Welcome, Guest. Please Login or Register

Author Topic: Yamaha Warranty......Not to bad  (Read 1399 times)

0 Members and 1 Guest are viewing this topic.

Offline Offside

  • Senior Member
  • ***
  • Bike: Yamaha XT600
    Location: Kwazulu Natal
  • Posts: 504
  • Thanked: 53 times
Yamaha Warranty......Not to bad
« on: March 18, 2012, 02:22:42 pm »
I was fairly concerned when my new Tenere went for it 1000km service to find that the air cleaner mod. had not been carried out during the PDI despite being assured by the sailsman the it had.
I had a nagging suspicion that  damage my have been done as my first rides on the bike were in some very dusty conditions (I'm the slow guy at the back) in the midlands.
Anyway 14000km down the line and oil consumption is 375ml/1000km. This is a 1000km of slow to moderate riding in normal conditions.
After meeting Skeet at the Renegade ride( Yamaha's responce to his Tenere being on its second clutch is that he perhaps isn't riding properly.) I wasn't expecting much joy from them when they heard my sad story.
I'm still waiting for a written responce but at this point they will not entertain a claim and I am told that...
   1. The chances of any damage being done in 1000km with a faulty air cleaner is minimal.
   2. 375ml of oil every 1000km is normal.
   3. There is also the possibility that I don't know how to check the oil level.
I have purposefully not named the dealerships involved as this is only round one of a fight in which I plan to give my best. I try not to judge companies by the mistakes they make but rather by the effort they put into correcting these mistakes.

Anyway wish me luck Ive got a hunch I'm going to need it.
« Last Edit: April 05, 2012, 03:57:29 pm by Offside »
 

Offline Plothond

  • Senior Member
  • ***
  • Bike: KTM 1090 Adventure R
    Location: Gauteng
  • Posts: 4,894
  • Thanked: 2 times
  • I was powerslide pozer KING & TV personality
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #1 on: March 18, 2012, 02:39:49 pm »
Don't let them bullshit you.

My 990 has 50000 kk on and has not used a ml yet.
I used to be indecisive, but I'm not so sure anymore

The butcher backed into the meat grinder and got a little behind in his work
 

Offline 2StrokeDan

  • I've been to paradise, but i've never been to me....
  • Castrated Dog
  • ******
  • Bike: KTM 690 Adventure
    Location: Western Cape
  • Posts: 22,038
  • Thanked: 894 times
  • RD350 and Rossi!!!!!!
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #2 on: March 18, 2012, 02:45:04 pm »
Offside, nail them. This dealer want to drag a great name through the mud.
Bloody Italian Yamahas.
 

Offline ChrisL - DUSTRIDERS

  • Forum Vendor
  • Castrated Dog
  • ******
  • Bike: BMW R1200GS
    Location: Western Cape
  • Posts: 29,027
  • Thanked: 439 times
    • dustriders.co.za
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #3 on: March 18, 2012, 02:46:33 pm »
Offside how much did it use on your Dec trip? In total?
MOTORCYCLE ACCESSORIES RETAILER
info@dustriders.co.za
ENDURISTAN SOFTLUGGAGE IMPORTER
www.dustriders.co.za
 

Offline Gypsybaron

  • My mind is like an eight lane highway - gridlocked!
  • Senior Member
  • ***
  • Bike: BMW F650GS / Dakar
    Location: North West
  • Posts: 2,828
  • Thanked: 9 times
  • Pick a direction, not a destination, and ride!
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #4 on: March 18, 2012, 03:12:47 pm »
I was fairly concerned when my new Tenere went for it 1000km service to find that the air cleaner mod. had not been carried out during the PDI despite being assured by the sailsman the it had.
I had a nagging suspicion that  damage my have been done as my first rides on the bike were in some very dusty conditions (I'm the slow guy at the back) in the midlands.
Anyway 14000km down the line and oil consumption is 375ml/1000km. This is a 1000km of slow to moderate riding in normal conditions.
After meeting Skeet at the Renegade ride( Yamaha's responce to his Tenere being on its second clutch is that he perhaps isn't riding properly.) I wasn't expecting much joy from them when they heard my sad story.
I'm still waiting for a written responce but at this point they will not entertain a claim and I am told that...
   1. The chances of any damage being done in 1000km with a faulty air cleaner is minimal.
   2. 375ml of oil every 1000km is normal.
   3. There is also the possibility that I don't know how to check the oil level.
I have purposefully not named the dealerships involved as this is only round one of a fight in which I plan to give my best. I try not to judge companies by the mistakes they make but rather by the effort they put into correcting these mistakes.

Anyway wish me luck Ive got a hunch I'm going to need it.

That sounds like you are riding a KLR:pot:

My GS uses about 100 ml every 3000 - 4000 km's, depends on how heavy my wrist is ;)

“All education is self-education. A teacher is only a guide, to point out the way, and no school, no matter how excellent, can give you education. What you receive is like the outlines in a child’s coloring book. You must fill in the colors yourself.” Louis L'Amour - The lonesome gods

"It's not what you take when you leave this world behind you, it's what you leave behind you when you go." Randy Travis - Three Wooden Crosses
 

Offline Offside

  • Senior Member
  • ***
  • Bike: Yamaha XT600
    Location: Kwazulu Natal
  • Posts: 504
  • Thanked: 53 times
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #5 on: March 18, 2012, 03:16:17 pm »
Offside how much did it use on your Dec trip? In total?

chrisL
I was using engine oil to lube the chains on both the bikes on our December trip so it was impossible to keep a record of how much went into the Tenere's engine.
It was certainly enough to get my attention and to realise that the engine had been damaged. As we all know these bikes are designed to be ridden at their limits in harsh conditions. I don't believe the riding I do, with my wife as a riding partner takes these bikes to 10% of their capabilities. This is why I think any engine damage that there is has been caused by running with a faulty air cleaner.
 

Offline ChrisL - DUSTRIDERS

  • Forum Vendor
  • Castrated Dog
  • ******
  • Bike: BMW R1200GS
    Location: Western Cape
  • Posts: 29,027
  • Thanked: 439 times
    • dustriders.co.za
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #6 on: March 18, 2012, 03:22:23 pm »
Offside how much did it use on your Dec trip? In total?

chrisL
I was using engine oil to lube the chains on both the bikes on our December trip so it was impossible to keep a record of how much went into the Tenere's engine.
It was certainly enough to get my attention and to realise that the engine had been damaged. As we all know these bikes are designed to be ridden at their limits in harsh conditions. I don't believe the riding I do, with my wife as a riding partner takes these bikes to 10% of their capabilities. This is why I think any engine damage that there is has been caused by running with a faulty air cleaner.
Would be interesting to see what the other T660 owners are expierencing.
My 2002 Dakar did not use one drop up to 65 000kms when I sold it. I really found that amazing. My wife's
2001 GS also does not use oil.
MOTORCYCLE ACCESSORIES RETAILER
info@dustriders.co.za
ENDURISTAN SOFTLUGGAGE IMPORTER
www.dustriders.co.za
 

Offline 2StrokeDan

  • I've been to paradise, but i've never been to me....
  • Castrated Dog
  • ******
  • Bike: KTM 690 Adventure
    Location: Western Cape
  • Posts: 22,038
  • Thanked: 894 times
  • RD350 and Rossi!!!!!!
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #7 on: March 18, 2012, 03:55:46 pm »
A piston that scrapes 100% of oil off the cylinder walls on the downstrokes, do the upstroke without lubrication :eek7:
 

Offline Offside

  • Senior Member
  • ***
  • Bike: Yamaha XT600
    Location: Kwazulu Natal
  • Posts: 504
  • Thanked: 53 times
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #8 on: March 18, 2012, 04:01:35 pm »
I was fairly concerned when my new Tenere went for it 1000km service to find that the air cleaner mod. had not been carried out during the PDI despite being assured by the sailsman the it had.
I had a nagging suspicion that  damage my have been done as my first rides on the bike were in some very dusty conditions (I'm the slow guy at the back) in the midlands.
Anyway 14000km down the line and oil consumption is 375ml/1000km. This is a 1000km of slow to moderate riding in normal conditions.
After meeting Skeet at the Renegade ride( Yamaha's responce to his Tenere being on its second clutch is that he perhaps isn't riding properly.) I wasn't expecting much joy from them when they heard my sad story.
I'm still waiting for a written responce but at this point they will not entertain a claim and I am told that...
   1. The chances of any damage being done in 1000km with a faulty air cleaner is minimal.
   2. 375ml of oil every 1000km is normal.
   3. There is also the possibility that I don't know how to check the oil level.
I have purposefully not named the dealerships involved as this is only round one of a fight in which I plan to give my best. I try not to judge companies by the mistakes they make but rather by the effort they put into correcting these mistakes.

Anyway wish me luck Ive got a hunch I'm going to need it.

That sounds like you are riding a KLR:pot:

My GS uses about 100 ml every 3000 - 4000 km's, depends on how heavy my wrist is ;)



Right now I'm in no position to do any brand bashing as I'm not sure what brand I will be on when this is over.
 

Offline chicco

  • Forum Whore
  • ****
  • Bike: KTM 990 Adventure
    Location: Other
  • Posts: 5,006
  • Thanked: 104 times
  • Revolution or death........
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #9 on: March 18, 2012, 04:06:25 pm »
not good news Offside....maybe its time to move on..... :mwink: >:D

Good luck with the claim...
KLR650, KTM 950, KTM 990, HONDA CRF 230, KTM 990S
 

Offline 2StrokeDan

  • I've been to paradise, but i've never been to me....
  • Castrated Dog
  • ******
  • Bike: KTM 690 Adventure
    Location: Western Cape
  • Posts: 22,038
  • Thanked: 894 times
  • RD350 and Rossi!!!!!!
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #10 on: March 18, 2012, 04:23:53 pm »
At a constant 120 my XT600 uses roughly 100-200mls of oil per 1000kms. This is quite normal, though it has done 46000kms.
 

Offline Offside

  • Senior Member
  • ***
  • Bike: Yamaha XT600
    Location: Kwazulu Natal
  • Posts: 504
  • Thanked: 53 times
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #11 on: March 18, 2012, 04:48:56 pm »
I hear what you say Dan, my old Tenere behaved much the same and as one would expect the oil consumption got progressively worse as the milage increased until it came time for a rebuild which I did at about 500ml per 1000. I must say that at this stage the bike still performed remarkably well.
What does concern me is that the new bike started showing signs of oil use at an low milage and I cant accept that 375ml / 1000km is normal for a bike that has only done 14000km of soft riding.
 

Offline MadDog

  • Member
  • **
  • Bike: Yamaha XT 660 Z
    Location: Kwazulu Natal
  • Posts: 335
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #12 on: March 18, 2012, 06:13:43 pm »
Mines on 10000kms now. Not a drop of oil used that I have noticed and I regularly wring its neck. I am however anal about my air filter cleanliness and always check the air box for signs of dust after every dirt ride.

Give them hell offside, I don't believe that oil consumption should even register on a bike with less than 30000kms
 

Offline Tweets

  • Shop Mods
  • Senior Member
  • *
  • Bike: BMW R1200GS
    Location: Gauteng
  • Posts: 2,106
  • Centurion
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #13 on: March 18, 2012, 06:36:44 pm »
I think you are right in being concerned   I would definately further pursue this issie with the dealer and directly with Yamaha SA, as well as keeping this forum and thread up dated. I'm watching
« Last Edit: March 19, 2012, 08:49:38 pm by Tweets »
Borrow money from pessimists - they dont expect it back
Current bikes : 1200GS, 800GS, 400XT
 

Offline Bill the Bong

  • CRF450X for the win
  • Senior Member
  • ***
  • Bike: Cagiva Elefant 900
    Location: Northern Cape
  • Posts: 4,067
  • Thanked: 88 times
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #14 on: March 18, 2012, 07:01:26 pm »
Any present generation internal combustion engine must use oil.  It's designed to do that, otherwise the upper cylinder would receive no lubrication.  If your oil level remains constant, it only means that fuel leakby and water from the combustion process equals the amount of oil burned.  To the OP: try to source a boroscope and look via the spark plug holes for scoring.
 

Offline Gérrard

  • AKA 'jupiter' maar noem my Gerard.
  • Global Moderator
  • Castrated Dog
  • ***
  • Bike: BMW R1150GS Adventure
    Location: Eastern Cape
  • Posts: 31,306
  • Thanked: 300 times
  • WAT KYK JY
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #15 on: March 18, 2012, 07:06:06 pm »
My XT uses about 50ml per 1000km. Quite happy with that. Just over 20 000km on the clock and done about 2500km with it on varied terrain since I've had it the past two weeks.
...dis nooit te laat om n happy childhood te he nie !

Build a sidecar they said. It will be fun they said. Ja-nee !
 

Offline XTZFegen

  • Senior Member
  • ***
  • Bike: Triumph 800 XC
    Location: Gauteng
  • Posts: 2,605
  • Thanked: 81 times
  • Audere Est Facere
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #16 on: March 18, 2012, 07:08:13 pm »
Don't let them bullshit you.

My 990 has 50000 kk on and has not used a ml yet.
But its a KTM nuff said...
I do all my own stunts.
 

Offline Offside

  • Senior Member
  • ***
  • Bike: Yamaha XT600
    Location: Kwazulu Natal
  • Posts: 504
  • Thanked: 53 times
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #17 on: March 18, 2012, 07:16:39 pm »
Any present generation internal combustion engine must use oil.  It's designed to do that, otherwise the upper cylinder would receive no lubrication.  If your oil level remains constant, it only means that fuel leakby and water from the combustion process equals the amount of oil burned.  To the OP: try to source a boroscope and look via the spark plug holes for scoring.

Bill
IMO fuel burned in the combustion chamber on the upward stroke results in smoke out the exhaust, a good indication of a poked engine.
By your reasoning a top up water instead of oil would do the trick, BS  think.
A degree of combustion chamber lubrication is given by the fuel drawn in on intake.
My Hilux ( admitidly diesel ) has 350 000km and uses no oil or water between services at 7000km intervals.
 

Offline Bie

  • Local Mods
  • Senior Member
  • ***
  • Bike: NER-A-CAR
    Location: Eastern Cape
  • Posts: 3,200
  • Thanked: 563 times
  • Winners never quit, Quitters never win.
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #18 on: March 18, 2012, 08:30:09 pm »
So many possibilities when you look at oil consumption, so very hard to say it was only the 1000km with suspect air-cleaner. We normally tend to think worn cylinders, but there are many more, even if they don't seem probable to the average guy. Many of these below are more applicable to cars, but there is a fair amount of overlapping.

1.  External Oil Leaks
2.  Front or Rear Main Bearing Seals
3.  Worn or Damaged Main Bearings
4.  Worn or Damaged Connecting Rod Bearings
5.  Worn or Damaged Camshaft Bearings
6.  Worn Crankshaft Journals
7.  Tapered and Out-of-Round Cylinders
8.  Distorted Cylinders
9.  Clogged “PCV” Valve
10.  Honing Abrasive
11.  Worn Ring Grooves
12.  Cracked or Broken Ring Lands
13.  Worn Valve Stems and Guides
14.  Bent or Misaligned Connecting Rods
15.  Worn or Improperly Fit Wrist Pins or the Wrong Pins
16.  Wrist Pins Fit Too Tightly
17.  Clogged Oil Passages
18.  Unequal Tightening of Main Bearing Bolts or Connecting Rod Bolts
19.  Unequal Tightening of Cylinder Head Bolts
20.  Dirty Cooling Systems
21.  Dirty Oil
22.  Too Much Oil in Crankcase
23.  Incorrect Piston Rings for Type of Engine or Type of Service
24.  High Engine Vacuum
25.  Worn Timing Gears or Chain
26.  Piston Rings Fit with Too Little End Clearance
27.  Worn or Broken Piston rings
28.  Pistons Rings Stuck in Grooves
29.  Late Valve Timing
30.  Oil Pressure Too High
31.  Oil Viscosity
32.  Piston Slap
33.  Internal Gasket/Intake Breach
34.  Spark Knock
35.  Aftermarket Performance Chips and Modification
36.  Lugging Engine
37.  Inappropriate Operation of Overdrive
38.  Leaking Turbocharger Seal
39.  Restricted Air Intake
40.  Fuel Dilution


Kom ons maak 'n stoffie.
 

Offline Offside

  • Senior Member
  • ***
  • Bike: Yamaha XT600
    Location: Kwazulu Natal
  • Posts: 504
  • Thanked: 53 times
Re: Yamaha Warranty......Piss Poor But Predictable
« Reply #19 on: March 18, 2012, 08:44:21 pm »
Bie
Of course you are correct but most of those scenarios are  fairly improbable on a new bike. Blaming the air cleaner was only a guess from my side.
Regardless of the reason for the oil usage I feel that Yamaha should diagnose the problem and correct it.