Author Topic: This is SERVICE!! (Read 1371 times)

>Herman< · « **on:** February 02, 2006, 08:51:58 pm »

As you all know, my GS had to undergo some minor repairs after my spill at Koos se Klim. My insurance approved the claim, and I decided to take my GS to Touratech. I took the bike there last week Wednesday for them to start work. Stephen asked when I want the bike back, and I said latest next week Friday (which is tomorrow/today).

The cylinder head cover was the part that had to be fixed, as all the other components were replaced by new ones.

I phoned them last week Friday to get a progress report. I spoke to John, and he informed me that my bike is still as I left it. The Reason?[/i] They await other cylinder head protectors that they have sent to their supplier, they will get that back on Monday and first want to check the quality of workmanship. I said thanks, and I will call back later.

I called them on Tuesday, spoke to Johan, he informed me that the crash bars are fitted, the bash plate & cylinder head protectors (except the left side). They await the arrival of my cylinder head cover. Today I decided to pay them a surprise visit, called them at 17:00 and asked until when they will be at the office. ?About what time Herman?? ?Roundabout 17:30? ?Fine, we?ll wait for you?.

Upon arrival, Stephen & Johan escorted me to my bike?and she was finished, klaar!!!! They just need to fit the new Touratech hand guards and then I can take her?the hand guards are in storeroom, and will be fitted tomorrow. I can collect my bike by 09:00!!!!!

This is service, and I will go back there again, and again?and again!!!!

Thank you Stephen, Liz, Johan & John for great service, keeping me up to date, and for delivering on your deadline. You are

's

mango · « **Reply #1 on:** February 02, 2006, 09:00:22 pm »

Certainly sounds like good service to me...It's always a
pleasure to do business with people like that.

Cool to hear that you will have your bike for the
weekend :blah5: :blah5: This is your smilie isn't it?

macduff · « **Reply #2 on:** February 02, 2006, 09:04:29 pm »

u lucky man

but.... i also went to check on progress with mine....
no firm garantuee

which then tells me........ monday?

wino · « **Reply #3 on:** February 03, 2006, 07:43:43 am »

so blah, can we expect to see you sunday scaling your nemesis?

toucan · « **Reply #4 on:** February 03, 2006, 08:04:18 am »

and my bike is still in the shop.

disgust disgust disgust
:banghead: :banghead: :banghead: :banghead:

JourneyMan · « **Reply #5 on:** February 03, 2006, 08:16:16 am »

Good stuff! Always nice to hear the good one amongst all the bad experiences!

Remember to post pics after you collected today!

LiveInTheOutdoors · « **Reply #6 on:** February 03, 2006, 08:19:25 am »

Quote from: "michnus"

Geeeeez throw a dog a bone here...........

Come bitch.... come pootchie bitch

LiveInTheOutdoors · « **Reply #7 on:** February 03, 2006, 08:21:17 am »

Quote from: "LiveInTheOutdoors"

Quote from: "michnus"
Geeeeez throw a dog a bone here...........

Come bitch.... come pootchie bitch

and ps: i love your sarcasm. you crack me up. you type like you speak.

which is slow

:toothy7:

shark_za · « **Reply #8 on:** February 03, 2006, 10:56:25 am »

Got the bike!??
Show us da pics!

LiveInTheOutdoors · « **Reply #9 on:** February 03, 2006, 11:40:41 am »

Quote from: "bla-bla black sheep"

Quote from: "shark_za"
Got the bike!??
No
Quote from: "shark_za"
Show us da pics!
:blah5: :blah5:

lamebutt

LiveInTheOutdoors · « **Reply #10 on:** February 03, 2006, 11:49:24 am »

Quote from: "bla-bla black sheep"

Quote from: "LiveInTheOutdoors"
lamebutt

Refering to yourself? Is the KatieM seat killing your bum? Shame d00d, be careful of becoming impotent

No skaapsteker, I am talking about no pics on your bike. Stay fokisd!

LiveInTheOutdoors · « **Reply #11 on:** February 03, 2006, 12:07:02 pm »

Quote from: "bla-bla black sheep"

Quote from: "LiveInTheOutdoors"
skaapsteker

Tsk-tsk-tsk...name calling will get you nowhere.

:roll: this thread is going nowhere. Show us piccies of the baaik already. Whats the stalling?