If you have enough money, and is ignorant enough in a certain field, you get ripped off without knowing. This is why these forums, and the complaints on it, can help the ignorant.
This
Not so. These forums actually help the dealers. On this forum, for instance, anything negative you say about a Beemer, even when fact, is summarily dismissed as trolling. BMW dealers should pay you commission.
This is when brandlove is indeed blind, when even fact is dismissed as trolling, and the BMW fanboy has lost the ability to see fact.
Like you rightly point out, anything negative said on this forum is dismissed as trolling.
Wrong on all counts. First, I have no brand loyalty at all. Second I very clearly stated whatever YOU say is seen to be trolling. Even if responding to this post of yours I am not sure if you are serious, or just trolling. You do have the tendency, to a few posts into a discussion to suddenly say:" haha, I caught them again". Trolling behaviour, don't you agree?
The only person here, blind to facts are you my dear Uncle. BMW are experiencing global issues with parts. No secret, it is even in the mainstream world press for all to see. I have no ideas (neither do you) how many people in SA are affected. You use the words "huge increase" in complaints., so I assume you do have some idea. Fact is, total complaints on this forum? 2 or 3. Think Bike Forum? 0.
It remains that a proper business model will solve the problem eventually and although BMW will take some strain and loose money, sales and customers, they will survive and continue being a top seller. You can take a rest from the grave digging for now. There are still way more happy than disgruntled customers.
You may not be able to make the distinction, but I am talking company here, not the bike. You can go and change BMW in what I say above with Yamaha or Opel or Venter. It remains true. As long as their please many more customers than they piss off, they will grow.