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Author Topic: How to get your old Adventure Bikes repaired FOR FREE in South Africa  (Read 8202 times)

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Online Snafu

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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #120 on: April 04, 2019, 09:36:40 am »
I rent a bike, I also need to pay for the bike's service?
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Offline Campbell McCurrach

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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #121 on: April 04, 2019, 09:47:27 am »
Its not really clear whether you charged the oil/filters/plugs/brakefluid and tyres to the clients or not, as that would normally be part of the rental expenses.  As for the cost of the damage repair: that looks perfectly in line with what it costs.
I believe the ex-client posted the final account in the very beginning, nevertheless, see below which was issued to them once all costs had been determined by means of quotes. There are no service items included.

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Offline Campbell McCurrach

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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #122 on: April 04, 2019, 09:49:36 am »
Apologies for the wait gentlemen. It takes time to repair bikes when you are waiting for certain spares and the bikes are being slotted in and out by your mechanic in between other jobs. Final invoicing received today so I can now share all three bikes invoices along with a bank payment history. All of which can be verified with the workshop directly by dear Bertrand should he wish to vet the same for himself or his compatriots.

It also needs to be understood that these clients were presented with reasonable proof of cost by way of credible quotes as one does not get invoiced until the work is complete and if we'd waited till settlement of the  workshop account in order to detail the clients final account well, we'd surely have been accused of running a scam in any event. Truth is the invoiced costs landed up being more than what we claimed and that is to the Frenchman's benefit and our detriment. Se la vie is the correct term right?

I have noted certain comments relating to line item costs from members pertaining to painting and powder coating and repairing in general etc. Let me say this, we're not KLR owners farkling here in our own garage on a Sunday afternoon, the work is outsourced to professionals so mind your frame of reference as possibly not being trade related on a materials, time, labour and transport cost basis. We also don't use back yard vendors because you land up with back yard look bikes.

Most other businesses would summarily have retained the security deposit without any justification offered. You'll enjoy the same from Avis et al.

I'm not going to harp on about three bikes being out of service for 3months and the impact on us as a business. That's just part of game but it's worth thinking about the French connections overall impact on us for sake of some perspective.

The bikes left our premises in immaculate condition as would be attested to by anyone who knows our bikes. We have now finally returned them to near same condition and not dolled them up from banged up bikes as the title of this thread elludes to.

Bertrand, whilst making unqualified accusations about scamming and con jobs on a public forum which is closely linked to the industry we serve and work in you have effectively committed defamation of character and it remains to be seen what impact it has on our business. This is grounds for litigation in itself and with far more substantiating evidence vis-avis cause of action in ABS's favour than your own so you'd do well to think that over before you proceed with any further bitching on this forum.

Kindly note all that follows which includes:

1) invoices
2) proof of payment
3) a few sample images of damages
4) the terms of agreement relating to the hire of the bikes

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This final account has to be read in conjunction with quotes received and then cross referenced to invoice line item values.

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Offline Africanus

Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #123 on: April 04, 2019, 11:10:24 am »
Send us pics of the repaired bikes.

Thanks.
 

Offline Campbell McCurrach

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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #124 on: April 04, 2019, 11:37:40 am »
Send us pics of the repaired bikes.

Thanks.
Can't say I'm feeling very enthusiastic about entertaining the popcorn and peanut gallery further but once they're back from the signage guy with their new decals fitted I'll post a pic or two.

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Offline TeeJay

Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #125 on: April 04, 2019, 11:54:09 am »
The contract says ...in and around Kwazulu Natal....didn't they go to Lesotho?

Just asking out of curiosity - no harm intended.
Ja/Nee
 
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Offline TheBear

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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #126 on: April 04, 2019, 01:37:48 pm »
The contract says ...in and around Kwazulu Natal....didn't they go to Lesotho?

Just asking out of curiosity - no harm intended.

Lesotho probably fals in the "around KZN" definition.

It seems that the rental guys had their i's dotted and t's crossed.
#33 #BRADICAL!
 
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Offline Fudmucker

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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #127 on: April 04, 2019, 01:55:50 pm »
Just some guys who thought they would get away with breaking someone else's stuff and not having to pay.
They didn't get away with it - so now they think they will get even by trashing the reputation of the rental guy?
Meanness earns you crabs in your nether regions on your next bike trip!  :P

Personally, I would not object to the cosmetic shortcoming of scratched Barkbusters on a rental bike (fair wear and tear?)
I also spray my engine protection bars with rattle can paint to repair dings and scrapes without having to strip and powdercoat.
Does that make me a cheapskate?
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I am far too short to be taken too seriously.

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Offline manxkipper

Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #128 on: April 04, 2019, 02:01:30 pm »
Send us pics of the repaired bikes.

Thanks.
Can't say I'm feeling very enthusiastic about entertaining the popcorn and peanut gallery further but once they're back from the signage guy with their new decals fitted I'll post a pic or two.

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Media trials by the armchair brigade should be politely ignored. I am frankly quite surprised at the level of disclosure by Campbell regarding this matter. Transparency is a trait not shared by many business owners so well done sir!
 
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Offline Africanus

Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #129 on: April 04, 2019, 02:02:34 pm »
Send us pics of the repaired bikes.

Thanks.
Can't say I'm feeling very enthusiastic about entertaining the popcorn and peanut gallery further but once they're back from the signage guy with their new decals fitted I'll post a pic or two.

Sent from my SM-N960F using Tapatalk

Ja, well ok then.

You were very enthusiastic to post pics of the extensive damage with quotes/invoices and even the contract.

It will be nice to see the repaired bonies.


 




 

Offline TheBear

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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #130 on: April 04, 2019, 02:02:46 pm »
Just some guys who thought they would get away with breaking someone else's stuff and not having to pay.
They didn't get away with it - so now they think they will get even by trashing the reputation of the rental guy?
Meanness earns you crabs in your nether regions on your next bike trip!  :P

Personally, I would not object to the cosmetic shortcoming of scratched Barkbusters on a rental bike (fair wear and tear?)
I also spray my engine protection bars with rattle can paint to repair dings and scrapes without having to strip and powdercoat.
Does that make me a cheapskate?

It does indeed make us cheapskates.   :thumleft:

Send us pics of the repaired bikes.

Thanks.
Can't say I'm feeling very enthusiastic about entertaining the popcorn and peanut gallery further but once they're back from the signage guy with their new decals fitted I'll post a pic or two.

Sent from my SM-N960F using Tapatalk

Would these be the guys who said that you acted fairly, or the others, or all?   :lol8:
« Last Edit: April 04, 2019, 02:04:08 pm by TheBear »
#33 #BRADICAL!
 
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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #131 on: April 04, 2019, 02:07:22 pm »
Ek rus my tas your honour... :thumleft: ša sent mauvais, ša a l'air louche. :biggrin:
 

Offline CUZZY

Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #132 on: April 04, 2019, 06:56:07 pm »
I have been following this thread since its inception and have remained silent. No more. I know both Campbell and his dad Steve ( for 30 years) personally. They are both highly talented and dedicated guys who love what they do. Long term nobody succeeds in business by ripping people off. These arsewipe tourists have decided to tata ma chance and slander (read the title of the thread)  this reputable company. Campbell has unnecessarily gone out of his way to substantiate their incurred costs and yet there are still some of you who ask for more. Crawl back into your holes and get a fucking life other than your computer keyboard.
 
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Offline Manic

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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #133 on: April 04, 2019, 07:11:06 pm »
Frenchies moet leer bike ry. As hulle n KLR so baie gedrop het, dink net hoe sou n GS gelyk het.

Fok hulle, Amen. Koebaai. Doose.

Next time eers na Jan Staal toe, en daarna kry elkeen n dikwiel 18 spoed bergfiets.
 
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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #134 on: April 05, 2019, 08:28:19 am »
I have been following this thread since its inception and have remained silent. No more. I know both Campbell and his dad Steve ( for 30 years) personally. They are both highly talented and dedicated guys who love what they do. Long term nobody succeeds in business by ripping people off. These arsewipe tourists have decided to tata ma chance and slander (read the title of the thread)  this reputable company. Campbell has unnecessarily gone out of his way to substantiate their incurred costs and yet there are still some of you who ask for more. Crawl back into your holes and get a fucking life other than your computer keyboard.

Bietjie hard... :patch:
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Offline Campbell McCurrach

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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #135 on: April 05, 2019, 08:39:05 am »
Thanks bud. Appreciate it.
 

Offline Campbell McCurrach

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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #136 on: April 05, 2019, 08:41:27 am »
Thanks bud. Appreciate it.
 

Offline TheBear

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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #137 on: April 05, 2019, 08:51:21 am »
I have been following this thread since its inception and have remained silent. No more. I know both Campbell and his dad Steve ( for 30 years) personally. They are both highly talented and dedicated guys who love what they do. Long term nobody succeeds in business by ripping people off. These arsewipe tourists have decided to tata ma chance and slander (read the title of the thread)  this reputable company. Campbell has unnecessarily gone out of his way to substantiate their incurred costs and yet there are still some of you who ask for more. Crawl back into your holes and get a fucking life other than your computer keyboard.

A bit harsh, no?  Sjoe!
#33 #BRADICAL!
 

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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #138 on: April 05, 2019, 09:27:54 am »
My view on things,

If you have an adventure bike rental company, get insurance and get the client to pay the access. Premiums must be included in rental price.

Make sure the deposit will cover the insurance access.

Use a repaired in your area and not one 700 km away (If I understand correctly the business is in Durban and some the the quotes is from Randburg? )

Have "old" and "new" bikes available for rental, The customer can decide on the risk he wants to take.

If you are the client, make sure you read and understand the conditions.

Hope for the best but prepare for the worst.

Enjoy the adventure, you cannot put a price on fun

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Offline Vis Arend

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Re: How to get your old Adventure Bikes repaired FOR FREE in South Africa
« Reply #139 on: April 05, 2019, 10:31:02 am »
My view on things,

If you have an adventure bike rental company, get insurance and get the client to pay the access. Premiums must be included in rental price.

Make sure the deposit will cover the insurance access.

Use a repaired in your area and not one 700 km away (If I understand correctly the business is in Durban and some the the quotes is from Randburg? )

Have "old" and "new" bikes available for rental, The customer can decide on the risk he wants to take.

If you are the client, make sure you read and understand the conditions.

Hope for the best but prepare for the worst.

Enjoy the adventure, you cannot put a price on fun

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