Well frankly I cannot see what you BMW fans are rejoicing about, did the dealer have any option other than to replace or refund? Of course not. If this buyer got his BMW through a grey source, I can guarantee you that BMW would NOT have touched him. But Honda gave the XR-L rider a new bike, despite him buying it through non Honda SA sources. Now THIS is service and back-up!!!
What this highlights though, is that the prospective Sertao buyer must beware! R80 000 is very expensive, and this thread does it no favours.