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Author Topic: Buying online at http://www.mxalliance.co.za, anyone have anything to say?  (Read 362 times)

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Offline Whaleson

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Hi Guys,

Was looking for a helmet for my girlfriend when we found that the one she wants is on offer from http://www.mxalliance.co.za for a few hundred less than importing ourselves.

Has anyone used them before? I dont mind buying online at all but i'm always skeptical of new stores ;)
 

Offline Eddy81

Re: Buying online at http://www.mxalliance.co.za, anyone have anything to say?
« Reply #1 on: February 03, 2013, 12:09:15 pm »
Well, it's always difficult. Like in that full throttle post, allot of people have had problems with them but some have had good service from them. I have tried them, sometimes I like them allot, their prices are brilliant and the service very good. But those are the experiences I have had...

There are only a couple of places I support and they one of them...

 

Offline Whaleson

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Re: Buying online at http://www.mxalliance.co.za, anyone have anything to say?
« Reply #2 on: February 03, 2013, 02:43:20 pm »
I think any vendor will have a story of "poor" service somewhere in its history which can be caused by any number of things. If the overall service is good though then i dont have a problem.

Just bothers me that they also have a "no returns" and "no refunds" policy, which is in contravention of CPA so it makes me less keen to use them if i don't have too.
 

Offline MildDog

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Re: Buying online at http://www.mxalliance.co.za, anyone have anything to say?
« Reply #3 on: February 03, 2013, 08:51:11 pm »
I have ordered stuff from them before. I dealt with Johan. I had no issues. Easy process.

My guess is that they get a lot of people ordering the wrong thing or not knowing what they need to order, hence their 'no return' policy, though I have no real understanding of the CPA.
« Last Edit: February 03, 2013, 08:52:36 pm by MildDog »
I crash test all of my safety gear. Do you?
 

Offline Aprilian

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Re: Buying online at http://www.mxalliance.co.za, anyone have anything to say?
« Reply #4 on: February 03, 2013, 10:53:12 pm »
I've used them before- good advice and prompt service  :thumleft:
Surely if I was obsessed with motorcycles I’d have more than one; no two; no three; no no, four… ah, never mind…