Recent content by Percy

Testing over the phone will never happen... apart from the paramount security aspects, we would need to double call center staff and that will move us away from the initial concept of "no frills" but cost effective. As I said, some posts back, we are going to implement a self test on the...

Beemer, the units was transfered to the new bike, but no certificate was sent to us by the dealer. We received a certificate from the dealer with a new owner to his old bike with a new unit number installed, therefore we cancelled  that bike off fourtys account, so although fourty's details...

Introduction duly made ;D

Hi Guys I'm Percy I ride a CRF 230 Honda also rebuilding a 1977 Honda CB550k3 , working on the wife to let me have a new road bike as well, either a 650 Bandit or a Yamaha FZ6, not sure which yet. Live in JHB and spend a lot of weekends with my son who flat track races quads. In my other life...

Thank you GS, in the long run, the more info I can give, and the more clients understand what and how we do things, the better for all of us. Let me also say that we are not perfect, and sometimes admin mistakes happen, but we try to solve these quickly and put processes in place to prevent a...

Plothond,  your info is incorrect. The major concentrations of beacons is NOT at the borders, but equally throughout the country.  Your comment "if it does not go near the borders it is not easily trackable" it totally incorrect, 80% of recoveries are carried out in the major urban centers, and...

GS., I am glad you did voice your concerns as it has given me the opportunity to try and clear up mis-understandings. And btw find this site which is very good. The person who spoke to you is a very junior member of staff, who really didnt understand what she was doing, and shouldnt have been...

BMWPE, This is exactly my point and why I stated what I did earlier. Call center operators should NOT say anything because they do not have enough information as it appears in your case, sometimes though they try to assist and as again I said earlier, a little information, which may not be...

Ok, lets be very clear about tracking devices on bikes or cars, 70% of clients DONT want to use one but your insurance says you must!, and maybe you get a discount that covers your monthly fee, more often than not your tracking device especially on a car will cost you more than the discount you...

Guys, I work for Tracetec and have done for over 4 years.  I find it interesting the mis-information that gets quoted on forums, so let me put the record straight on a few items... Tracetec is NOT a GPS/GPRS location device, it is a small RF transmitter that "talks" to our network of beacons...