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Author Topic: Navigator 5 "not compatible" error?  (Read 902 times)

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Offline Striggs

Navigator 5 "not compatible" error?
« on: October 20, 2014, 07:59:43 pm »
I have 2014 LC Adventure with original fitment gps mount. Did software upgrade on navigator 5. Now remote scroller/wheel will not work and it seems that Navigator is not seeing bike ECU etc at all? Any suggestions on what could be causing the problem?
GSA LC, Ducati Scrambler Desert Sled, Vespa 300 6 Day, KTM 250 TPi, Vespa 946, KTM 1090R
 

Offline Draadwerk

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Re: Navigator 5 "not compatible" error?
« Reply #1 on: October 20, 2014, 08:32:59 pm »
Did you reset the Nav V after the upgrade? If not, that is most likely your problem
 

Offline BryanOC6

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Re: Navigator 5 "not compatible" error?
« Reply #2 on: October 21, 2014, 08:44:28 pm »
Did you reset the Nav V after the upgrade? If not, that is most likely your problem

 :thumleft:
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Offline Striggs

Re: Navigator 5 "not compatible" error?
« Reply #3 on: October 21, 2014, 09:03:09 pm »
Did you reset the Nav V after the upgrade? If not, that is most likely your problem

Reset to?  I did the entire upgrade again, thinking that the upgrade may have been corrupted, re-started the Nav V and it still wouldn't work.  I then performed what I think you are talking about, i.e. reset to factory settings and still no luck?  Maybe my procedure is incorrect? 
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Offline Draadwerk

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Re: Navigator 5 "not compatible" error?
« Reply #4 on: October 21, 2014, 09:39:13 pm »
Hold down your thumb on the lower right in the corner of the screen, then switch on the unit. Keep your thumb on the screen. It will say "system". Keep holding until it switches over to "loading"- then lift your thumb, and the unit will do a hard reset.

Before  you do the above, make sure to hold in the on/off switch until  it asks you if you want to power down the unit. Don't  merely put it into sleep mode.
 

Offline Striggs

Re: Navigator 5 "not compatible" error?
« Reply #5 on: October 21, 2014, 09:50:04 pm »
yep followed that procedure 100%, got the advice from garmin site.  Still no luck.. starting to wonder if my Can-Bus may need reset as well? Problem is that closest dealer is 300km away!!
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Offline Draadwerk

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Re: Navigator 5 "not compatible" error?
« Reply #6 on: October 21, 2014, 09:54:52 pm »
Post your problem on the Zumo forum. Lots of guys in the know there. You want me to post it there for you?
 

Offline Edd

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Re: Navigator 5 "not compatible" error?
« Reply #7 on: October 21, 2014, 09:57:20 pm »
See if you can borrow another Nav V to see if your unit is faulty or your canbus.  :thumleft:
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Offline Striggs

Re: Navigator 5 "not compatible" error?
« Reply #8 on: October 22, 2014, 04:56:44 am »
Post your problem on the Zumo forum. Lots of guys in the know there. You want me to post it there for you?
yes thank you, that would be great..
GSA LC, Ducati Scrambler Desert Sled, Vespa 300 6 Day, KTM 250 TPi, Vespa 946, KTM 1090R
 

Offline Striggs

Re: Navigator 5 "not compatible" error?
« Reply #9 on: October 22, 2014, 04:57:48 am »
See if you can borrow another Nav V to see if your unit is faulty or your canbus.  :thumleft:

excellent idea, just to find another one in East London!! ::)
GSA LC, Ducati Scrambler Desert Sled, Vespa 300 6 Day, KTM 250 TPi, Vespa 946, KTM 1090R
 

Offline K-9

Re: Navigator 5 "not compatible" error?
« Reply #10 on: October 23, 2014, 12:58:38 pm »
if you don't come right i will be in Morgan bay Sunday afternoon and on the farm for 4-5 days.  we can swap units and see if it works.
Great family 4x4 accommodation ... see Facebook, Google maps and airbnb.. Mkulu Kei / Wild Wind Ranch

Bikes owned in the past: AC50, AC100, SP370, XT185E, GS550CE, DL650 V-strom, GS650, DR650, GSA1200 2009, GSA1200 2011: GSA1200LC 2014, GS800.

Still own or sponsor today: GSA 1200 LC tft adventure 2018, Honda CTX200 bushlander, Yamaha rhino 660, GS800 2011 (daughter), GSA1200 adventure LC 2016 (son).