Tell 'em thanks but no thanks.
If really necessary replace them yourself.
Try Wemoto in the UK. https://www.wemoto.com/bikes/bmw/f_800_gs/12/
EBC rear disc 74.34 GBP, ( that's about 1305 zar ), Pad sets they list for the F800 from 11.39 to 23.98GBP.....that's 200-421 Zar..
They even have...