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Author Topic: ***UPDATE* Issues: My new BMW G650GS SERTAO - TO BE REPLACED.. ***UPDATE***  (Read 4052 times)

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Offline SuperDavexlv750r

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #40 on: May 08, 2012, 05:32:37 pm »
Never thought I would say this - but it was handled far better and a lot quicker than Honda handled their xr650l problem.

SO WELL DONE TO BMW AND ESPECIALLY THE DEALER! :thumleft: :thumleft:
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Offline Goose

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #41 on: May 08, 2012, 05:34:05 pm »
Good on Donford.......... THAT's what we expect as a client that spends a moerse amount of money on a product!

Well done for giving them the option to respond before pulling out the claws!   :thumleft:
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Offline Fudmucker

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #42 on: May 08, 2012, 05:35:30 pm »
Now perhaps you could amend the title of your post...


...unless you still think that you made a huge mistake?  :deal:
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Offline tau

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #43 on: May 08, 2012, 05:39:05 pm »
Now perhaps you could amend the title of your post...


...unless you still think that you made a huge mistake?  :deal:

+1
 

Offline DUSTRIDERS

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #44 on: May 08, 2012, 05:42:35 pm »
Mooi man! Sal darem graag wil weet wat dwaai fout op die "hot-start" was. Dit kon nie onbeduidend wees.

Hulle se die de-kompressie valve is 1mm te kort.....
Ek hoop vir jou part die nuwe fiets se parte is almal die regte lengte. :deal:

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Offline 2StrokeDan

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #45 on: May 08, 2012, 05:52:15 pm »
If I remember correctly, the XR650L was bought from a non-Honda dealer, and Honda SA stepped in and replaced it for the owner? Was this the case?
 

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #46 on: May 08, 2012, 05:59:12 pm »
Well done Donford!!  :thumleft:

Bly om te hoor daar is nog plekke waar mens BMW kan ondersteun  :thumleft:
 

Offline Manic

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #47 on: May 08, 2012, 06:05:32 pm »
I would have asked for a NEW bike... at 800k it should not be giving that kind of trouble at all. >:D

I did!! the answer was- Donovan: "The new one might have the same problem" WTF???!!

get hold of BMW SA.

I wont settle for less than a BRANDNEW bike, end of story  >:D

***edit***
Sien jy het reggekom, nice  :thumleft:
« Last Edit: May 08, 2012, 06:21:17 pm by Manic »
 

Offline ChinaPete

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #48 on: May 08, 2012, 06:15:39 pm »
Make fire under their arses!!! If this is the same engine as the old Dakar[but it's not, is it?] this will be a once off, that old Rattex motor was really reliable. But now it is China.....

The friggin Chinese, and BMW have just sat back and let them do their own thing with no QC or supervision. Silly Germans ???
 

Offline dual

Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #49 on: May 08, 2012, 06:22:13 pm »
I'm glad you got sorted out, I had a problem with a noisy gearbox on the 1200gs, they gave me a 30 000 km warranty, but that was it
Please give feedback on the replacement  :ricky:
 

Offline the_BOBNOB

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #50 on: May 08, 2012, 06:28:27 pm »
i'm glad they came to the party  :thumleft: :thumleft: :thumleft:
 

Offline ChinaPete

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #51 on: May 08, 2012, 06:51:54 pm »
Good on them, it's always a big disappointment to have issues with a new bike or car. Let that be the benchmark for all dealerships.
 

Offline BlueBull2007

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #52 on: May 08, 2012, 07:00:11 pm »
Now perhaps you could amend the title of your post...


...unless you still think that you made a huge mistake?  :deal:

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Offline MINZI

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #53 on: May 08, 2012, 07:13:07 pm »
Very good service from the dealer. :thumleft: Just ask them to replace the faulty parts before delivery. :pot: Everybody will remember a bad experience, but few will remember a good experience from a dealer.
If you do not STAND for something, you will FALL for anything!
 

Offline Varadero

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #54 on: May 08, 2012, 07:45:09 pm »
Well done Donford .... does the damaged bike now end up on the floor as a factory demo ???  >:D
« Last Edit: May 08, 2012, 07:46:14 pm by Varadero »
 

Offline MINZI

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #55 on: May 08, 2012, 07:53:07 pm »
Well done Donford .... does the damaged bike now end up on the floor as a factory demo ???  >:D

I think they will sell it to the person that trade in a KTM... :pot: :peepwall:
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Offline Brakenjan

Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #56 on: May 08, 2012, 07:56:59 pm »
And that, ladies and gentlemen, is why I hold this brand in such high regard.

Big up to Donford!  :thumleft:
 

Offline Grrrr....

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #57 on: May 08, 2012, 08:08:22 pm »
Now when you get your new bike go service it at Auto Atlantic.....  :peepwall:

Offline oo7

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Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #58 on: May 08, 2012, 08:17:17 pm »
And that, ladies and gentlemen, is why I hold this brand in such high regard.

Big up to Donford!  :thumleft:

Jou friggen brand pony!
 

Offline tgg

Re: Gefok: My new BMW G650GS SERTAO - Huge Mistake??????
« Reply #59 on: May 08, 2012, 08:24:34 pm »
some days my Life is also a Grrrr, but I tend not to make issues about it, so it turns out ok