I have survived the first week back in the office without shouting at anybody.

I usually get into a shouting match every time I have to deal with a DUMB technician.... or somebody that claims to be a technician, but should be sitting on the corner of the street looking for a job.
But so far I got through a couple of "challenging " situations without loosing it.
I think I need another trip soon... just to keep my record of this week clear.
