It is important to note that this is not an issue for Metzeler (tyre company).
They were not the ones offering the insurance.
This is not a CPA problem. It is an insurance problem.
This problem is with Bike Tyre Warehouse and BAT insurance product.
They are not treating the customer fair and reasonable. The FSB and the Ombudsman is very strict on this.
They must decide whether they want to go down this road......
They can use this story as a good advertisement with free/positive exposure.......................or they can decide to
take the bad publicity and get the free/bad exposure regarding their service and product.

Is the negative publicity worth the R1500 of the tyre?