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Offline Skimnerf

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Insurance Question
« on: January 09, 2020, 07:26:15 pm »
Hi Guys

I was in a crash last year and finally the insurance has gotten to a point. They are going to fix the bike but all the parts being used are second hand parts. Having never heard of this practice I has quite shocked but it turns out it's legal in S. A. My question is how safe it this? After all they are basically getting the parts off other crashed bikes at the Scrapyard. In my case its all the front suspension parts and I am really not comfortable with them doing this. Is there anything I can do about this?
 

Offline Jughead

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Re: Insurance Question
« Reply #1 on: January 09, 2020, 07:34:07 pm »
Let me guess - Santam?

I came here to drink milk and kick arse!  And i've just finished my milk.
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Offline Skimnerf

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Re: Insurance Question
« Reply #2 on: January 09, 2020, 07:39:29 pm »
Quicksure / Old Mutual Insure. But it seems to be a common practice
 

Offline SwartBlackie

Re: Insurance Question
« Reply #3 on: January 09, 2020, 07:51:30 pm »
Can you not rather ask for the payout and get it then sorted yourself?

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Offline Operator

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Re: Insurance Question
« Reply #4 on: January 09, 2020, 08:01:00 pm »
What year model is the bike?

They don't usually do it, but before I answer give me year model and bike description....
 

Offline Vis Arend

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Re: Insurance Question
« Reply #5 on: January 09, 2020, 08:03:53 pm »
Ek stuur hulle in hulle moer in.   :eek7:   :biggrin:
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Offline Fudmucker

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Re: Insurance Question
« Reply #6 on: January 09, 2020, 08:17:56 pm »
From what I know, it is quite common in the panel-beating industry to use used parts whereas the quote was for new.
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Offline Skimnerf

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Re: Insurance Question
« Reply #7 on: January 09, 2020, 08:45:00 pm »
It's a 2017 BMW R1200GS. They quoted second hand parts on the quote. They are clearly marked as second hand. From the googleing I did a lot of the companies said they do use second hand parts but not if its something to do with safety and there is where my problem lies as they are using all second hand parts including the forks and suspension and disks the wheel ect
 

Offline Manic

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Re: Insurance Question
« Reply #8 on: January 09, 2020, 09:01:47 pm »
It's a 2017 BMW R1200GS. They quoted second hand parts on the quote. They are clearly marked as second hand. From the googleing I did a lot of the companies said they do use second hand parts but not if its something to do with safety and there is where my problem lies as they are using all second hand parts including the forks and suspension and disks the wheel ect

If they qoute on new parts, bike will be a write off.

But I agree, I wont accept second hand parts on a 2017 model, then they can write it off rather and I will walk away.
 

Offline GravelFox

Re: Insurance Question
« Reply #9 on: January 09, 2020, 09:33:14 pm »
Interesting to know who did the quote. BMW?



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Offline The TRANSPORTER

Re: Insurance Question
« Reply #10 on: January 09, 2020, 09:39:18 pm »
If the bike is still under warrantee theyre not allowed to use second hand spares as it might void your manufacturers warrantee according to what i know..
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Offline Skimnerf

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Re: Insurance Question
« Reply #11 on: January 09, 2020, 09:48:55 pm »
It's not under warranty anymore. The quote was done by ACME
 

Offline Manic

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Re: Insurance Question
« Reply #12 on: January 09, 2020, 10:09:56 pm »
It's not under warranty anymore. The quote was done by ACME

Who de F takes a bike to Acme for a Insurance claim??

They deal in 2nd hand parts, no wonder that is what they want to fit.

Take the bike away there to a Bmw Dealer.
 

Offline GravelFox

Re: Insurance Question
« Reply #13 on: January 09, 2020, 10:14:40 pm »
It's not under warranty anymore. The quote was done by ACME

Who de F takes a bike to Acme for a Insurance claim??

They deal in 2nd hand parts, no wonder that is what they want to fit.

Take the bike away there to a Bmw Dealer.
I agree. Would only use 2nd hand body parts. Things you can agree with BMW if you would not like to get it written off.


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Offline Skimnerf

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Re: Insurance Question
« Reply #14 on: January 10, 2020, 07:57:40 am »
Well I did not take the bike to ACME its those idiots from Dearham Financial Services. Busy lodging a complaint against them now.
 

Offline Wild Hearted Son

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Re: Insurance Question
« Reply #15 on: January 10, 2020, 08:01:26 am »
From what I know, it is quite common in the panel-beating industry to use used parts whereas the quote was for new.

Only the crooked ones.
They have to produce invoices for every part fitted before insurance co.  will pay out.

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Offline Skimnerf

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Re: Insurance Question
« Reply #16 on: January 10, 2020, 09:06:32 am »
So after much communication with Dearham it is clear they could not give a shit about their clients.
 

Offline Skimnerf

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Re: Insurance Question
« Reply #17 on: January 10, 2020, 09:10:39 am »
Right so now I will join every SA Facebook biker group too and spread the word about DEARHAM
 

Offline The TRANSPORTER

Re: Insurance Question
« Reply #18 on: January 10, 2020, 09:19:38 am »
Well I did not take the bike to ACME its those idiots from Dearham Financial Services. Busy lodging a complaint against them now.

Thats bad and bad to hear, then rather stay away from them in the future. ::) ::)
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Offline Dwerg

Re: Insurance Question
« Reply #19 on: January 10, 2020, 09:25:21 am »
Right so now I will join every SA Facebook biker group too and spread the word about DEARHAM


Dearham as in RobD on the forum?
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