Author Topic: Wicked Cycles Cape - unhappy.........???? (Read 2495 times)

Hope · « **Reply #40 on:** March 28, 2012, 03:16:45 pm »

Quote from: RobC on March 28, 2012, 02:47:44 pm

Quote from: Hope on March 28, 2012, 02:42:53 pm
Ek is glad nie 'n expert op die gebied nie, maar die verkoper het darem ook regte. Ek het al 2 cpa klagtes suksesvol afgeweer. En 'n goedkoper prys gee nie die verbruiker die reg om 'n artikel terug te bring nie. En indien jy wat ook al binne 6 maande terug neem ( praat nie van swak vakmanskap nie) kan die verkoper huur vra van die koper vir die tydperk wat die item in sy sorg was.
Gaan lees meer op dan. Maak jouself 100% vertroud daarmee. Daar is wel tye wat 'n laer prys die verbruiker die reg gee om goedere terug te bring.

Ek kan nie sien hoe dit kan toegepas word nie.
BV ek koop 'n huis vir R 7000 per vierkante meter. 4 maande later word my buurman se huis vir R 6000 per viekante meter op 'n bankrot veiling verkoop. Het ek dan nou die reg om my huis terug te gee vir die vorige eienaar omdat hy my te veel gevra het.

Of

Ek koop biltong in die mall vir R 190 / kg. 2 dae later ry ek by 'n biltong fabriek verby en sien hulle biltong is R 140/kg. Kan ek nou die R190 /kg biltong terugneem?

Maak net nie vir my sin nie.

Pullaway · « **Reply #41 on:** March 28, 2012, 03:27:27 pm »

Quote from: RobC on March 28, 2012, 02:47:44 pm

Quote from: Hope on March 28, 2012, 02:42:53 pm
Ek is glad nie 'n expert op die gebied nie, maar die verkoper het darem ook regte. Ek het al 2 cpa klagtes suksesvol afgeweer. En 'n goedkoper prys gee nie die verbruiker die reg om 'n artikel terug te bring nie. En indien jy wat ook al binne 6 maande terug neem ( praat nie van swak vakmanskap nie) kan die verkoper huur vra van die koper vir die tydperk wat die item in sy sorg was.
Gaan lees meer op dan. Maak jouself 100% vertroud daarmee. Daar is wel tye wat 'n laer prys die verbruiker die reg gee om goedere terug te bring.

RobC, daar mag dalk wel sulke gevalle wees, maar hierdie lyk nie vir my soos een nie. Daar moet darem bietjie sekerheid in besigheid ook wees?

RobC · « **Reply #42 on:** March 28, 2012, 03:34:33 pm »

Quote from: Pullaway on March 28, 2012, 03:27:27 pm

RobC, daar mag dalk wel sulke gevalle wees, maar hierdie lyk nie vir my soos een nie. Daar moet darem bietjie sekerheid in besigheid ook wees?

Dit is hoekom verkaffers so ongelukkig is oor die wetgewing, dit is nie 'n 50/50 deal nie, meer soos 85/15 in die guns van die verbruiker.

katana · « **Reply #43 on:** March 28, 2012, 03:35:56 pm »

Ek het Mo gevra om sy kant te gee en die link vir hom gestuur. Hy het vlugtig vertel hy onthou hiervan en wou 'n handling charge vra? Ek koop redelik by hom omdat hy naby my is. Ek voel net dat ek ook soms buyers remorse kry of 'n beter produk erens sien, MAAR ek moet redelik wees en verantwoordelik wees vir my aksies - of ek reg was of verkeerd. Goose, jy weet ek het baie lekker besigheid met jou gedoen en like jou stukkend so peace!

RobC · « **Reply #44 on:** March 28, 2012, 03:38:15 pm »

Quote from: Hope on March 28, 2012, 03:16:45 pm

Quote from: RobC on March 28, 2012, 02:47:44 pm
Quote from: Hope on March 28, 2012, 02:42:53 pm
Ek is glad nie 'n expert op die gebied nie, maar die verkoper het darem ook regte. Ek het al 2 cpa klagtes suksesvol afgeweer. En 'n goedkoper prys gee nie die verbruiker die reg om 'n artikel terug te bring nie. En indien jy wat ook al binne 6 maande terug neem ( praat nie van swak vakmanskap nie) kan die verkoper huur vra van die koper vir die tydperk wat die item in sy sorg was.
Gaan lees meer op dan. Maak jouself 100% vertroud daarmee. Daar is wel tye wat 'n laer prys die verbruiker die reg gee om goedere terug te bring.

Ek kan nie sien hoe dit kan toegepas word nie.
BV ek koop 'n huis vir R 7000 per vierkante meter. 4 maande later word my buurman se huis vir R 6000 per viekante meter op 'n bankrot veiling verkoop. Het ek dan nou die reg om my huis terug te gee vir die vorige eienaar omdat hy my te veel gevra het.

Of

Ek koop biltong in die mall vir R 190 / kg. 2 dae later ry ek by 'n biltong fabriek verby en sien hulle biltong is R 140/kg. Kan ek nou die R190 /kg biltong terugneem?

Maak net nie vir my sin nie.

Gaan lees weer mooi dan sal jy agterkom waarop die CPA van toepassing is. Vir winkels is dit nag! Vir die ergste mislikepaliyteite is hulle vrygeskeld!

Die wetgewing is 'n my opienie glad nie teen die grondwet gemeet nie maar feitlik 'n cut and paste van Eurolande wetgewing. Maar dit is wet en mens moet jou vergewis daarvan veral as jy produkte en dienste lewer... anders hap dit jou op die stert.

Hope · « **Reply #45 on:** March 28, 2012, 03:49:05 pm »

Quote from: RobC on March 28, 2012, 02:47:44 pm

Quote from: Hope on March 28, 2012, 02:42:53 pm
Ek is glad nie 'n expert op die gebied nie, maar die verkoper het darem ook regte. Ek het al 2 cpa klagtes suksesvol afgeweer. En 'n goedkoper prys gee nie die verbruiker die reg om 'n artikel terug te bring nie. En indien jy wat ook al binne 6 maande terug neem ( praat nie van swak vakmanskap nie) kan die verkoper huur vra van die koper vir die tydperk wat die item in sy sorg was.
Gaan lees meer op dan. Maak jouself 100% vertroud daarmee. Daar is wel tye wat 'n laer prys die verbruiker die reg gee om goedere terug te bring.

Indien dit so is, kan die duurder plekke soos Woolworts mos maar hulle deure toemaak, want Shoprite se kos is mos nou baie goedkoper as hulle sin. As daar een boer in die Karoo is wat sy vleis vir R 30 per kg verkoop, gaan geen ander plek wat duurder as hy is kan vleis verkoop sonder die risiko dat sy kliente die vleis terug bring nie. Sorry Rob ek koop nie die een nie.

Adventurer · « **Reply #46 on:** March 28, 2012, 03:52:23 pm »

IMO some of you make more of this CPA than it is worth, in SA where the legal system is so farked up, how long do you think it would take, if ever, to get a court date for R400.00 odd rand, for a borderline case at best? The guy did not sell a faulty part, YOU decided you didn't want it any more....so therefore the CPA is being used because you changed your mind....over R400.00.....

Hope · « **Reply #47 on:** March 28, 2012, 03:57:17 pm »

Quote from: Adventurer on March 28, 2012, 03:52:23 pm

IMO some of you make more of this CPA than it is worth, in SA where the legal system is so farked up, how long do you think it would take, if ever, to get a court date for R400.00 odd rand, for a borderline case at best? The guy did not sell a faulty part, YOU decided you didn't want it any more....so therefore the CPA is being used because you changed your mind....over R400.00.....

Dit is my opinie ook, ek betaal eerder R3000 aan 'n prokureer as wat ek R400 aan ''n klient betaal wat die CPA probeur gebruik en geen grondige rede het vir sy grief nie.

En hiermee verwys ek nie na die spesifieke geval nie.

RobC · « **Reply #48 on:** March 28, 2012, 04:01:49 pm »

Quote from: Adventurer on March 28, 2012, 03:52:23 pm

IMO some of you make more of this CPA than it is worth, in SA where the legal system is so farked up, how long do you think it would take, if ever, to get a court date for R400.00 odd rand, for a borderline case at best? The guy did not sell a faulty part, YOU decided you didn't want it any more....so therefore the CPA is being used because you changed your mind....over R400.00.....

Hear what you say but the law does not say the customer has to prove why he wants his money back in the case of a product returned in a resalable condition. The mere fact that he is demanding a refund is enough.
This of course does not apply for perishable goods... like I said... do as I did... rtfm.

Hope · « **Reply #49 on:** March 28, 2012, 04:05:00 pm »

Quote from: RobC on March 28, 2012, 04:01:49 pm

Quote from: Adventurer on March 28, 2012, 03:52:23 pm
IMO some of you make more of this CPA than it is worth, in SA where the legal system is so farked up, how long do you think it would take, if ever, to get a court date for R400.00 odd rand, for a borderline case at best? The guy did not sell a faulty part, YOU decided you didn't want it any more....so therefore the CPA is being used because you changed your mind....over R400.00.....
Hear what you say but the law does not say the customer has to prove why he wants his money back in the case of a product returned in a resalable condition. The mere fact that he is demanding a refund is enough.
This of course does not apply for perishable goods... like I said... do as I did... rtfm.

Dit waarna jy verwys moet binne 7 dae wees.

Adventurer · « **Reply #50 on:** March 28, 2012, 04:08:04 pm »

Quote from: RobC on March 28, 2012, 04:01:49 pm

Quote from: Adventurer on March 28, 2012, 03:52:23 pm
IMO some of you make more of this CPA than it is worth, in SA where the legal system is so farked up, how long do you think it would take, if ever, to get a court date for R400.00 odd rand, for a borderline case at best? The guy did not sell a faulty part, YOU decided you didn't want it any more....so therefore the CPA is being used because you changed your mind....over R400.00.....
Hear what you say but the law does not say the customer has to prove why he wants his money back in the case of a product returned in a resalable condition. The mere fact that he is demanding a refund is enough.
This of course does not apply for perishable goods... like I said... do as I did... rtfm.

RTFM....the manual means fark all in this legally hamstrung country..

RobC · « **Reply #51 on:** March 28, 2012, 04:09:05 pm »

Quote from: Hope on March 28, 2012, 04:05:00 pm

Dit waarna jy verwys moet binne 7 dae wees.

wat hier ook gebeur het?

Bottom line is dat die firma bietjie kras opgetree het na my mening, hulle het hulle beeld skade berokken en soos ek die CPA verstaan dit ook oortree.

topbox · « **Reply #52 on:** March 28, 2012, 04:09:36 pm »

Quote from: RobC on March 28, 2012, 04:01:49 pm

Quote from: Adventurer on March 28, 2012, 03:52:23 pm
IMO some of you make more of this CPA than it is worth, in SA where the legal system is so farked up, how long do you think it would take, if ever, to get a court date for R400.00 odd rand, for a borderline case at best? The guy did not sell a faulty part, YOU decided you didn't want it any more....so therefore the CPA is being used because you changed your mind....over R400.00.....
Hear what you say but the law does not say the customer has to prove why he wants his money back in the case of a product returned in a resalable condition. The mere fact that he is demanding a refund is enough.
This of course does not apply for perishable goods... like I said... do as I did... rtfm.

So you think you can buy a puncture repair kit and tire levers,
then take it back after a trip if you did'nt use it like cheap insurance.

Hope · « **Reply #53 on:** March 28, 2012, 04:11:04 pm »

Quote from: RobC on March 28, 2012, 04:01:49 pm

Quote from: Adventurer on March 28, 2012, 03:52:23 pm
IMO some of you make more of this CPA than it is worth, in SA where the legal system is so farked up, how long do you think it would take, if ever, to get a court date for R400.00 odd rand, for a borderline case at best? The guy did not sell a faulty part, YOU decided you didn't want it any more....so therefore the CPA is being used because you changed your mind....over R400.00.....
Hear what you say but the law does not say the customer has to prove why he wants his money back in the case of a product returned in a resalable condition. The mere fact that he is demanding a refund is enough.
This of course does not apply for perishable goods... like I said... do as I did... rtfm.

RobC sê jy indien ek 'n nuwe Toyota koop en ek kry 1% kontant afslag. En net nadat ek die voertuig gekoop het, sê 'n ander handelaar vir my hy sou 3% afslag gegee het. Sê die CPA ek kan die voertuig wat ek gekoop het gaan terug gee?

Hope · « **Reply #54 on:** March 28, 2012, 04:16:27 pm »

LET WEL MY ARGUMENT GAAN NIE OOR DIE GEVAL NIE, MY ARGUMENT GAAN OOR DIE STELLING WAT HIER GEMAAK IS DAT JY IETS KAN GAAN TERUG GEE AS JY OP 'N ANDER PLEK 'N BETER PRYS KRY.

RobC · « **Reply #55 on:** March 28, 2012, 04:17:05 pm »

Quote from: topbox on March 28, 2012, 04:09:36 pm

Quote from: RobC on March 28, 2012, 04:01:49 pm
Quote from: Adventurer on March 28, 2012, 03:52:23 pm
IMO some of you make more of this CPA than it is worth, in SA where the legal system is so farked up, how long do you think it would take, if ever, to get a court date for R400.00 odd rand, for a borderline case at best? The guy did not sell a faulty part, YOU decided you didn't want it any more....so therefore the CPA is being used because you changed your mind....over R400.00.....
Hear what you say but the law does not say the customer has to prove why he wants his money back in the case of a product returned in a resalable condition. The mere fact that he is demanding a refund is enough.
This of course does not apply for perishable goods... like I said... do as I did... rtfm.
So you think you can buy a puncture repair kit and tire levers,
then take it back after a trip if you did'nt use it like cheap insurance.

From one of the CPA advisory sites;
3) Goods do not meet particular purpose.

In terms of s55(3) (read with s20) of the CPA, if a consumer informs a supplier that the goods are being bought to fufill a particular purpose, and the suppliers advises that the goods will meet this particular purpose then:

   10 days after receiving the goods
   the consumer can return the goods if it is not suitable for the particular purpose
   the consumer can cancel without penalty, and
   the supplier is liable for the costs of returning the goods

It is important to note that despite the above, the consumer is not entitled to return goods for any of the above reasons (1)-(3) if:

   for reasons of public health or public regulation prohibits the return of those goods to a supplier once they have been supplied to a consumer, or
   after having been supplied to a consumer, the goods have been partially or entirely disassembled, altered, added or combined with other goods or property.

I am not saying this is cosher at all, I am just stating what the rights of the consumer are in such a case as mentioned at the start of the thread.

I feel for the shops, I think it is a bad deal to have to accept perfectly good stuff back but that is what the law says they have to do does it not?

Adventurer · « **Reply #56 on:** March 28, 2012, 04:18:32 pm »

Quote from: topbox on March 28, 2012, 04:09:36 pm

Quote from: RobC on March 28, 2012, 04:01:49 pm
Quote from: Adventurer on March 28, 2012, 03:52:23 pm
IMO some of you make more of this CPA than it is worth, in SA where the legal system is so farked up, how long do you think it would take, if ever, to get a court date for R400.00 odd rand, for a borderline case at best? The guy did not sell a faulty part, YOU decided you didn't want it any more....so therefore the CPA is being used because you changed your mind....over R400.00.....
Hear what you say but the law does not say the customer has to prove why he wants his money back in the case of a product returned in a resalable condition. The mere fact that he is demanding a refund is enough.
This of course does not apply for perishable goods... like I said... do as I did... rtfm.
So you think you can buy a puncture repair kit and tire levers,
then take it back after a trip if you did'nt use it like cheap insurance.

Eish....don't give these okes idea's.....

Next thing they'll fully bling their bikes, do a trip and want to return all the stuff...

RobC · « **Reply #57 on:** March 28, 2012, 04:19:58 pm »

Quote from: Hope on March 28, 2012, 04:16:27 pm

LET WEL MY ARGUMENT GAAN NIE OOR DIE GEVAL NIE, MY ARGUMENT GAAN OOR DIE STELLING WAT HIER GEMAAK IS DAT JY IETS KAN GAAN TERUG GEE AS JY OP 'N ANDER PLEK 'N BETER PRYS KRY.

Die customer kan net se hy soek dit nie meer nie, dit is dus nie eers nodig om te se dat plek Y dit teen 10% goedkoper verkoop nie.

Ek is verkeerd met die 6 maande, maar daar is gevalle waar dit ook sou tel.

Die CPA is 'n lang dokument maar 'n eienaar van 'n besigheid sal baat vind om dit 100% te kan voordra.

RobC · « **Reply #58 on:** March 28, 2012, 04:22:20 pm »

Quote from: Adventurer on March 28, 2012, 04:18:32 pm

Eish....don't give these okes idea's.....
Next thing they'll fully bling their bikes, do a trip and want to return all the stuff...

What I am trying to convey is the need for dealers/owners/staff of service providers and goods suppliers to know the CPA. The public out there is being told on TV and other media what their side of the story is, do you know yours?

Hope · « **Reply #59 on:** March 28, 2012, 04:22:43 pm »

Quote from: RobC on March 28, 2012, 04:19:58 pm

Quote from: Hope on March 28, 2012, 04:16:27 pm
LET WEL MY ARGUMENT GAAN NIE OOR DIE GEVAL NIE, MY ARGUMENT GAAN OOR DIE STELLING WAT HIER GEMAAK IS DAT JY IETS KAN GAAN TERUG GEE AS JY OP 'N ANDER PLEK 'N BETER PRYS KRY.
Die customer kan net se hy soek dit nie meer nie, dit is dus nie eers nodig om te se dat plek Y dit teen 10% goedkoper verkoop nie.

Ek is verkeerd met die 6 maande, maar daar is gevalle waar dit ook sou tel.

Die CPA is 'n lang dokument maar 'n eienaar van 'n besigheid sal baat vind om dit 100% te kan voordra.

Verkeerd. Hy moet kan bewys dat hy onder 'n wanindruk gebring is deur die verkoopspersoneel, of dat die voertuig nie voldoen aan die spesifikasies nie