Recent content by RAD

Regardless of what side of the fence you stand, we find the feedback valuable. Thank you for all of the comments. 

slightly different route but you will find some info here on a trip we did two years ago and again last year. Any idea that involves getting on your bike and heading off ANYWHERE is always a fantastic idea so get on with it....www.capetocairo2010.co.za

If a customer’s bike gets serviced at a ktm dealer (especially road bikes or bikes that’s still under warranty) everything gets logged on a KTM dealer net so this way when a customer goes to any other ktm dealer that specific dealer can call up any history on that specific bike. We have our own...

Pro Action has closed down. RAD has no stock either but should have in about 3 weeks.

This is absolutely true. There are many KTM dealers out there that provide unbelievable service. Like anything however, it is often the minority that taints the majority. Although it is punting the competition, we have only ever heard good things about Ultimate performance and am pleased about...

Matt, thank you for jumping to our defense, it is really appreciatted and hopefully is reflected in the quality of service you obtain from us. The spares counter guys are aware of your comments herein and will certainly revert back to you as promised. To be fair to HSK however, his statements...

Thank you for the compliment. Nel amongst many of the other staff are fantastic at what they do. It is however true that years of declining business, ethics and nefarious practice by "he who shall not be named" did definitely lead to a VERY demoralised staff that would definitely have...

Thank you for your comments and compliments. We are working hard to improve the overall service levels at RAD compared to what happened at PA. Good question regarding the service history, will come back to you shortly.

Yes and No. The bike was purchased from ProAction.  RAD did not purchase or take over Pro Action, it did an arms length deal to purchase its assets only and management of Pro Action have no interests in RAD whatsoever, it is a completely new business, with new management and shareholders...

Thank you for this comment and your constructive criticism, it is more tangible and is something we can deal with. I dont think that you are reffering to RAD as we have only been open and trading for 7 weeks so can only assume that your 4 to 5 month reference is to do with Pro Action?!  RAD...

Thanks for the positive contributions guys. We are working hard to ensure great and consistent delivery, pricing included.

Thank you for your contribution to this thread. It is through forums like WD and members like yourself that enable us to improve our service levels where we are falling short. Whilst we are always appreciative of constructive criticism because the customer is the ultimate beneficiary thereof...