 2014, 03:01:47 pm
I want to give WhyMe a (http://www.saforums.co.za/rlt/Smileys/default/Smiley_Clap.gif)

I salute you for not making this a racial issue and being the gentleman and seeing the bigger picture  :thumleft:





Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Garfield on March 12, 2014, 03:03:39 pm
I want to give WhyMe a (http://www.saforums.co.za/rlt/Smileys/default/Smiley_Clap.gif)

I salute you for not making this a racial issue and being the gentleman and seeing the bigger picture  :thumleft:







Operator as die insurance game jou ooit faal, politics....

 :peepwall:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Eddy81 on March 12, 2014, 03:12:12 pm
Correct AMZ,  I have often wondered that too.  I really don't have any respect for Bavarian anymore.  I have given them allot of chances to change my opinion.  They have just gotten worse. 

Can it be that dealerships only like doing business with people they know? Or people that are friends with their clients?  Luckily we have options with most of the bigger brands, if one dealership doesn't give you goo service, one can just take your business elsewhere.


Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Operator on March 12, 2014, 03:17:54 pm
I want to give WhyMe a (http://www.saforums.co.za/rlt/Smileys/default/Smiley_Clap.gif)

I salute you for not making this a racial issue and being the gentleman and seeing the bigger picture  :thumleft:



Operator as die insurance game jou ooit faal, politics....

 :peepwall:


The reality is that WhyMe never ever mentioned the racecard...............it was started and instigated by others.

Give credit where it is due. ;)
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Garfield on March 12, 2014, 03:21:58 pm
I want to give WhyMe a (http://www.saforums.co.za/rlt/Smileys/default/Smiley_Clap.gif)

I salute you for not making this a racial issue and being the gentleman and seeing the bigger picture  :thumleft:



Operator as die insurance game jou ooit faal, politics....

 :peepwall:


The reality is that WhyMe never ever mentioned the racecard...............it was started and instigated by others.

Give credit where it is due. ;)

You have a point, it is the truth, which excludes politics then  :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: White Rhino on March 12, 2014, 03:22:21 pm
If the events portrayed are true and you didn't stash some muffins in your pocket, then it does surprise me - I've been dealing with Northside for many years and on many occasions with all of the floor staff - never had anything less than good service and interactions. I can add that the ol'man who doesn't really work there but shows up from time to time does have a bit of a different approach to the regular staff. Steve in the workshop is the man and the prime reason I keep going back.

And that is great, but the point made is that it seems if you are young, black and is dressed simply - you are treated differently.  And that dear friends is the point of this thread.

Northside have sold Bikes to many black clients - I was there the day a brand new 1000RR was being collected - no hint of racism any of the conversations. Generalisation is inappropriate.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: immigrant on March 13, 2014, 03:56:22 am
If the events portrayed are true and you didn't stash some muffins in your pocket, then it does surprise me - I've been dealing with Northside for many years and on many occasions with all of the floor staff - never had anything less than good service and interactions. I can add that the ol'man who doesn't really work there but shows up from time to time does have a bit of a different approach to the regular staff. Steve in the workshop is the man and the prime reason I keep going back.

And that is great, but the point made is that it seems if you are young, black and is dressed simply - you are treated differently.  And that dear friends is the point of this thread.

Northside have sold Bikes to many black clients - I was there the day a brand new 1000RR was being collected - no hint of racism any of the conversations. Generalisation is inappropriate.


Maybe he did not help himself to a glass of water before the purchase, else things could have turned out differently
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: KiLRoy on March 13, 2014, 06:13:47 am
If the events portrayed are true and you didn't stash some muffins in your pocket, then it does surprise me - I've been dealing with Northside for many years and on many occasions with all of the floor staff - never had anything less than good service and interactions. I can add that the ol'man who doesn't really work there but shows up from time to time does have a bit of a different approach to the regular staff. Steve in the workshop is the man and the prime reason I keep going back.

And that is great, but the point made is that it seems if you are young, black and is dressed simply - you are treated differently.  And that dear friends is the point of this thread.

how u know he is young or even dressed simply?

 :pot:

Called reading what was said, before posting. You must try it ;D
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 13, 2014, 07:00:16 am
I see the core of the problem here, it lies is the fact that Whyme went to :grab" a glass of water. Now this "grab" thing makes people nervous, with even Malema advocating all
sorts of "grabbing" practices, even up to farmland!!
This BMW guy was just protecting the dealership from a "grab".


PLease note that this is meant as a joke, and not to piss people off. [new 2StrokeDan disclaimer and detente/diplomacy policy]
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Bensien on March 13, 2014, 07:48:59 am
I’m not saying that BMW dealerships pre judge potential customers, but in 2008 I tried on two occasions to buy a GSA and both times they just assumed that I was a time waster.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Sithe on March 13, 2014, 08:21:29 am
Some sales people thing they have the ability to tell who is gonna buy and who is wasting time

I was actually told once by a KTM dealer principal ... he said he has been in the business so long he can tell real buyers from time wasters ....

I believe in the old theory ... treat a potential customer like he is not gonna buy and he won't buy

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: White Rhino on March 13, 2014, 08:24:58 am
Some sales people thing they have the ability to tell who is gonna buy and who is wasting time

I was actually told once by a KTM dealer principal ... he said he has been in the business so long he can tell real buyers from time wasters ....

I believe in the old theory ... treat a potential customer like he is not gonna buy and he won't buy


Too true .... :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: pieman on March 13, 2014, 08:27:21 am
Some sales people thing they have the ability to tell who is gonna buy and who is wasting time

I was actually told once by a KTM dealer principal ... he said he has been in the business so long he can tell real buyers from time wasters ....

I believe in the old theory ... treat a potential customer like he is not gonna buy and he won't buy



That's why I'm not riding a KTM.  KTM treated me like crap, so I bought my GS (great service from ANOTHER dealership).
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: KaTooMatt on March 13, 2014, 08:58:25 am
Some sales people thing they have the ability to tell who is gonna buy and who is wasting time

I was actually told once by a KTM dealer principal ... he said he has been in the business so long he can tell real buyers from time wasters ....

I believe in the old theory ... treat a potential customer like he is not gonna buy and he won't buy



That's why I'm not riding a KTM.  KTM treated me like crap, so I bought my GS (great service from ANOTHER dealership).

And that's why I ride a KTM.  Northside could not understand that I wanted a 800GS.took three visits and more phone calls to get a test ride. By the time this had happened a mate had loaned me his KTM and I was hooked. They treated me like a time waster purely because when I first went in in January I was honest and said I would be buying come March. Finally got to test ride a bike in May - after eventually talking to (I suspect) the same owner. It did not come close to the KTM so next day bought a KTM.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ETS on March 13, 2014, 09:34:34 am
Some sales people thing they have the ability to tell who is gonna buy and who is wasting time

I was actually told once by a KTM dealer principal ... he said he has been in the business so long he can tell real buyers from time wasters ....

I believe in the old theory ... treat a potential customer like he is not gonna buy and he won't buy



That's why I'm not riding a KTM.  KTM treated me like crap, so I bought my GS (great service from ANOTHER dealership).

And that's why I ride a KTM.  Northside could not understand that I wanted a 800GS.took three visits and more phone calls to get a test ride. By the time this had happened a mate had loaned me his KTM and I was hooked. They treated me like a time waster purely because when I first went in in January I was honest and said I would be buying come March. Finally got to test ride a bike in May - after eventually talking to (I suspect) the same owner. It did not come close to the KTM so next day bought a KTM.

Even if a KTM dealer treats me like shit i will never buy anything else.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Dwerg on March 13, 2014, 09:40:36 am
Hierdie hele storie kan baie erger gewees het. Jy kon actually diens gekry het en dan was jy stuck met 'n BMW  :pot: :peepwall:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BFG on March 13, 2014, 09:45:13 am

And that's why I ride a KTM.  Northside could not understand that I wanted a 800GS.took three visits and more phone calls to get a test ride. By the time this had happened a mate had loaned me his KTM and I was hooked. They treated me like a time waster purely because when I first went in in January I was honest and said I would be buying come March. Finally got to test ride a bike in May - after eventually talking to (I suspect) the same owner. It did not come close to the KTM so next day bought a KTM.
So Northside did you a massive favor ;)
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Buddy on March 13, 2014, 09:59:53 am
That's nothing, I got so upset with a dealer that I went back and bought a bike from them just to upset them!

Now how's that for one-upmanship on the KTM/BMW debate  :peepwall:  :pot:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Vlakhaas on March 13, 2014, 10:04:14 am
Hierdie hele storie kan baie erger gewees het. Jy kon actually diens gekry het en dan was jy stuck met 'n BMW  :pot: :peepwall:

 :laughing4:  :imaposer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Goose on March 13, 2014, 10:04:24 am
at the end of the day ........ any product/brand/make is only as good as the service and backup it receives from the supplier/dealer....... no matter whether it's BMW, KTM, YAMAHA etc. etc.

if you like/love/tolerate a brand......... find another dealer that suits your needs.

dealerships must seriously invest in their staff's customer relations....... as mentioned in another post - you need to buy from someone that knows their product, loves their product and will have your best interest at heart........ effectively building a relationship that will stick - not just for the one sale, but for any future dealings......... the true art of being a salesman is lost on many!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 13, 2014, 10:12:54 am
Hierdie hele storie kan baie erger gewees het. Jy kon actually diens gekry het en dan was jy stuck met 'n BMW  :pot: :peepwall:

Ha ha, ja die suurknolle het mos nou vir Whyme n guns gedoen....... :peepwall:
                                                 
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Pote on March 13, 2014, 12:13:20 pm
ek gaan nou oorstap na Yamaha Helderberg en kyk of hulle ook muffins aanhou
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Operator on March 13, 2014, 12:15:19 pm
ek gaan nou oorstap na Yamaha Helderberg en kyk of hulle ook muffins aanhou

Hulle gee goeie eerlike diens en hou hulle nie op met stront soos muffins en botteltjies water nie............  :spitcoffee:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: KaTooMatt on March 13, 2014, 12:33:38 pm

And that's why I ride a KTM.  Northside could not understand that I wanted a 800GS.took three visits and more phone calls to get a test ride. By the time this had happened a mate had loaned me his KTM and I was hooked. They treated me like a time waster purely because when I first went in in January I was honest and said I would be buying come March. Finally got to test ride a bike in May - after eventually talking to (I suspect) the same owner. It did not come close to the KTM so next day bought a KTM.
So Northside did you a massive favor ;)

Today I know this. Then I was pretty clueless. I thank Northside for the save but it can't help their bottom line much
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Tiger8 on March 13, 2014, 05:50:12 pm
sadly I had exactly the same experience with this dealer late last year when i was in the market for a new Bmw. The salesman i dealt with did not have the time of day for me, in fact, I got the distinct impression I was ruining his afternoon by being there. I must have lasted about 5 minutes in the shop, left, drove a couple of k's up the road to clearwater, where I was greeted by a very friendly salesman by the name of Anton, had a great cup of coffee and a rusk, chatted about the options, bought a new bike from him  that afternoon, and had it delivered 2 days later, never looked back. Unfortunately, the closest dealer to my house in broadacres is this particular dealer, but I refuse to deal with them. My bike has had its first service done, and about 50k worth of bmw accessories fitted, clearwater fetch the bike from my house, deliver it later in the afternoon free of charge, with all the required work done, no hassle. I think dealers should employ people on the floor that have a distinct interest in biking. I ride purely on a social level, I do not commute on my bike, therefor it is not a necessity in my life, but it is a love of mine, I have ridden bikes since I can remember. When I go into a show room to buy a new bike, I expect the sales person to have an interest, as I am there because I have a love for motorcycles, and I am about to spend a lot of money satisfying my love. The least you could do, is great a person imho, SHOCKING.

Guido, Anton is a fellow Wild Dog ; Travel Ant; and VERY passionate about biking and a great guy and proper gentleman to boot. I met him when he was in PE for awhile. His idea of service is excellent.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 13, 2014, 06:11:55 pm
ek gaan nou oorstap na Yamaha Helderberg en kyk of hulle ook muffins aanhou

YAMAHA is n bike shop.

BMW is n tuisnywerheid. Amper soos "Het deegmeisje"
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: JK on March 13, 2014, 09:23:22 pm
Ja nee ek verstaan nie die bohaai nie. As jy na n BMW dealership toe gaan moet jy weet jy gaan iewers deurmekaar raak met muffins  :patch:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Askook on March 13, 2014, 09:45:58 pm
OK FOK tog ek het vir julle almal bran muffins gebak so almal nou hêppie... ;D
Daai is te min, want ek het nie n muffin saam met my bmw gekry nie. Nie eers water nie.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 14, 2014, 07:20:28 am
OK FOK tog ek het vir julle almal bran muffins gebak so almal nou hêppie... ;D
Daai is te min, want ek het nie n muffin saam met my bmw gekry nie. Nie eers water nie.

Het dan n Aircooled Boxer gekoop? Koop die WC GS1200, dan is BMW verplig om jou water saam te gee.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Askook on March 14, 2014, 08:08:34 am
 :laughing4:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Whyme on March 14, 2014, 08:49:01 am
Now people what you do not know and the man that started this thread will not say it, because he is a gentlemen and a all round chap .... he is a black man .... sorry Why Me, I have taken the liberty after trying hard to get people to understand.
This just shows the level of arrogance from the BMW dealerships. The co-owner made the assumption that you were some "rif raff" off the road coming for a free muffin.
Never assume anything about peoples appearance, as I said " The customer is not always right, BUT he is the customer", what do you think the chances are that he will spend his money with any BMW dealership?


What? I thought I was white :peepwall:

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Lord Knormoer on March 14, 2014, 09:15:57 am
Now people what you do not know and the man that started this thread will not say it, because he is a gentlemen and a all round chap .... he is a black man .... sorry Why Me, I have taken the liberty after trying hard to get people to understand.
This just shows the level of arrogance from the BMW dealerships. The co-owner made the assumption that you were some "rif raff" off the road coming for a free muffin.
Never assume anything about peoples appearance, as I said " The customer is not always right, BUT he is the customer", what do you think the chances are that he will spend his money with any BMW dealership?


What? I thought I was white :peepwall:



:imaposer: no further questions Your Honour!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Skimnerf on March 14, 2014, 09:17:04 am
 :laughing4:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Dwerg on March 14, 2014, 09:22:30 am
Wait what?!?!?! You're black? Do the admins know?  ;D




Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: roxenz on March 14, 2014, 10:03:32 am
What? I thought I was white :peepwall:

Fark, that's funny, Whyme!!!  Great sense of humour!  :imaposer: :imaposer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ETS on March 14, 2014, 10:17:43 am
What? I thought I was white :peepwall:

Fark, that's funny, Whyme!!!  Great sense of humour!  :imaposer: :imaposer:

If you can keep your head when all about you
Are losing theirs and blaming it on you,
If you can trust yourself when all men doubt you,
But make allowance for their doubting too;

If you can wait and not be tired by waiting,
Or being lied about, don't deal in lies,
Or being hated, don't give way to hating,
And yet don't look too good, nor talk too wise:

If you can dream - and not make dreams your master;
If you can think - and not make thoughts your aim;
If you can meet with Triumph and Disaster
And treat those two impostors just the same;

If you can bear to hear the truth you've spoken
Twisted by knaves to make a trap for fools,
Or watch the things you gave your life to broken,
And stoop and build 'em up with wornout tools:

If you can make one heap of all your winnings
And risk it on one turn of pitch-and-toss,
And lose, and start again at your beginnings
And never breathe a word about your loss;

If you can force your heart and nerve and sinew
To serve your turn long after they are gone,
And so hold on when there is nothing in you
Except the Will which says to them: 'Hold on!'

If you can talk with crowds and keep your virtue,
Or walk with kings - nor lose the common touch,
If neither foes nor loving friends can hurt you,
If all men count with you, but none too much;

If you can fill the unforgiving minute
With sixty seconds' worth of distance run -
Yours is the Earth and everything that's in it,
And - which is more - you'll be a Man my son!


 :thumleft: :thumleft: :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Lord Knormoer on March 14, 2014, 10:31:20 am
ETS, this poem from Kipling is one of my favourites. Sent it to my son on his 17th birthday.

:thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 2StrokeDan on March 14, 2014, 10:33:04 am
Whyme, that really was funny!!

 :imaposer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Lord Knormoer on March 14, 2014, 10:45:14 am
ETS, this poem from Kipling is one of my favourites. Sent it to my son on his 17th birthday.

:thumleft:


This is worth reading - http://www.dailymail.co.uk/news/article-1146109/The-remarkable-story-Rudyard-Kiplings-If--swashbuckling-renegade-inspired-it.html (http://www.dailymail.co.uk/news/article-1146109/The-remarkable-story-Rudyard-Kiplings-If--swashbuckling-renegade-inspired-it.html)
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: bronzy on March 14, 2014, 11:12:05 am
Some sales people thing they have the ability to tell who is gonna buy and who is wasting time

I was actually told once by a KTM dealer principal ... he said he has been in the business so long he can tell real buyers from time wasters ....

I believe in the old theory ... treat a potential customer like he is not gonna buy and he won't buy

I wonder how many times this KaK theory has blown up in his face
what does a DP know about customers anyway ???
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: GerhardK on March 14, 2014, 11:47:56 am

What? I thought I was white :peepwall:


[/quote]

 :laughing4: :imaposer: :spitcoffee: :lol8:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BiG DoM on March 14, 2014, 12:01:02 pm

What? I thought I was white :peepwall:



 :laughing4: :imaposer: :spitcoffee: :lol8:
[/quote]

What is even more funny is that the guys name is Marlon BROWN  O0
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Runner on March 14, 2014, 06:02:30 pm
Now people what you do not know and the man that started this thread will not say it, because he is a gentlemen and a all round chap .... he is a black man .... sorry Why Me, I have taken the liberty after trying hard to get people to understand.
This just shows the level of arrogance from the BMW dealerships. The co-owner made the assumption that you were some "rif raff" off the road coming for a free muffin.
Never assume anything about peoples appearance, as I said " The customer is not always right, BUT he is the customer", what do you think the chances are that he will spend his money with any BMW dealership?


What? I thought I was white :peepwall:



If that is you who yhe fuck fetched your bike then?????????? >:D
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BryanOC6 on March 14, 2014, 07:49:38 pm
Nelson at RAD would give anyone a muffin and cappuccino no worries ..... :peepwall:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Dorsland on March 14, 2014, 09:09:21 pm
This is one of the funniest threads I've read in a long time.  2SD: jy is in die verkeerde bedryf swaer.  Stand-up comedy sou jou beter pas   :lol8:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: White Rhino on March 15, 2014, 06:12:05 am
Nelson at RAD would give anyone a muffin and cappuccino no worries ..... :peepwall:
Don't need muffins to lure Katoomers - (https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcSVy9fmzLXpa88_C1kVLP52pZIWpVFYrGPyTTvnt9CTh-OX8fDwHw) works best :biggrin:

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BiG DoM on March 15, 2014, 08:15:19 pm
Ja probably changing the name to Orange Bullshit
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: DEONP on March 18, 2014, 08:17:33 am
My experience with Northside . . .

James & Steve in the workshop are ALWAYS pleasant and ALWAYS willing to assist.

As far as the SALES team, I will NEVER, EVER buy a bike from Northside BMW.
On many occasions I have gone there, the sales team are standing outside and smoking.
When you look around the showroom, they DONT greet you and most times just ignore you.

If you want an AWESOME sales experience, go to BAVARIA BMW in Centurion.
I would rather travel to Pretoria than just around the corner to 4ways !

Support the dealerships that treat YOU well.

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: IceCreamMan on June 08, 2015, 02:54:46 pm
now ...I hope that mike working there I can pop in for muffins....hope we all can...'


(just had to revive this thread hehe)
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: bronzy on June 08, 2015, 04:29:14 pm
My experience with Northside . . .

James & Steve in the workshop are ALWAYS pleasant and ALWAYS willing to assist.

As far as the SALES team, I will NEVER, EVER buy a bike from Northside BMW.
On many occasions I have gone there, the sales team are standing outside and smoking.
When you look around the showroom, they DONT greet you and most times just ignore you.

If you want an AWESOME sales experience, go to BAVARIA BMW in Centurion.
I would rather travel to Pretoria than just around the corner to 4ways !

Support the dealerships that treat YOU well.


Mike Pohl has starter there now so maybe the service will get better   :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Great White on June 08, 2015, 06:19:09 pm
I have dealt with Northside in the past and was never ecstatic about the service. But I can say that Anton is one awesome sales guy and hope this is a turning point for them. :thumleft:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Leo on June 08, 2015, 06:53:51 pm
Is Mike not at Clearwater?  ???
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: milesd on June 08, 2015, 11:07:28 pm
Is Mike not at Clearwater?  ???
mike left clearwater.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: volroom on June 09, 2015, 08:23:11 am
I deal as little possible with BMW, partly because I can't afford their toys, but also because I pick up a real snobbish scent inside
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: brettp on June 09, 2015, 02:54:15 pm
I bought my 800GS from Northside, and the service i recieved was fair to average...not exeptional by any means. The guys in the workshop were fantastic, really a pleasure dealing with them.

I just bought a 1200 GSA lc from Pinnicale BMW in Secunda.... Thier service was nothing short of excellent in every respect.

I have dealt with Alpina, Lyndhurst and Northside......in future Pinnicle will get my $$

Just saying.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Copernicus on June 09, 2015, 04:13:27 pm
I bought my bike from Paris Motorrad.  No muffins (or croissants, for that matter) but they do have coffee.  Between about 5 or 6 sales persons they shifted 360 new bikes last year, so they are quite busy.  In spite of a substantial language barrier I was treated very well and professionally. The shop is less glitzy than I thought it would be. In the end I was the one who gave them some good SA wine in appreciation but it was more PR than anything else.  I did get a 1500 Euro discount which more than made up for the few bottles of wine.  But there is little snobbishness about the brand here.  It can hardly keep up with Ferrari, Maseratti, Lamborgini and who knows what else.  BMW (as a brand) is fairly average among the names here so no need to pretend too much.  And big bikes don't really feature because, by law, they have a 107hp limitation on power.  I still have to experience the technical service though.  I hope that they are as good as Zambesi, who always gave me great service.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Tp007 on June 09, 2015, 04:22:32 pm
I have dealt with Northside in the past and was never ecstatic about the service. But I can say that Anton is one awesome sales guy and hope this is a turning point for them. :thumleft:
Jip, Anton is a very nice guy and also on this forum. Spoke to him yesterday again. Never had any issues with them, except that their services and spares are more expensive than Bavaria, + loanbikes at Baravria is more readily available.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: luke on June 10, 2015, 10:11:37 am
Steve in spares always helpful.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Mikie on June 10, 2015, 11:06:20 am
Steve in spares always helpful.

He is a legend

Steve for president!!
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Buddy on June 10, 2015, 11:48:18 am
Muffins for anyone?  :lol8:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Poffmuis on June 10, 2015, 12:09:29 pm
I often walk into ktm centurion just to have a coffee, without buying/looking or even talking to anyone except the coffee making dude who is rather rude at times.
Hulle koffie is fokken lekker.

Sales mense oor die algemeen is maar.... :peepwall:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Sushi bar on June 10, 2015, 03:51:04 pm
Funny this, I have had a horror experience at BMW Boksburg where I cancelled a deal after delivery. Demo bike was in an accident and wasn't told....!
I have also bought from Triumph/Kawasaki in Boksburg where I was treated very fairly so long as I was buying a bike, no communication after the purchase and after I moved to BMW I was treated like a plague.( worst thing to do is slate other brands to sell your own as there are very few differences between quality now days and they are built for different purposes) I might be in the market for a scrambler.. wont go back there!!
Ryan and Simon from Northside gave me outstanding service from the first time I went into the showroom,( no slating of Katoom or Triumph) service department is by far the best I've dealt with and ended up buying an 800 GSA.

Everyone has there own experiences and expectations I guess?







Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: nielvn on June 25, 2015, 11:05:31 am
Funny this, I have had a horror experience at BMW Boksburg where I cancelled a deal after delivery. Demo bike was in an accident and wasn't told....!
I have also bought from Triumph/Kawasaki in Boksburg where I was treated very fairly so long as I was buying a bike, no communication after the purchase and after I moved to BMW I was treated like a plague.( worst thing to do is slate other brands to sell your own as there are very few differences between quality now days and they are built for different purposes) I might be in the market for a scrambler.. wont go back there!!
Ryan and Simon from Northside gave me outstanding service from the first time I went into the showroom,( no slating of Katoom or Triumph) service department is by far the best I've dealt with and ended up buying an 800 GSA.

Everyone has there own experiences and expectations I guess?

Very true, I had excelent service from auto alpina in the, there are other dealers, which i will not mention, which really did disappoint me.


Sent from my iPhone using Tapatalk
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ChrisL - DUSTRIDERS on June 25, 2015, 11:15:25 am
I bought my bike from Paris Motorrad.  No muffins (or croissants, for that matter) but they do have coffee.  Between about 5 or 6 sales persons they shifted 360 new bikes last year, so they are quite busy

and here I was thinking Parys in the Free State until I saw "europe" on your avatar!!!!!!! :imaposer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 0012 on June 25, 2015, 11:36:42 am
I bought my bike from Paris Motorrad.  No muffins (or croissants, for that matter) but they do have coffee.  Between about 5 or 6 sales persons they shifted 360 new bikes last year, so they are quite busy

and here I was thinking Parys in the Free State until I saw "europe" on your avatar!!!!!!! :imaposer:

 :laughing4:

Same
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: ChrisL - DUSTRIDERS on June 25, 2015, 11:39:40 am
I bought my bike from Paris Motorrad.  No muffins (or croissants, for that matter) but they do have coffee.  Between about 5 or 6 sales persons they shifted 360 new bikes last year, so they are quite busy

and here I was thinking Parys in the Free State until I saw "europe" on your avatar!!!!!!! :imaposer:

 :laughing4:

Same
Dankie tog nou voel ek beter :imaposer:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: 0012 on June 25, 2015, 12:52:05 pm
I bought my bike from Paris Motorrad.  No muffins (or croissants, for that matter) but they do have coffee.  Between about 5 or 6 sales persons they shifted 360 new bikes last year, so they are quite busy

and here I was thinking Parys in the Free State until I saw "europe" on your avatar!!!!!!! :imaposer:

 :laughing4:

Same
Dankie tog nou voel ek beter :imaposer:

Ek het nog gelees van die language barrier en als toe dog ek maar engels/afrikaans  :lol8:
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: Ian Jarman on September 05, 2015, 07:31:25 pm
Bought my new Gsa from Michael pohl
It was a brilliant experience from Saturday when I chose the bike and accessories to the Thursday when I collected, 3 days from hand shake to collection in my books that's good service.
Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BLK on September 05, 2015, 08:43:21 pm
Found Northside,Michael Pohl very nice to deal with.

Title: Re: BMW NORTHSIDE MOTORCYCLES What an Insult
Post by: BiG DoM on September 05, 2015, 09:25:08 pm
Michael is quite new there - is a meneer who knows his stuff  :thumleft: