Anybody here ever had dealings with BikeZone.co.za?

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umshiniwam

Pack Dog
Joined
Dec 9, 2008
Messages
263
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Location
Pretoria, Faerie Glen
Bike
BMW F650GS / Dakar
Hi,

I've had endless troubles dealing with BikeZone.co.za and I was wondering if anyone else has had similar problems. I might even have been scammed by them.

I've been trying to get a set of Barkbusters for my Dakar since early Feb. Initially I emailed Harold at Bikegear and he told me that stock only arrives end of March. I have subsequently purchased a set of crashbars from Bikegear and the service from Harold is nothing short of excellent, so I should have been patient and waited until end of march. But, as my Dakar was undergoing accident repairs at Bavarian Motorcycles, I wanted to get a set of Barkbusters before end of March, so I Googled to see if I could find someone who might have stock and found BikeZone.co.za.

What follows is the saga of dealing with these guys at Bikezone.co.za

Feb 19: Emailed them to find out if they have stock of barkbusters for
        2007 Dakar.
Feb 20: Reply from Jacques with pricing, I reply with confirmation to
        order and check that supplier has stock for Dakar but if he can
        get them I will take  them.
Feb 24: Reply from Jacques with confirmation that he can get the last
        set available. I figure that maybe the distributor (Bikegear)
        keeps some stock reserved for resellers, which seems fair.
        Jacques will order and have it in Pretoria early the following
        week.
Mar 18: After numerous phone calls, Jacques confirms that he has the
        Barkbusters and I eventually receive an invoice which I pay
        immediately and arrange for delivery to Bavarian directly as I
        am due to collect the Dakar on the weekend. Jacques agrees to
        deliver them to Bavarian.
Mar 20: The Barkbusters have still not arrived at Bavarian so I contact
        Jacques and he tells me that are ion their way there via
        courier. I assume that that within Pretoria they should be
        delivered same day. Not the case.
Mar 25: Still no barkbusters at Bavarian. Manage to get hold of Jacques
        from Bikezone and he says that he will call them to find out
        what has happened. I get hold of him again later and he tells
        me he is waiting to hear back from couriers.
Mar 26: Still nothing; phone is off.

Am I over-exaggerating in thinking that I may have been scammed?

has anybody dealt with these guys before? I believe that they have a shop in Rooihuiskraal somewhere.

I am tempted to go and lay a charge of fraud against these clowns.

Cheers

 
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