I have to say that I am embarrased. Embarrassed that dealers in the land we love so much do such substandard work. There is another issue that wasn't resolved by the main workshop mechanic, even being asked specifically by the customer, and given the symptoms to look out for - I suspect more will come out in one of the next episodes.
The discussion shouldn't be about the state of the bike that she used, but rather about the appalling service and blatant "we don't really give a shit attitude" shown by the dealership.
In my opinion, it is sheer laziness and lack of pride in your work if you are too kak sleg to make sure the work you performed is correct by testing the vehicle after.
Any business that delivers this kind of service absolutely deserves to shut down. They are not interested in customer service, don't take pride in their offering or themselves as people and are only in the game to make as much money by doing as little as possible.
I am staggered to see how little disdain there is to find when a customer gets this kind of service, and it is discussed in a public forum. This just tells me most South African's standards are slipping. Who will hold the companies, the government accountable if the people are not willing to speak up/refuse to accept shitty service.
I see guys commenting on the lady's voice, rather than discussing the issue at hand. The same way we constantly punt our beloved country as the land of milk and honey. It simply looks like a lot of head in the sand behaviour if you ask me.
How do we think the world perceives the general ability of South Africans when they see a video like this?
Again, I am embarrassed that this Canadian traveller received this service from my countrymen, and I cannot blame her for telling the world that our motorcycle workshops are a joke.
Bloody shame on you Yamaha dealership in Cape Town!
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