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Author Topic: Cytech - Reputation?  (Read 1763 times)

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Offline SACK

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Cytech - Reputation?
« on: February 18, 2010, 09:44:47 am »
I am looking into ordering some items from Ray and want to make sure who I'm dealing with. Just want to make sure there aren't any horror stories.

Anyone dealt with him before?
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Offline buzzlightyear

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Re: Cytech - Reputation?
« Reply #1 on: February 18, 2010, 09:49:02 am »
BlueBull2007...
"All that is necessary for the triumph of evil is that good men do nothing." (Edmund Burke)
 

Offline AntonDP

Re: Cytech - Reputation?
« Reply #2 on: February 18, 2010, 09:51:27 am »
Generally expensive, but depends on what you want.
 

Offline Eendstop

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Re: Cytech - Reputation?
« Reply #3 on: February 18, 2010, 09:56:22 am »
Tried to do business with Cytec. :(

Sent an e-mail for spares. Day 3 no response, so I phone. He says, "I'll send you a mail"

Three days later I again  a mail trying to nudge them into responding.

Now 3 weeks later, still being ignored.


My experience; save yourself the trouble and deal with someone who actually respond to customers' requests.
« Last Edit: February 18, 2010, 09:57:26 am by Eendstop »
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Offline Varadero

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Re: Cytech - Reputation?
« Reply #4 on: February 18, 2010, 10:02:16 am »
Ray's a strange fellow, how he treats you kind of depends on which side of the bed he woke up on;  he knows BM's backwards, and has also spent plenty time on the AT's but generally he's going to nail you price wise (and remember he never includes VAT when quoting) ....
 

Online fixit

Re: Cytech - Reputation?
« Reply #5 on: February 18, 2010, 10:03:53 am »
Use the search button. lots of history on this one..
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Offline buzzlightyear

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Re: Cytech - Reputation?
« Reply #6 on: February 18, 2010, 10:08:21 am »
"All that is necessary for the triumph of evil is that good men do nothing." (Edmund Burke)
 

Offline Frog

Re: Cytech - Reputation?
« Reply #7 on: February 18, 2010, 10:08:47 am »
I've always found him to be helpful & friendly BUT take lots of KY-jelly when it is time to pay.
« Last Edit: February 18, 2010, 10:09:23 am by Dale X »
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Offline cone

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Re: Cytech - Reputation?
« Reply #8 on: February 18, 2010, 10:21:59 am »
I found their service to be excellent, if you want parts for old BMW's they have it in stock and  they also seem very knowledgable regarding technical matters. I once paid them twice by accident and the overpayment was promptly returned. People complain about their prices but where in the world do you find cheap BMW parts?
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Offline Frog

Re: Cytech - Reputation?
« Reply #9 on: February 18, 2010, 10:28:59 am »
I can't comment on BMW parts but any accesories, tyres etc do your homework first when it comes to prices
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Offline Fugly

Re: Cytech - Reputation?
« Reply #10 on: February 18, 2010, 10:30:54 am »
BlueBull2007...

Wonder who helped him get his $$$ back >:D
Donít worry about things that arenít, worry about things that are and your decisions are so much easier to make!
 

Offline Battlestar

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Re: Cytech - Reputation?
« Reply #11 on: February 18, 2010, 10:34:14 am »
Ordered a couple things from him in the past until I realised the same stuff(Except Hepco & Becker) was available from local chaps at much cheaper prices.  KY is in order. What kind of stuff you buying??
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Offline Snafu

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Re: Cytech - Reputation?
« Reply #12 on: February 18, 2010, 10:34:35 am »
BlueBull2007...

Wonder who helped him get his $$$ back >:D

Dunno, but i think he got the (sheep)skin pulled over his eyes!
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Offline Battlestar

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Re: Cytech - Reputation?
« Reply #13 on: February 18, 2010, 10:37:22 am »
IMHO opinion if you going to buy panniers,crashbars etc I would highly recomend the SW-Motech stuff. Excellent quality and half the price!
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Offline popipants

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Re: Cytech - Reputation?
« Reply #14 on: February 18, 2010, 10:39:55 am »
Remember, all the price's he quotes EXCLUDES VAT!!!
Stay away from his stickers  :biggrin: :biggrin: :biggrin: :biggrin: :biggrin: :biggrin: :biggrin:

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Offline plonker

Re: Cytech - Reputation?
« Reply #15 on: February 18, 2010, 10:43:44 am »
Ray knows his stuff has plenty experience in Africa trips and what works and what does'nt.Has also got many contacts up North if you heading that way but depending what you need if just parts shop around if also need advice he is good.A bit opinionated as to what he thinks,like for eg he says the only tyre to tackle the road north with is an Anakee but most think the TKC is best.But he has much experience and what is wrong with making margin all you okes who bitch and complain also make margin,I bet you do. :pot:
 

Offline fat b

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Re: Cytech - Reputation?
« Reply #16 on: February 18, 2010, 10:46:52 am »
Way way way to expensive !!!!!

 THE CHALLENGE MAY NOT BE EASY , BUT IT'S NOT IMPOSSIBLE.
SO MANY PLACES, SO LITTLE TIME !

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Offline popipants

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Re: Cytech - Reputation?
« Reply #17 on: February 18, 2010, 10:49:42 am »
Ray knows his stuff has plenty experience in Africa trips and what works and what does'nt.Has also got many contacts up North if you heading that way but depending what you need if just parts shop around if also need advice he is good.A bit opinionated as to what he thinks,like for eg he says the only tyre to tackle the road north with is an Anakee but most think the TKC is best.But he has much experience and what is wrong with making margin all you okes who bitch and complain also make margin,I bet you do. :pot:

It is not about the Margin's
It is things like quoting without VAT (which is illegal). And he does not tell you. Most people do not bother to ask either.
If you get a quote on Pannier frames, he will  quote you on one, not mentioning this. When you get there to pickup your stuff he surprise's  you with a fat bill.

Do a search on the site, he pissed off a couple of dogs quite badly!!!
His so called experience and knowledge only includes things that you need to buy from him.

Sorry,  I would not do business with him...ever again!!!
There are a lot nicer people around that can give you better advice!!



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Offline Battlestar

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Re: Cytech - Reputation?
« Reply #18 on: February 18, 2010, 10:58:57 am »
And better products at way better prices
Pass this way once!
 

Offline Frog

Re: Cytech - Reputation?
« Reply #19 on: February 18, 2010, 11:01:40 am »
Ray knows his stuff has plenty experience in Africa trips and what works and what does'nt.Has also got many contacts up North if you heading that way but depending what you need if just parts shop around if also need advice he is good.A bit opinionated as to what he thinks,like for eg he says the only tyre to tackle the road north with is an Anakee but most think the TKC is best.But he has much experience and what is wrong with making margin all you okes who bitch and complain also make margin,I bet you do. :pot:
Other suppliers are also making a margin but their prices are sometimes more then half of what he is charging. When I was a newbie to Adventure riding I bought a few items & Anakee tyres from him without comparing prices. Only later did I find out that I could have got the same items MUCH cheaper elsewhere. I still get miffed just thinking about it.
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