Now people what you do not know and the man that started this thread will not say it, because he is a gentlemen and a all round chap .... he is a black man .... sorry Why Me, I have taken the liberty after trying hard to get people to understand.
This just shows the level of arrogance from the BMW dealerships. The co-owner made the assumption that you were some "rif raff" off the road coming for a free muffin.
Never assume anything about peoples appearance, as I said " The customer is not always right, BUT he is the customer", what do you think the chances are that he will spend his money with any BMW dealership?