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Author Topic: No more grey imports - Why it should stay  (Read 1746 times)

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Offline Fudmucker

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Re: No more grey imports - Why it should stay
« Reply #40 on: September 15, 2011, 03:15:16 am »
EVERY manufacturer should stand by their product WORLDWIDE.
If I ride a US or JAPANESE bike bought NEW in EUROPE through Africa, the local agents MUST support it.
Agreed, they won't carry spares on the shelf for that model, but if the MANUFACTURER does business in ZA through a distributor or agent, the MANUFACTURER should be obliged by law to support the product under warranty THROUGH ITS AGENTS - no matter where in the world it was bought new.  If you drove your ML350 up to Stuttgart for a little holiday and took it into the local dealership, would they refuse to service it because it wasn't bought through them? NOT A CHANCE!

Agreed that for LICENCING, the bike must meet local requirements - as they must in USA, EU, OZ, NZ etc. 
If you import a USA model bike with a MPH speedo, it cannot be registered in ZA. until the speedo is replaced / modified to meet km/h requirements. For a long time now, LHD cars and trucks may not be registered in ZA.

Many importers/distributors in ZA decide what products they are going to market in ZA.
If they choose NOT to import a particular model, they are choosing NOT TO DO BUSINESS with somebody who may want a product that is not marketed.  In such case, a CONSUMER should have the right to import the product HIMSELF OR THROUGH A "GREY IMPORTER", FREIGHT AGENT etc. and RETAIN the right AS A CONSUMER to have that product supported under warranty by the MANUFACTURER's representative in the country.

In South Africa certain "Sole Agents" for products think that their agency gives them a right to charge double the price and more for the same product anywhere else. (Look at a cameras, for example!)
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Offline Trumpet

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Re: No more grey imports - Why it should stay
« Reply #41 on: September 15, 2011, 06:50:34 am »
Factory recalls for the grey imports? Do not get done, because the grey importers do not get notified.

Also - there is a difference between grey & parallel - grey = a model not imported by the local agents. Parallel = like Megabike, same model, just sourced elsewhere. Normally sourced from the USA, whereas all our "official" bikes are Euro spec. Import from USA = different spec, different emissions criteria & generally means the bikes have to be modified to get them to the same spec as the Euro versions.

BTW - I'm importing a container of 20 1200GSA's. Selling for R30k less than the BMW dealerships. No warranty (although I'll BS you into the fact that I will give you a 2 year warranty), marginal service backup (none of my mechies are BMW trained or accredited) & I cannot assist with any factory recalls. Any takers?
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Offline the_BOBNOB

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Re: No more grey imports - Why it should stay
« Reply #42 on: September 15, 2011, 07:11:30 am »
i love how everyone rants and rave about the "no backup" and the "no service" from grey dealers

my first bike was a 2nd hand ex-japan bike imported in one of these containers

buying 2nd hand (privately or from grey-dealer) is all the same - you need to be happy with what you pay for what you get

you pick the bike you want after doing all the necessary checks - if you dont like it dont do it

will i do it again - hell yeah  :thumleft:

where else can you get a low-mileage great condition 147HP bike for R27k ???

i gander to bet that people that say they will only buy from the dealer is the same people that will not keep a car for more than 2 years as they need to trade it in before it give issues and before the value drop blah blah blah

i say you keep going to the dealers - that way there is always nice stuff available on the 2nd hand market  :thumleft:
 

Offline Greeny

Re: No more grey imports - Why it should stay
« Reply #43 on: September 15, 2011, 09:16:10 am »
Just sold my 'grey' bike after two-and-a-half-years of hassle-free ownership. Was exactly the same as an official import apart from the fact that it was a so-called 'naked'. The limited range of models offered by local dealers compared to what's available in other markets astounds me.  The servicing/warranty issue is not a factor in my eyes. Usually you're buying a low-mileage example (or even new), of a Japanese bike--reliability is legendary in that industry. And if something does go wrong where you can't fix it yourself you'll always be able to find someone who can. I'll buy grey again definitely, and it's outrageous to think that they're trying to outlaw the importing of such machines, especially with the limp reasons put forward.
 

Offline SuperDavexlv750r

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Re: No more grey imports - Why it should stay
« Reply #44 on: September 15, 2011, 09:38:39 pm »
Don't umderstand what the 'official dealers' or on about.

More bikes - more spares sold. And thats where they rip us off big time. So their profits will certainly not be affected.

If grey importers are banned we are in for a price rip off.

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Offline Dogboxelectric

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Re: No more grey imports - Why it should stay
« Reply #45 on: September 16, 2011, 07:09:54 am »
Don't umderstand what the 'official dealers' or on about.

More bikes - more spares sold. And thats where they rip us off big time. So their profits will certainly not be affected.

If grey importers are banned we are in for a price rip off.



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Offline merlin

Re: No more grey imports - Why it should stay
« Reply #46 on: September 16, 2011, 07:48:44 am »
Then we might even see n bunch of smaller companies opening, supporting only grey bikes at cheaper prices.
 

Offline Pistonpete

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Re: No more grey imports - Why it should stay
« Reply #47 on: September 16, 2011, 01:45:55 pm »
Riebeek, Bob & your partners have decided that it would be financially viable to bring in a brand of bike (brandX). So you secure the rights to import & distribute BrandX in SA. You have invested in stock, proposed sales, staff, premises, spares and a distributor network. You work hard at promoting BrandX and are sucessful even though your margins are not great & there is plenty of competition.

Along comes Frikkie on a pirate bike to buy some spares from your spares counter and your staff do not recognise him neither sales....you hit the roof & after awhile your staff manage to peel you off the ceiling. Headexplody.....we just spend how many bar to own the distribution rights for BrandX in SA so who is bringing in illegal bikes you ALL ask. Our business is under direct threat and its money out my partners, staff, distributors and all their families wallets...

What do we do....lets look at not suppling them spares to erode customers confidence, lets look at legislative issues to see if we can close the pirates down.....

Its our business & we will do anything to protect our interests...?
« Last Edit: September 16, 2011, 01:47:07 pm by Pistonpete »
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Offline Snafu

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Re: No more grey imports - Why it should stay
« Reply #48 on: September 16, 2011, 01:48:56 pm »
Thank you sir, good doing business with you. Please call again if you need more spares.
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Offline RobC

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Re: No more grey imports - Why it should stay
« Reply #49 on: September 16, 2011, 01:51:43 pm »
Riebeek, Bob & your partners have decided that it would be financially viable to bring in a brand of bike (brandX). So you secure the rights to import & distribute BrandX in SA. You have invested in stock, proposed sales, staff, premises, spares and a distributor network. You work hard at promoting BrandX and are sucessful even though your margins are not great & there is plenty of competition.

Along comes Frikkie on a pirate bike to buy some spares from your spares counter and your staff do not recognise him neither sales....you hit the roof & after awhile your staff manage to peel you off the ceiling. Headexplody.....we just spend how many bar to own the distribution rights for BrandX in SA so who is bringing in illegal bikes you ALL ask. Our business is under direct threat and its money out my partners, staff, distributors and all their families wallets...

What do we do....lets look at not suppling them spares to erode customers confidence, lets look at legislative issues to see if we can close the pirates down.....

Its our business & we will do anything to protect our interests...?
Or... you could go the Phillips route...
"You bought your TV in Dubai and you need a thingamabob?"
You are lucky sir... we stock the full range of Phillips spares here in SA too. :thumleft:
We are so glad you bought one of our products.
Ok the difference here is that Phillips actually went to the trouble of setting up shop in SA... maybe the bike manufacturers should as well? :deal:
I believe Yamaha may be the exception here and have full representation of all products now? ::)
 

Offline RobC

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Re: No more grey imports - Why it should stay
« Reply #50 on: September 16, 2011, 01:53:21 pm »
Thank you sir, good doing business with you. Please call again if you need more spares.
:thumleft: Yebo! That shows brand commitment!
Currently Kawa SA has no stock of even the basics on some models. :'(
 

Offline Bappas

Re: No more grey imports - Why it should stay
« Reply #51 on: September 16, 2011, 03:14:01 pm »
I think it should stay but!! Many years ago I not knowing bought a "grey" KDX
when a gear broke in the gearbox broke it was not the same as local models. I
ended up replacing both shafts an all the gears.  Very good lesson!!!!
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Offline Riebeek

Re: No more grey imports - Why it should stay
« Reply #52 on: September 16, 2011, 03:39:56 pm »
I thought the article on business news was interesting and that it might have an effect on wilddog members, but that is it.  Who changed my post and proposed that I will take action?  I have no intention to take on anybody - hell I cannot even take on my 6 year old son.
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Offline punisher

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Re: No more grey imports - Why it should stay
« Reply #53 on: September 16, 2011, 04:48:14 pm »
ah   monopolise ... its the SA way   :biggrin:
just wanna have fun , and ride ... and ....... ride
 

Offline buzzlightyear

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Re: No more grey imports - Why it should stay
« Reply #54 on: September 16, 2011, 05:15:31 pm »
Thank you sir, good doing business with you. Please call again if you need more spares.
:thumleft: Yebo! That shows brand commitment!
Currently Kawa SA has no stock of even the basics on some models. :'(

Yes, and then it's models that THEY even bring in !
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Offline Plaashaas

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Re: No more grey imports - Why it should stay
« Reply #55 on: September 19, 2011, 11:53:24 am »
Factory recalls for the grey imports? Do not get done, because the grey importers do not get notified.

Also - there is a difference between grey & parallel - grey = a model not imported by the local agents. Parallel = like Megabike, same model, just sourced elsewhere. Normally sourced from the USA, whereas all our "official" bikes are Euro spec. Import from USA = different spec, different emissions criteria & generally means the bikes have to be modified to get them to the same spec as the Euro versions.

BTW - I'm importing a container of 20 1200GSA's. Selling for R30k less than the BMW dealerships. No warranty (although I'll BS you into the fact that I will give you a 2 year warranty), marginal service backup (none of my mechies are BMW trained or accredited) & I cannot assist with any factory recalls. Any takers?

Ill take three -- what colours?
Current rides: F800GS x 2

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Offline Trumpet

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Re: No more grey imports - Why it should stay
« Reply #56 on: September 19, 2011, 01:20:43 pm »
Factory recalls for the grey imports? Do not get done, because the grey importers do not get notified.

Also - there is a difference between grey & parallel - grey = a model not imported by the local agents. Parallel = like Megabike, same model, just sourced elsewhere. Normally sourced from the USA, whereas all our "official" bikes are Euro spec. Import from USA = different spec, different emissions criteria & generally means the bikes have to be modified to get them to the same spec as the Euro versions.

BTW - I'm importing a container of 20 1200GSA's. Selling for R30k less than the BMW dealerships. No warranty (although I'll BS you into the fact that I will give you a 2 year warranty), marginal service backup (none of my mechies are BMW trained or accredited) & I cannot assist with any factory recalls. Any takers?

Ill take three -- what colours?

Why, grey of course!!  :imaposer: :imaposer: :imaposer:
You cannot change what is, But you can change your perception of what is, And if you change your perception of what is, Then you actually change what is.
 

Offline Phumba

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Re: No more grey imports - Why it should stay
« Reply #57 on: September 19, 2011, 01:31:31 pm »
Dealers have been hiding behind the excuse that Grey importers do not carry stock or guarantees thus allowing them to sell bikes cheaper. What a joke.

No dealer keeps any parts other than the regular service items in stock .This has always been my experience over a wide variety of brands (Not just bikes). Most recently experience was with my Triumph. I dropped the ST recently and needed a new graphic, clutch lever and footpeg. Surprise!!!!! no stock but they can order for 3 times the price I can get it on line.

As for guarantees, the cost of recalls and guarantee items are recovered from the manufacturer in any event.

I believe a factory should also stand by its product irrespective of the sales point.
In any market economy it can be expected that Dealers enjoy some protection but in typical SA fashion we have elevated this protection to exploit consumers through uncompetitive behaviour and monopolies.

Shame on you AMID  
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Offline Plaashaas

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Re: No more grey imports - Why it should stay
« Reply #58 on: September 19, 2011, 01:39:59 pm »
Factory recalls for the grey imports? Do not get done, because the grey importers do not get notified.

Also - there is a difference between grey & parallel - grey = a model not imported by the local agents. Parallel = like Megabike, same model, just sourced elsewhere. Normally sourced from the USA, whereas all our "official" bikes are Euro spec. Import from USA = different spec, different emissions criteria & generally means the bikes have to be modified to get them to the same spec as the Euro versions.

BTW - I'm importing a container of 20 1200GSA's. Selling for R30k less than the BMW dealerships. No warranty (although I'll BS you into the fact that I will give you a 2 year warranty), marginal service backup (none of my mechies are BMW trained or accredited) & I cannot assist with any factory recalls. Any takers?

Ill take three -- what colours?

Why, grey of course!!  :imaposer: :imaposer: :imaposer:

Grapgat seriously competition is good no bike are made here so not killing local industry
Current rides: F800GS x 2

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Offline Mzee

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Re: No more grey imports - Why it should stay
« Reply #59 on: September 19, 2011, 01:48:17 pm »
Nowadays - buy service parts from dealers - anything more complex - from overseas, land here faster than a dealer's order at half the price... video killed the radio star...internet killed kak dealer rip-off service.... dear dog, i love globalisation  :thumleft:

AGreed Kilroy.  I bought a 32GB ipod from the USA and it cost me about 1700 including customes.  Try and it buy it here; it will cost you an arm and a leg. :thumleft:
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