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Offline Dwerg

Yamaha Dealer Experience
« on: January 02, 2019, 10:04:46 am »
How do you guys find the dealership experience especially servicing? I service my commuter at least 3 times a year so it's a major consideration when buying. I was at Linex this week and I was already impressed by the sales staff. I've been considering a certain Yamaha commuter for a while now but got spoilt with BMW and loan bike and I'm hesitant to change. Creature of habit and all. I don't even like going to a new pub let alone buying a new bike brand
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Offline 2StrokeDan

Re: Yamaha Dealer Experience
« Reply #1 on: January 02, 2019, 04:46:42 pm »
Brand-wise you have not done badly over the last few years, with GS, 690, Yamaha BWS, etc. :pot:

Cannot say about dealers, especially your side of the country.

Can say a lot for the YAMAHA brand though.
 

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Re: Yamaha Dealer Experience
« Reply #2 on: January 02, 2019, 05:01:51 pm »
Down here in Slaapstad methinks Yamaha is one of the best dealers.

Doubt you can go wrong with them.

Offline 2StrokeDan

Re: Yamaha Dealer Experience
« Reply #3 on: January 02, 2019, 05:04:24 pm »
Down here in Slaapstad methinks Yamaha is one of the best dealers.

Doubt you can go wrong with them.

What I can say, and it won't help Dwerg, is that Yamaha has in Jan Ryan in Somerset west one of the best part guys I have ever come across.
 

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Re: Yamaha Dealer Experience
« Reply #4 on: January 02, 2019, 05:41:41 pm »
Down here in Slaapstad methinks Yamaha is one of the best dealers.

Doubt you can go wrong with them.

What I can say, and it won't help Dwerg, is that Yamaha has in Jan Ryan in Somerset west one of the best part guys I have ever come across.

I really don't know why Cape Town can't get decent dealer support. BMW and Yamaha are probably the best of the bunch and Honda tries but I had a Honda and the service was still pretty kak. Do we even have a Suzuki dealership? Suzuki South still a thing? I tried buying a GSXR from them years ago but they weren't interested in selling bikes.

Never heard bad things from Kawasaki but the same can't be said of KTM...

The Thruxton has been put on hold till Triumph opens their BMW killing "lifestyle centre" in Cape Town but never understood why dealers, in general, are so kak down here.

Offline roxenz

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Re: Yamaha Dealer Experience
« Reply #5 on: January 02, 2019, 05:57:07 pm »
Dwerg, I've had a Yamaha for 7 years now. Used both Shimwells and Linex for services. My experience has been better with Linex, in fact pretty good. Shimwells made some schoolboy errors...
 

Offline TheBear

Re: Yamaha Dealer Experience
« Reply #6 on: January 02, 2019, 08:22:44 pm »
How do you guys find the dealership experience especially servicing? I service my commuter at least 3 times a year so it's a major consideration when buying. I was at Linex this week and I was already impressed by the sales staff. I've been considering a certain Yamaha commuter for a while now but got spoilt with BMW and loan bike and I'm hesitant to change. Creature of habit and all. I don't even like going to a new pub let alone buying a new bike brand

I haven't had a Yamaha fro some years and the last was a Raptor quad.  I found Linex to be the best of the ones I tried in Gauteng and on par with BMW dealerships.  A work colleague with a S10 also sing their praises.  Only issue I can see is, no loan bikes.  That is a huge pain in the posterior.
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Offline darthvader

Re: Yamaha Dealer Experience
« Reply #7 on: January 02, 2019, 08:28:12 pm »
I like KTM more and more these days - I have received good service from them.
 

Offline 2StrokeDan

Re: Yamaha Dealer Experience
« Reply #8 on: January 03, 2019, 08:22:08 am »
I like KTM more and more these days - I have received good service from them.

This is a YAMAHA thread............Go away! :pot: :pot: :pot:
 

Offline Dwerg

Re: Yamaha Dealer Experience
« Reply #9 on: January 03, 2019, 09:48:29 am »
Thanks for the replies.

Of course another consideration is that most brands now have 15k plus service intervals and Yammies are still on 10. That's 2 services vs 3 per year.

But still, out of all the sports tourers, the Yamaha's are the ones that I keep coming back to.

Dwerg, I've had a Yamaha for 7 years now. Used both Shimwells and Linex for services. My experience has been better with Linex, in fact pretty good. Shimwells made some schoolboy errors...

Thanks pretty much confirms what I thought :thumleft:
« Last Edit: January 03, 2019, 09:48:59 am by Dwerg »
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Re: Yamaha Dealer Experience
« Reply #10 on: January 03, 2019, 09:55:00 am »
Dwerg, I've had a Yamaha for 7 years now. Used both Shimwells and Linex for services. My experience has been better with Linex, in fact pretty good. Shimwells made some schoolboy errors...

Interesting! I deal with Shimwells in Boksburg quite regularly and have always had brilliant serrvices from them - they even went and fetched me an urgent part from Springs some time back when I couldnt get there. If i didnt live close to them, i would probably use Linex - they have given good service too - I bought a Macna jacket from them some years ago and a zip failed on a pocket - they repaired the zip (replaced) at no charge....
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Offline Dwerg

Re: Yamaha Dealer Experience
« Reply #11 on: January 03, 2019, 09:59:29 am »
I like KTM more and more these days - I have received good service from them.

Can't complain (too much) and there will probably always be a KTM in my garage. But as a high mileage commuter, they've never featured on my short list.
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Re: Yamaha Dealer Experience
« Reply #12 on: January 03, 2019, 10:16:49 am »
Down here in Slaapstad methinks Yamaha is one of the best dealers.

Doubt you can go wrong with them.

What I can say, and it won't help Dwerg, is that Yamaha has in Jan Ryan in Somerset west one of the best part guys I have ever come across.
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Offline roxenz

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Re: Yamaha Dealer Experience
« Reply #13 on: January 03, 2019, 10:21:32 am »
Dwerg, I've had a Yamaha for 7 years now. Used both Shimwells and Linex for services. My experience has been better with Linex, in fact pretty good. Shimwells made some schoolboy errors...

Interesting! I deal with Shimwells in Boksburg quite regularly and have always had brilliant serrvices from them - they even went and fetched me an urgent part from Springs some time back when I couldnt get there. If i didnt live close to them, i would probably use Linex - they have given good service too - I bought a Macna jacket from them some years ago and a zip failed on a pocket - they repaired the zip (replaced) at no charge....

CT, that's just the thing with getting feedback from individuals: one person's experience is unlikely to give a true reflection of the total service provided by a company. Jules also had only good things to say about Shimwells. For me, fitting a front wheel the wrong way round (which is difficult on a 660Z, due to it being asymmetric) kinda made it difficult for me to trust them again.  I wouldn't be surprised if some individuals may have had issues with Linex. One shouldn't read too much into it - both have generally good reputations from what I can figure out.

And, just a bit off-topic, it was a Yamaha meccie who fixed my 1200GS's leaking fork seals, after BMW had installed them wrong way round... Things always happen.
 

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Re: Yamaha Dealer Experience
« Reply #14 on: January 03, 2019, 12:04:31 pm »
All I know is you can still buy Yamaha parts for 1984 bikes of the shelf and if no stock 2 days from Pinetown. My Suzuki days they never had anything in stock.
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Re: Yamaha Dealer Experience
« Reply #15 on: January 03, 2019, 05:23:48 pm »
Moeilike vraag, mense se standaarde en verwysing raamwerk verskil so breed soos die heelal. Ek hoop jy kry diens wat jou bly maak.
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Offline Dwerg

Re: Yamaha Dealer Experience
« Reply #16 on: January 03, 2019, 06:29:21 pm »
Moeilike vraag, mense se standaarde en verwysing raamwerk verskil so breed soos die heelal. Ek hoop jy kry diens wat jou bly maak.
Dwerg watter model boney  oorweeg jy hmmm?

Ja standaarde verskil en soos roxenz ook ges het dis maar persoonlik.

Ek kyk al lank na n Tracer beide die 900 en 700. Die 7 pas my soos n handskoen veral met die lekker lae sitplek vir elke dag. Op die einde van die dag gaan ek seker steeds n KTM koop
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Offline ClimbingTurtle

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Re: Yamaha Dealer Experience
« Reply #17 on: January 04, 2019, 02:39:17 pm »
Dwerg, I've had a Yamaha for 7 years now. Used both Shimwells and Linex for services. My experience has been better with Linex, in fact pretty good. Shimwells made some schoolboy errors...

Interesting! I deal with Shimwells in Boksburg quite regularly and have always had brilliant serrvices from them - they even went and fetched me an urgent part from Springs some time back when I couldnt get there. If i didnt live close to them, i would probably use Linex - they have given good service too - I bought a Macna jacket from them some years ago and a zip failed on a pocket - they repaired the zip (replaced) at no charge....

CT, that's just the thing with getting feedback from individuals: one person's experience is unlikely to give a true reflection of the total service provided by a company. Jules also had only good things to say about Shimwells. For me, fitting a front wheel the wrong way round (which is difficult on a 660Z, due to it being asymmetric) kinda made it difficult for me to trust them again.  I wouldn't be surprised if some individuals may have had issues with Linex. One shouldn't read too much into it - both have generally good reputations from what I can figure out.

And, just a bit off-topic, it was a Yamaha meccie who fixed my 1200GS's leaking fork seals, after BMW had installed them wrong way round... Things always happen.

Exactly - And Shiwells is way off-line for the OP's options - Linex is a better bet anyway....
And BMW service centres are the same - I had horrific service at the shop in Rosebank, and find Auto Alpina brilliant!
Lines does have a better range of accessories and clothing than Shimwells too.....
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Re: Yamaha Dealer Experience
« Reply #18 on: January 05, 2019, 01:47:52 pm »
Sorry to say that Droomers in Bellville has never impressed me. Stopped there a few times and they hardly lift their heads to greet. If you can not even greet a potential customer then WTF are you doing in sales ?
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Offline Gideonds

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Re: Yamaha Dealer Experience
« Reply #19 on: January 12, 2019, 11:59:11 pm »
Droomers Bellville service suck.  Salesmen not very helpfull. Had a very bad experience with them. I now order my Yamaha parts elsewhere.
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