Author Topic: TYRE WAREHOUSE IN MIDRAND - MY OPINION - RESOLVED XXXXX (Read 10658 times)

Ouman · « **Reply #60 on:** April 11, 2018, 07:15:23 am »

Particularly you Sheepman! You don't seem to grasp the concept.

edgy · « **Reply #61 on:** April 11, 2018, 07:16:05 am »

There you go Dom

armpump · « **Reply #62 on:** April 11, 2018, 07:29:28 am »

Anybody find out yet what the "insurance" actually covers ?

armpump · « **Reply #63 on:** April 11, 2018, 07:35:39 am »

"1 Year Free cover for road hazard damage including cuts, bursts, side wall damage etc. Mousses, Tubes etc are excluded"

"Batt-T Sure, to protect your rubber against damage caused on urban roads (think potholes and road works), adventure trails and even endurance-pro type terrain. Batt-T Sure is available on tyres fitted to motorbikes, quad bikes, ATV or side x sides, up to the maximum cover limits selected.
Protection is provided for accidental damage caused by harsh braking, cuts, bursts and road inequalities. Bubbles on tyres, which result from pot holes, are also included, however race tyres and racing tyre cover are excluded."

THROTTLE JOCKEY · « **Reply #64 on:** April 11, 2018, 07:43:45 am »

3 sides to every story.

Gérrard · « **Reply #65 on:** April 11, 2018, 09:11:48 am »

Quote from: Ouman on April 11, 2018, 07:12:15 am

I am the customer in this scenario. I appreciate all the input. But F@CK Boet! When I decide to drive 800km to sort this thing (400km one way) then you must know this has become a matter of principle to me! The cost not even considered.

I think us South African consumers are so used being taken and used to bad service from all walks of life and the suppliers out there know nobody really ever complains! Likes being ripped without a word! On this issue I've just decided - fuckem all! And if you're consumer? I do this for you too! You can thank me later!

Japie, jy is reg wat betref ons houding as verbruikers. Maak seker jy poep nie teen donderweer nie. Al wat saak maak is wat sê die kontrak beteken 'irreparable'

Sheepman · « **Reply #66 on:** April 11, 2018, 09:19:34 am »

Quote from: edgy on April 11, 2018, 07:16:05 am

There you go Dom

Eina

Thats very bad

Sheepman · « **Reply #67 on:** April 11, 2018, 09:21:57 am »

Quote from: Ouman on April 11, 2018, 07:15:23 am

Particularly you Sheepman! You don't seem to grasp the concept.

Ouman, its very simple - you have a problem, you got some advice......now its up to yo to action it

m0lt3n · « **Reply #68 on:** April 11, 2018, 10:15:58 am »

Ek sou darm self nie versekering op my bike se tyres vat nie, maar as hulle dit wil verniet gaan staan en weg gee moet hulle nou maar die prys betaal. Hou ons op hoogte

Gérrard · « **Reply #69 on:** April 11, 2018, 11:44:37 am »

Quote from: Ouman on April 10, 2018, 12:44:18 pm

Today i get the response below:

Japie

The Insurance accessor had a look at the 170/60-16 Metzeler Karoo 3 Tyre..
He said that he cannot Cover as the Tyre was fitted with Puncture Plugs.
Insurance Cover does not cover for repairs done to the Tyre.

Sorry……

Thank you & kind regards

Liz de Kock
General Manager
Administration

Found some info on this insurance. Japie their excuse is bullshit. They can't expext you to sit in the middle of nowhere and not attempt a repair. This they should have forseen could happen and work into their risk assessment.

If they can't now repair it they must compensate you. Note its not a tyre replacement. They pay you out for the unused tyre tread. You buy a new tyre and they credit you the unused part.

Brucet · « **Reply #70 on:** April 11, 2018, 11:50:03 am »

I have not read through this entire post but thank you for the warning. I along with a mate were about to fit Karoo 3's to our bike's (2x GSA's) with them after seeing the special on Facebook. Wont be doing that now.

BiG DoM · « **Reply #71 on:** April 11, 2018, 11:52:29 am »

Quote from: Brucet on April 11, 2018, 11:50:03 am

I have not read through this entire post but thank you for the warning. I along with a mate were about to fit Karoo 3's to our bike's (2x GSA's) with them after seeing the special on Facebook. Wont be doing that now.

and there goes the business ...

Gérrard · « **Reply #72 on:** April 11, 2018, 11:55:57 am »

Quote from: BiG DoM on April 11, 2018, 11:52:29 am

Quote from: Brucet on April 11, 2018, 11:50:03 am
I have not read through this entire post but thank you for the warning. I along with a mate were about to fit Karoo 3's to our bike's (2x GSA's) with them after seeing the special on Facebook. Wont be doing that now.

and there goes the business ...

Yip, they did not think this through well. Doubt Japie could have used more than 30% of the tyres tread. That is what they would have had to pay him out. R600.00 ?

Bad business.

CORRECTION - They pay out the unused tread.

armpump · « **Reply #73 on:** April 11, 2018, 12:00:45 pm »

Anybody contact them and advise them of this thread ?

TheBear · « **Reply #74 on:** April 11, 2018, 12:03:11 pm »

................

armpump · « **Reply #75 on:** April 11, 2018, 12:10:19 pm »

Posted a link on their book face.

J-dog · « **Reply #76 on:** April 11, 2018, 12:12:41 pm »

oh dear. Internet lynch mob.

But ya, the dealer should replace the tyre and claim from the insurer. Unless the insurer is themselves?

Oros · « **Reply #77 on:** April 11, 2018, 12:13:22 pm »

Quote from: armpump on April 11, 2018, 12:10:19 pm

Posted a link on their ~~book~~ egg on face. FIXED

roxenz · « **Reply #78 on:** April 11, 2018, 12:14:04 pm »

Quote from: edgy on April 11, 2018, 07:16:05 am

There you go Dom

Now, THAT was a BRAAI!

TheBear · « **Reply #79 on:** April 11, 2018, 12:48:36 pm »

Always interesting to see the reaction to these complaints.

Bike Tyre Warehouse: Growing toward a lynch mob.
KTM Cape Town: Excuses for vendor galore.

Scratching my head here ....